My macbook pro took a little tumble. The screen is not cracked, nor are there vertical lines, blobs, or anything like that. There was a bright blue line just at the bottom of the screen, but it flickered back into place. However, there are veeeeery very light horizontal lines that run through the entire screen now. It's truely hardly noticable unless you're up close to the computer. Honestly, I could live with it, but my screen was so clear before, I'd love to get it back to that quality. I know it's very expensive to replace the screen, but maybe there is something else that can be done or another service I can request before I have to drop that kind of cash? Help?
I normally never write reviews but was so impressed with Shiva that I just had to post a comment. He not only immediately identified the reason my computer crashed but also quickly cleared up additional, long-standing issues I'd been having. In just a couple of days I had my computer back with its new hard drive up & running & all the data loaded back on. I'm a happy woman!
Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear. This most recent experience was the worst. Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him. Ridiculous. Not sure what happened to cause this slide.
Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. For others, Apple will charge what it refers to as a “pay per incident” fee or require the purchase of an extended warranty through AppleCare. Previously all online support chat features were available for free to users worldwide. Some users might have noticed back in August when Apple revamped its support sites that it started listing a $19.99 per incident fee for chat support. However, up until now AppleCare hasn’t actually been charging users to access the feature.