The only time Apple Support didn't have the answer at the ready was when I called to ask about autoplaying video. The call was set up at 9:28 a.m., and I was on the line immediately with Tonya in Idaho. After we joked over our equally poor weather, she attempted to connect to my system remotely but could not do so (likely because of our office firewall).

On Tuesday 9 th January was on hold for almost 30 minutes finally got a representative from tech support named Chanelle, 2 mins into the conversation and of telling her the situation it seemed that she did not have the patience to help didn’t say anything and just hung up, gave her the benefit of the doubt just maybe it was a drop call but she never called back. Still on the phone again waiting for over another 30 Mins on for another representative. Apple for being such a expensive product has very poor customer service and responses to calls aren’t efficient not professional at all

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Nov 5 Razer Naga wheel-tilt not recognized properly Hi, all. Short version: My Razer Naga 2014 has a wheel-tilt feature that was previously recognized by WoW independent of the scroll and click functions, but WoW now sees the right tilt as scroll up and the left tilt as scroll down and no tweaks I done in-game or in Synapse have corrected the issue. Extra details: I'm running a late '09 iMac with OS 10.9.7. Had the mouse ~3 weeks now, and it also had the issue where modifier keys wouldn't work in conjunction with the mouse buttons in WoW. I also have Synapse downloaded, as mentioned, but have avoided using it as I rather dislike the program. If any other info's necessary, let me know! I posted here as I wasn't sure that it belonged anywhere else, and a half-hour of searching failed to turn up anything useful, forums or otherwise. Thanks in advance.Rhakkash13 Nov 5
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The external hard drive ended up being much more complicated, having to be completely dismantled for mechanical malfunction, and when that didn't solve it, Shiva did a time-consuming deep dive to rescue thousands and thousands of photos that would've otherwise been gone forever. Most amazing, after nearly 2 weeks of work on it, it still didn't cost me an arm and a leg. Very, very generous and thoughtful.
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My laptop died awhile back and although I have a Mac desktop and an iPad Mini, the time arrived for me to get a laptop. This time around I chose to get an Apple MacBook to bring all my Apple products together. It's really how they're all connected and share information across devices leaving me not having to send a copy to my email so that I can then open on my iPhone, Apple watch, iPad, or whatever. Now, everything is all connected instantaneously. I'm thrilled I went for the MacBook Air!
On October 20, 2010, Apple released a redesigned 13.3" model with a tapered enclosure, higher screen resolution, improved battery, and flash storage instead of a hard drive. In addition, a new 11.6" model was introduced, offering reduced cost, weight, battery life, and performance relative to the 13.3" model, but better performance than typical netbooks of the time.[32][33][34][35]
Nov 5 WoW page on Battle.net launcher is blank Since yesterday, the World of Warcraft page on my Blizzard Battle.net launcher has gone blank. I have no options, no ability to select region/account, and no "Play" button. I still have the bar with "Games", "Social", etc. at top, and I can select other games (which all have launcher pages that work fine) but when I select "World of Warcraft" the bulk of the window goes empty, without even a game logo. The standard background for Battle of Azeroth is still present, but much darker than before, as though there's a slightly translucent black overlay on top of it. Quitting and restarting the launcher hasn't fixed the problem, nor has rebooting my computer. I can still launch World of Warcraft manually and I have no current need to adjust options or change my account settings. Also, a game update occurred yesterday evening after this problem started, so I know those are still working. So this isn't an urgent issue, but I'm still concerned. Any tips about how I might fix this? I'll also note that I haven't been seeing any news links on ANY of the individual game pages for several months, and still don't. I can still see news by clicking on the "News" page at the top of the window, so that hasn't been a problem.Ismat6 Nov 5
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To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.

Jul 27 8.0 - Common Technical Issues Hey folks! With the prepatch arriving on the 17th, we wanted to provide some resources for you to help with common patch time technical issues. You may run into a few things which may prevent you from getting in game and enjoying the new content. This patch also includes a large increase to our system requirements, as we implemented several game engine changes to take better advantage of newer technologies. Before getting into specific issues, please ensure that: 1. Your computer meets the new System Requirements 2. Your drivers and operating system are fully up to date. 3. The game has completely finished updating to the most recent patch. In the links below, we cover the most common causes of technical issues around patch time. 1. Unable to Install or Patch World of Warcraft 2. Incompatible/Red Realms after Logging Into the Game 3. World of Warcraft Lockups and Crash Errors 4. Unable to interact with quest objects or NPCs. 5. World of Warcraft Performance IssuesDrakuloth1 Jul 27


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Thanks for the article. However, if by "power of positivity" you mean condescending attitude, providing cookie cutter replies to one's questions for the sole purpose of diverting the issues, and overall being insincere and shifting the responsibility of the problem onto the consumer, well, yes, Apple is at the top of the list. The so called "Genius Bar" is useless and its geniusless techs feign ignorance of problems which are listed in the millions on a basic online search. As others have already pointed out, I have been a faithful Apple customer for many years, but the lack of "customer service" (ie: "resolving problems") leads me to say Apple no more.
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