Testing conducted by Apple in October 2018 using preproduction 1.6GHz dual-core Intel Core i5-based MacBook Air systems with 8GB of RAM and 256GB SSD. Testing conducted by Apple in May 2017 using preproduction 1.8GHz dual-core Intel Core i5-based 13-inch MacBook Air systems with 8GB of RAM and 256GB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%. The iTunes movie playback test measures battery life by playing back HD 1080p content with display brightness set to 12 clicks from bottom or 75%. The standby test measures battery life by allowing a system, connected to a wireless network and signed in to an iCloud account, to enter standby mode with Safari and Mail applications launched and all system settings left at default. Battery life varies by use and configuration. See www.apple.com/batteries for more information.
Nov 6 mojave causing wow to crash I've been playing since release, and upgraded to Mojave last night. Wow crashes every 5 minutes now. (The screen freezes and the "rainbow wheel of death" happens. I have to force-quit) Graphics set to minimum, all addons are updated, and im using a 27 inch late 2013 imac dektop with 8 gigs of ram. Anyone else have this problem?Axiss17 Nov 6

When I tweeted — from my secret social-media account used to hide my identity as a reporter — for help about Spectre and Meltdown, Apple responded a short 10 minutes later. The company also included the correct information (update macOS on your Mac, and you're OK), along with a link to documentation on Apple's site that explained the situation in greater detail.

4d Looking for New Mac I've been using an Early mid-2012 macbook pro and played wow since 2015. Now it's 2018, and this computer is ridiculously old. Contrary to what people say, you can still run between the 1-3 settings, providing you don't mind the occasional crash here or there... but I have no idea how long it will last. I need a new mac. I've been wanting to buy a 2015 model, but they're hard to find now. I'm not pleased on 2016-2018 models with the magsafe removal, keyboard layout (dust is apparently a nightmare to remove from underneath), the forceful use of thunderbolts and a third-party adapter (if I want to use a charger, wireless mouse, and earbuds at once). I know macs aren't the most viable computer to use for gaming, but I've never run into virus problems. It also feels more user-friendly and fluid. If anyone has insight, I'd greatly appreciate it.Ignitheus3 4d


The external hard drive ended up being much more complicated, having to be completely dismantled for mechanical malfunction, and when that didn't solve it, Shiva did a time-consuming deep dive to rescue thousands and thousands of photos that would've otherwise been gone forever. Most amazing, after nearly 2 weeks of work on it, it still didn't cost me an arm and a leg. Very, very generous and thoughtful.
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247techies offers tech-support for all Apple Mac computers online 24x7. We deliver support for thousands of Mac users around the world. You get tech support at the comfort of your home. Support sessions are commenced instantly. The entire process is easy and hassle free and you can see out techies fix your computer in real-time. Call our hotline and get instant access to a Apple® certified technician within seconds. Call Now !
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Nov 11 Screen sleep -> WoW dies I've noticed that when I go AFK long enough that the screen is put to sleep, upon waking up, WoW is unresponsive. It's not even possible to alt-tab out or force quit it. I have to try to keyboard restart the Mac and wait for WoW to fail to force quit. This never happened with true fullscreen, because that mode prevented the screen from sleeping.Azreluna4 Nov 11
Nov 12 Launcher continually updating Hey all, Since last patch - my launcher has been continually wanting to update the game client. Updates fine, client plays fine. As soon as I exit, the 'PLAY' button switches to 'UPDATE'. Rinse, lather, repeat. I've reset all UI options I've scanned the game files I've rebooted It's really an annoyance at this stage, as it doesn't actually affect game play, other than causing a 45-60 delay in launching, since it has to download patch data, manifests, etc to determine that hey, it's already patched. More than anything, I just wanted to get some visibility to the problem, and if anyone has a workaround/fix I'm all ears.Pyanfir4 Nov 12
5d 10.14.1 & Spaces & WoW I mentioned in pervious post how 10.14 had major issues with WoW when playing in Fullscreen (Windowed) mode with spaces where if you didnt fully go into a space you were swapping to and back to WoW the game would go into a forever suspended state (spinning beach ball). This could be "fixed" by going fully into the space you were swapping to and going back to WoW which would cause it to resume. 10.14.1 makes this completely worse. Now if you swap to a new space from WoW partially or completely the game will suspend and not come out of it. Avoid this upgrade if you need to use spaces while playing WoW. (again this happens in Fullscreen (Windowed Mode)....it is not occuring in window mode) I dont know if this is a blizzard issue or apple issue but Ive mentioned this a few times now previously and lack of response here from blizzard seems to indicate they dont seem to see this as any of their concern so we are probably stuck with this for a long while. EDIT - After some playing around Ive managed to narrow this issue even further. It seems related somehow to the method of swapping spaces. If I have enabled in my mouse preferences under "More Gestures" to "Swipe between full-screen apps - Swipe left or right with two fingers" and use that method to swap from WoW to new spaces I experience the hang ups. If I disable that and use only the option below that which says: "Mission Cotrol - Double tap with two fingers" to bring up spaces I am not getting the suspended WoW behavior as with the other.Bermy25 5d
Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.

AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, Apple-specific architectures, and troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.
2 years ago I wrote a review regarding Marin Mac Tech.  I have continued to use them with total satisfaction ever since.  Recently I realized that most of my tech stuff was so old and out of date that some of it would no longer update.  I decided to bite the bullet and get a new iPhone, iPad, MacBook Pro and a new 27 in. iMac.  I wanted them to all be in sync.  Over the past 2 years Shiva has become familiar with my tech use and needs so I called on him to guide me through making the best choices and to order any extras as far as storage and memory were concerned.  Once purchased from the Apple Store via Marin Mac Tech, he backed up everything from my old equipment to my new.  No easy task as I am a hoarder of photos and information as well as emails and don't like to lose anything.  Along the way he eliminated some bad malware that had crept into my old computers.  I must admit there was quite a bit of adjustment to be made on my part as a lot of stuff was new to me and I kept getting messages regarding things that needed to be done.  Shiva was on call, both in person and via remote access, to shepherd me through the transition period.  I could not have done it without him.  He is a definite wizard when it comes to all things tech.  He does not fool around, gets right to the problem and fixes it and helped me to understand what I need to do along the way.   All of the people I have dealt with at Marin Mac Tech the past 2 years have been a pleasure to deal with and when it comes to tech help, Shiva is the man!  We are lucky to have such a reliable outfit in Marin to call on for our tech support.
REALMS Aerie Peak Aman'Thul Area 52 Arthas Baelgun Barthilas Blackrock Bleeding Hollow Burning Legion Cenarius Dalaran Darkspear Earthen Ring Emerald Dream Frostmourne Garona Garrosh Hyjal Illidan Kel'Thuzad Kil'jaeden Korgath Lightbringer Mal'Ganis Moon Guard Proudmoore Ravenholdt Sargeras Saurfang Shattered Hand Stormrage Stormreaver Thrall Tichondrius Turalyon Wyrmrest Accord Zul'jin Aegwynn, Bonechewer, Daggerspine, Gurubashi, and Hakkar Agamaggan, Archimonde, Jaedenar, and The Underbog Aggramar and Fizzcrank Akama, Dragonmaw, and Mug'thol Alleria and Khadgar Alexstrasza and Terokkar Altar of Storms, Anetheron, Magtheridon, and Ysondre Alterac Mountains, Balnazzar, Gorgonnash, The Forgotten Coast, and Warsong Andorhal, Scilla, Ursin, and Zuluhed Antonidas and Uldum Anub’arak, Chromaggus, Crushridge, Garithos, Nathrezim, and Smolderthorn Anvilmar and Undermine Arathor and Drenden Argent Dawn and The Scryers Arygos and Llane Auchindoun, Cho'gall, and Laughing Skull Azgalor, Azshara, Destromath, and Thunderlord Azjol-Nerub and Khaz Modan Azuremyst and Staghelm Baelgun and Doomhammer Black Dragonflight, Gul'dan, and Skullcrusher Blackhand and Galakrond Blackwater Raiders and Shadow Council Blackwing Lair, Dethecus, Detheroc, Haomarush, Lethon, and Shadowmoon Bladefist and Kul Tiras Blade's Edge and Thunderhorn Blood Furnace, Mannoroth, and Nazjatar Bloodhoof and Duskwood Bloodscalp, Boulderfist, Dunemaul, Maiev, and Stonemaul Borean Tundra and Shadowsong Bronzebeard and Shandris Burning Blade, Lightning's Blade, and Onyxia Caelestrasz and Nagrand Cairne and Perenolde Cenarion Circle and Sisters of Elune Coilfang, Dark Iron, Dalvengyr, and Demon Soul Dawnbringer and Madoran Darrowmere and Windrunner Dath'Remar and Khaz'goroth Deathwing, Executus, Kalecgos, and Shattered Halls Dentarg and Whisperwind Detheroc and Shadowmoon Draenor and Echo Isles Dragonblight and Fenris Draka and Suramar Drak’Tharon, Firetree, Malorne, Rivendare, Spirestone, and Stormscale Drak'thul and Skywall Dreadmaul and Thaurissan Durotan and Ysera Eitrigg and Shu'halo Eldre’Thalas and Korialstrasz Elune and Gilneas Eonar and Velen Eredar, Gorefiend, Spinebreaker, and Wildhammer Exodar and Medivh Farstriders, Silver Hand, and Thorium Brotherhood Feathermoon and Scarlet Crusade Frostmane, Ner'zhul, and Tortheldrin Frostwolf and Vashj Ghostlands and Kael'thas Gnomeregan and Moonrunner Greymane and Tanaris Grizzly Hills and Lothar Gundrak and Jubei'Thos Hellscream and Zangarmarsh Hydraxis and Terenas Icecrown and Malygos Kargath and Norgannon Kilrogg and Winterhoof Kirin Tor, Sentinels, and Steamwheedle Cartel Lightninghoof, Maelstrom, and The Venture Co Malfurion and Trollbane Misha and Rexxar Mok'Nathal and Silvermoon Muradin and Nordrassil Nazgrel, Nesingwary, and Vek'nilash Quel'dorei and Sen'jin Ravencrest and Uldaman Ravenholdt and Twisting Nether Runetotem and Uther
We don't know why the support.apple.com site glitched out on multiple occasions, but we were happy to see the issue disappear by our third call. If Apple wants an even better score next year, we'd suggest its agents find footing on Facebook, and make sure its employees know all the ins and outs of its latest features so that callers aren't put on hold while techs investigate.
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