Visit our MacBook Air Support page for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis. Alternatively, you can contact Apple. A technical support agent can help you diagnose the issue.   Note:  Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Visit our MacBook Air Support page for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis. Alternatively, you can contact Apple. A technical support agent can help you diagnose the issue.   Note:  Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).

Nov 2 Long loading screens & lag, why? I have been having long loading screens and lag since I downloaded the classic wow demo. Is this normal? I don't have lag since I got this new iMac. Should I just uninstall the demo or is there something else I can do? relatively easy since I am a not that smart when it comes to technical things on a computer. please help... :(Gitty0 Nov 2

When I tweeted — from my secret social-media account used to hide my identity as a reporter — for help about Spectre and Meltdown, Apple responded a short 10 minutes later. The company also included the correct information (update macOS on your Mac, and you're OK), along with a link to documentation on Apple's site that explained the situation in greater detail.


NOW, though the product title DOES say that it comes preinstalled with EL CAPTAIN (or whatever), mine already came with the SIERRA update. It had Sierra Version 10.12.3 and in the app store, you can update it (FOR FREE) with the May 2017 recent Sierra 10.12.5 update! IF yours comes in with EL CAPTAIN, you can update it FOR FREE to the 2017 Sierra update - do not worry! Lol.
Apple is exceptional outstanding brand best among the many. It is a blend of new era engineering design and technology. MacBook Pro is well known product with inventive configuration, progressed elements and intense handling. The Product is technology driven with stunning retina display with smooth round and hollow tower like-outline with implicit speakers. The store memory of 10MB L3, PCI, new era Intel Xeon E5 3.7 GHz processor and 4centers of preparing forces it is drive all through. You can ask us for all kind of Apple MacBook Pro Technical Support queries, 24*7.
Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down. We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationship with each and every one.

Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down.  We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationships with each and every one.
  Entire Low End Mac website copyright ©1997-2017 by Cobweb Publishing unless otherwise noted. All rights reserved. Low End Mac, LowEndMac, lowendmac.com, and other Low End names are trademarks of Cobweb Publishing. Apple, the Apple logo, Macintosh, iPad, iPhone, iMac, iPod, MacBook, Mac Pro, and AirPort are registered trademarks of Apple Inc. Additional company and product names may be trademarks or registered trademarks and are hereby acknowledged.
6d USB Wireless Mouse sporadically unresponsive I have a Macbook Pro 15 inch (2007) running OS 10.14 with the following specs: 2.9 GHz Intel Core i7 16 GB ram Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB I have a TrippLite USB hub to connect my peripherals (currently just my Verbatim Wireless Mouse and an External Monitor via VGA) since this macbook only has thunderbolt ports. However, when I am playing WoW my mouse will randomly become unresponsive. It doesn't seem to be anything in particular that causes it and the length of time the mouse is unresponsive varies. I have been trying to see if this issue occurs without running WoW, but I can't replicate it. I'm not sure what the issue could be. At first I chalked it up to a crappy mouse (the scroll wheel doesn't work, and Verbatim doesn't support Mac for their mice.... weirdos) but it doesn't have any issues outside of WoW. Any ideas on how I can troubleshoot this would be greatly appreciated - thank you! (I tried to make this post a few minutes ago but it seems to have been deleted, not sure why. sorry for any confusion!)Monkman1 6d
If your browser is constantly being redirected to sites that display errors or alerts, asking you to call a tech support number to fix it, then it is possible that you have adware program installed on your computer. Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.
HitmanPro is a second opinion scanner that takes a unique cloud-based approach to malware scanning. HitmanPro scans the behavior of active files and also files in locations where malware normally resides for suspicious activity. If it finds a suspicious file that’s not already known, HitmanPro sends it to the their clouds to be scanned by two of the best antivirus engines today, which are Bitdefender and Kaspersky.
On July 20, 2011, Apple released updates to the 11.6" and 13.3" models of the MacBook Air, which also became Apple's entry-level laptops due to lowered prices and the discontinuation of the white MacBook around the same time.[5] The mid-2011 MacBook Airs were powered by the new Sandy Bridge 1.6 or 1.7 GHz dual-core Intel Core i5, or 1.8 GHz dual-core Intel Core i7 processors, that came with an Intel HD Graphics 3000 processor, and with a backlit keyboard, two USB 2.0 ports, FaceTime camera, a standard of 2 GB of RAM (configurable up to 4 GB), Thunderbolt which shares function with Mini DisplayPort and Bluetooth was upgraded to v4.0.[36][37] Maximum SSD flash memory storage options were increased up to 256 GB. Both 11" and 13" models had an analog audio output/headphone minijack (that also supports an iPhone/iPod touch headset with microphone), but only the 13" model had an integrated SDXC-capable SD Card slot. These models use a less expensive "Eagle Ridge" Thunderbolt controller that provides two Thunderbolt channels (2 × 10 Gbit/s bidirectional), compared to the MacBook Pro which uses a "Light Ridge" controller that provides four Thunderbolt channels (4 × 10 Gbit/s bidirectional). A USB ethernet adapter was immediately available upon release and a Thunderbolt-to-Firewire 800 adapter became available in mid-year 2012.

Pros Tech Support aims to fill in the gaps in support that Apple doesn’t cover. Out of warranty support? We’ll take care of you. Need help with a 3rd party product? Give us a try. Want someone to remotely connect to your computer and fix the problem for you, instead of having to spend forever on the phone doing it yourself? You’ve found the right place.
On Tuesday 9 th January was on hold for almost 30 minutes finally got a representative from tech support named Chanelle, 2 mins into the conversation and of telling her the situation it seemed that she did not have the patience to help didn’t say anything and just hung up, gave her the benefit of the doubt just maybe it was a drop call but she never called back. Still on the phone again waiting for over another 30 Mins on for another representative. Apple for being such a expensive product has very poor customer service and responses to calls aren’t efficient not professional at all

Nov 12 Launcher continually updating Hey all, Since last patch - my launcher has been continually wanting to update the game client. Updates fine, client plays fine. As soon as I exit, the 'PLAY' button switches to 'UPDATE'. Rinse, lather, repeat. I've reset all UI options I've scanned the game files I've rebooted It's really an annoyance at this stage, as it doesn't actually affect game play, other than causing a 45-60 delay in launching, since it has to download patch data, manifests, etc to determine that hey, it's already patched. More than anything, I just wanted to get some visibility to the problem, and if anyone has a workaround/fix I'm all ears.Pyanfir4 Nov 12
Don't rely on it being preserved. Many repairs require Apple to replace or reformat the hard disk, which will result in the loss of your data. Please make sure you back up your data on a regular basis to minimize your data loss. Apple and its AASPs are not responsible for any damage to or loss of any applications, data, or other information stored on your MacBook Air while performing service.
On Tuesday 9 th January was on hold for almost 30 minutes finally got a representative from tech support named Chanelle, 2 mins into the conversation and of telling her the situation it seemed that she did not have the patience to help didn’t say anything and just hung up, gave her the benefit of the doubt just maybe it was a drop call but she never called back. Still on the phone again waiting for over another 30 Mins on for another representative. Apple for being such a expensive product has very poor customer service and responses to calls aren’t efficient not professional at all
Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement.
You can be rest assured the agent that you work with has been technically trained, certified, and his performance and perks based on what he delivers to you. Our employees excel at their careers through ongoing technical training and the pursuit of excellent service. All support agents are required to obtain Apple® and Microsoft® certifications prior to commencing support.
We don't know why the support.apple.com site glitched out on multiple occasions, but we were happy to see the issue disappear by our third call. If Apple wants an even better score next year, we'd suggest its agents find footing on Facebook, and make sure its employees know all the ins and outs of its latest features so that callers aren't put on hold while techs investigate.
×