Your MacBook Pro comes with 90 days of complimentary technical support and a one-year limited warranty. Purchase AppleCare+ for Mac to extend your coverage to three years from your AppleCare+ purchase date and add up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other repairable damage, plus applicable tax. Learn more
The first time you install Malwarebytes, you’re given a free 14-day trial of the premium edition, which includes preventative tools like real-time scanning and specific protection from ransomware. After two weeks, it automatically reverts to the basic free version that will detect and clean up malware infections only when you run a scan. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.

Furthermore, to prove our dedication to excellent customer service, we promise a 24-Hour Guaranteed Response for any and all of your service needs, backed by a highly-skilled Technical Service Department. No automatic responses. We understand that our customers aren't all the same.  So, whether you need to follow up on an order, have a technical question answered, or if your sales representative is unavailable and you need answers fast, our team is ready to provide a more personalized service to meet your specific needs. 

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More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective.  He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better.  Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too.  He offered his guidance with a light touch - kind & with a sense of humor, too.  
AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, Apple-specific architectures, and troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.
More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective.  He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better.  Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too.  He offered his guidance with a light touch - kind & with a sense of humor, too.  
(Shared with system memory) Nvidia GeForce 320M using 256 MB of DDR3 SDRAM with Mini DisplayPort output Intel HD Graphics 3000 processor using 256 MB (11" base model) or 384 MB (all other models) of DDR3 SDRAM Intel HD Graphics 4000 processor with up to 1 GB DDR3 SDRAM shared from main memory Intel HD Graphics 5000 processor with up to 1.5 GB LPDDR3 SDRAM shared from main memory Intel HD Graphics 6000 processor with up to 1.5 GB LPDDR3 SDRAM shared from main memory
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see term at www.apple.com/legal/sales-support/applecare/applecareplus/.
More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective.  He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better.  Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too.  He offered his guidance with a light touch - kind & with a sense of humor, too.  
Apple's phone-based tech support provided accurate answers in a speedy process, though I encountered an odd bug during my testing. Apple's phone support number (1-800-275-2273) isn't highly visible on the company's site, so most people will find themselves navigating to http://support.apple.com, and then clicking through a short series of prompts and filling in contact information to arrange a phone call.
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