A few days ago I spoke to an Apple customer service rep about getting an adapter. I first went on line to see which one I needed, wasn't sure so I asked for professional help. After twenty minutes, after being on hold for about fifteen minutes, I spoke to someone who didn't seem to have a clue. She put me on hold and then got back on the line to tell me which adapter would work. I needed an adapter for my older printer, so one end had to fit into the back of my new Mac and the other fit the printer plug. The adapter arrived today and it was too small at the computer end. I called Apple back. To make a long story short, I spoke to five people - all of them useless. I was wondering if I was speaking Klingon because nobody seemed to understand that I needed the adapter to plug into the back of my computer and that the other end did fit my printer. They kept assuming that the printer end was the problem. I was passed on to a supervisor who was just as clueless. I was then passed on to someone who was to source the right sized adapter for me and she was the worst of the lot. I can't understand how a company that makes my computer has no idea which adapter I would need for it and after five people, finally one of them realizes that Apple doesn't make them. I got all my other adapters at The Source and they fit perfectly, unfortunately they no longer carry this product. The worst customer service ever and not once did anyone say to me to return this item because I was recommended the wrong size. Not once did anyone offer a refund. I sent the stupid thing back this evening with a note for them to 'stick it where the sun don't shine.' Go anywhere else if you need help with products for your Mac - Apple customer service reps don't have a clue.
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
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For Macs, AppleCare+ makes more sense if you’re buying a laptop and you’re worried about the screen, or you just tend to be rough on your computers. Desktop Macs probably aren’t as important to cover, since the likelihood of, say, dropping one is a lot less. Still, Macs have a long life, so you may decide three years of (transferable) protection is worth the extra cost.
In addition to onsite hardware coverage, you can repair up to 2 percent of your covered Mac computers, or up to 5 percent of your covered iPad or iPhone devices, for any reason. So if an employee accidentally damages a device, AppleCare for Enterprise can cover that, too. In most cases, Apple can repair or replace the device within one business day.

My laptop died awhile back and although I have a Mac desktop and an iPad Mini, the time arrived for me to get a laptop. This time around I chose to get an Apple MacBook to bring all my Apple products together. It's really how they're all connected and share information across devices leaving me not having to send a copy to my email so that I can then open on my iPhone, Apple watch, iPad, or whatever. Now, everything is all connected instantaneously. I'm thrilled I went for the MacBook Air!
Oct 31 Spec help Hi, The specs on the system requirements page confuse me, because they don't match up to anything on the Apple website. If I bought a basic 27' iMac today, would it be good enough to run the game, or just be bare minimum? Do I need the full boat i7 processor $2500 iMac? Is that even good enough? I have considered PC, but I don't like them. I have always had Macs, always been happy with them. And from what I can tell a PC with required gear will cost as much as a Mac anyway.Sixenn5 Oct 31
It is this dedication to individualized excellence that has made Mac-Tech a valuable strategic partner to companies and clients on both a national and international level. By combining industry knowledge, offering an established process (that can accommodate changes in the market), and providing systems and technical support and implementation, Mac-Tech always works hard for you and your business.

My laptop died awhile back and although I have a Mac desktop and an iPad Mini, the time arrived for me to get a laptop. This time around I chose to get an Apple MacBook to bring all my Apple products together. It's really how they're all connected and share information across devices leaving me not having to send a copy to my email so that I can then open on my iPhone, Apple watch, iPad, or whatever. Now, everything is all connected instantaneously. I'm thrilled I went for the MacBook Air!


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My answer for reversing Safari's new rule for blocking autoplaying came to me in a slightly roundabout way. After searching for "videos in safari aren't autoplaying," I only got results about disabling videos from autoplaying. But clicking on the "Stop autoplay videos" result brought me to a page where I saw a link that said "Customize browsing settings per website," which revealed how to change the autoplay settings for specific websites.
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