I have been experiencing terrible customer service waiting over 45 plus minutes on hold for assistance on the top of apple taking money from my credit card on file without any purchase being made. While Apple make nice products their customer service assistant is one of the worse I have ever deal with in my life and makes me change my mind about their products. They need serious improvement on their customer service assistances when customers call their number. Terrible experience and very frustrating.
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Following its introduction, the MacBook Air was greeted with a mixed reception. The portability of the MacBook Air was praised in reviews, but the compromise in features was criticized. The full-sized keyboard, weight, thinness, and Multi-Touch trackpad were appreciated in reviews, while the limited configuration options and ports, slow speed (in non-SSD models), non-user-replaceable battery, small hard drive, and price were criticized. The flip-down hatch on the side of the original MacBook Air is a tight fit for some headphone plugs and USB devices, requiring users to purchase an extension cable. Apple removed the flip-down hatch on the late 2010 model in favor of open connection ports, as is the case with most other laptops.
Nov 1 Wow Freezing Hello everyone, I was just in a battleground and as soon as I got into a fight WoW freezed and I had to force quit it. When I joined back in, the game freezed again as soon as I got into a fight. This happened for other 2 times more. I am playing from the new Macbook pro 2018, High Sierra and I've never experienced anything like this up until today. Do any of you know what's going on?Eathiel0 Nov 1
To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.
In the current product line, the MacBook Air sits below the performance-range of the MacBook Pro and compared to the MacBook Retina. However, its features reflect different priorities. The Air was originally released as a premium ultraportable positioned above the previous MacBook. Since then, the Air has become Apple's entry-level laptop due to the MacBook's discontinuation in 2011, as well as lowered prices on subsequent iterations.
Apple includes a one-year limited warranty with all hardware so if there’s a manufacturing defect, you’ll be covered. To also protect against accidental damage, plus extend the original warranty for longer and enjoy free tech support, you can opt to purchase AppleCare+. Here’s what it is, what it covers, and what you can expect to pay. Is AppleCare+ worth it? Only you can decide for your own situation, but this should be everything you need to know to make a smart choice.
Called them and left a message on a Thursday about a month ago. I also emailed the same day using their website form, indicating the specific issues I was having (model, OS, RAM, etc.). The next day I got a return call from their admin saying only that someone would come to my house and it would cost $140 ($150?) for an hour. Told her I had emailed with the specifics, and I asked to speak with a technical person for a few minutes first, to get their view on my issues, whether they could solve it, and if so, how long it might take. She assured me I would be contacted. I received no reply to my email and no call.
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As a former AppeCare representative I can't stress enough how difficult this job really is. We have to deal with angry customers who waited too long on the line, give accurate information about endless features and provide an instant resolution. It is mentally exhausting and would take anyone I know into the paths of a breakdown. Now imagine when new products or software are launched. We are given a set of trainning modules to perform on a given amount of time, as per Apple recommendation. Now, what a lot of people are unaware of, is that only a few call centers are actually managed by Apple directly. Other centers are paid by Apple to train people as per their standards, but in the end of the day this is a business we are talking about, so the larger the amount of calls taken daily equals more monney for these centers. Basically, forget the trainning, we are just pushed by our local managers to do these modules as fast as possible because we are needed to take more calls. There is never time to breathe or learn anything.
Nov 12 Insufficient Disk Space Hi, I'm playing on a Macbook Pro with a very small SSD and only had about ~10 GB of disk space on the SSD that WoW is installed on. However, starting today whenever WoW is open, this space is rapidly depleted and wow freezes when this is complete. I am sure this is related to WoW since this space is returned a few minutes after I close WoW and bnet. Thanks for any help!Ayrithialya4 Nov 12
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After graduating from Bard College a B.A. in Literature, Henry T. Casey worked in publishing and product development at Rizzoli and The Metropolitan Museum of Art, respectively. Henry joined Tom's Guide and LAPTOP having written for The Content Strategist, Tech Radar and Patek Philippe International Magazine. He divides his free time between going to live concerts, listening to too many podcasts, and mastering his cold brew coffee process. Content rules everything around him.