Apple's phone-based tech support provided accurate answers in a speedy process, though I encountered an odd bug during my testing. Apple's phone support number (1-800-275-2273) isn't highly visible on the company's site, so most people will find themselves navigating to http://support.apple.com, and then clicking through a short series of prompts and filling in contact information to arrange a phone call.
This product has been awesome so far. Was very easy to set up, and it works a lot faster then my windows does on the poor internet service we have. It has met all my expectations, and I love the fact I got 5 years apple tech with it. Thanks HSN for the great offer, and the chance to finally own a Mac. For me apple program is a lot easier to work with. A lot less fuss and waiting on programs to open and web pages to load.
ProsTechSupport.com is an independent provider of technical support services for several third party brands. Some of the repair service maybe available free from the vendor. Use of names, trademarks is for reference only. Pros Tech Support.com is a division of PROS, a global company since 1996 in California and employing team members across US & India.
Still, to buy AppleCare+ after the fact you generally have to run a diagnostic test on the device in question, so Apple knows it’s in good working order. And no matter when you buy your AppleCare+ plan, the coverage starts from the day you bought your device. So you don’t get an “extra” two months of coverage if you wait two months to buy the plan.
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Hurray for competent people and a well-run small company! I went to Yelp to find someone to help me clean up my Mac and advise me on how to improve performance. I was pretty much expecting to be told my iMac was too old to work with...but no. Shiva comes exactly on time and says "No problem. Great machine...just needs extra space". Hurray! Also advises on improvements to overall Wifi, etc. that MMT does not receive any profit from, and provides the resources on where to get best price. When there are the usual followup questions after my Mac has a bigger brain, I get immediate responses to my texts and remote support that gets all straightened out in no time. I would absolutely recommend them and so glad I made the "preventive" appointment before having a total system crash. Will follow any advice they provide from now on.
I have had my eyes on a Macbook for the longest time now but that pricing at Best Buy (no different than the Apple Store) was just too much for a 13" & on top of that, there's the tax! I hadn't even thought about buying it online but it hit me one day to look on Amazon and I am SO glad that I did. The pricing for the exact same product here in store (and without tax!) is CHEAPER. I saved SO much money buying this Macbook here on Amazon and I do NOT regret this purchase one bit! I DID think about it a lot and read every last review and looked at all the product pictures (which were all good) and I'm glad to say that I also got a BRAND NEW PACKAGED BY APPLE MACBOOK AIR 13.3 INCH LAPTOP! It was sealed shut in the original Apple packaging brand new! Everything is running smoothly, no problems whatsoever (though I am VERY nervous of leaving a scratch or something on it so I bought a rubberized case & carrying case to keep it safe & looking new!)
Thanks for the article. However, if by "power of positivity" you mean condescending attitude, providing cookie cutter replies to one's questions for the sole purpose of diverting the issues, and overall being insincere and shifting the responsibility of the problem onto the consumer, well, yes, Apple is at the top of the list. The so called "Genius Bar" is useless and its geniusless techs feign ignorance of problems which are listed in the millions on a basic online search. As others have already pointed out, I have been a faithful Apple customer for many years, but the lack of "customer service" (ie: "resolving problems") leads me to say Apple no more.
Programming articles, news, and how-to’s are a big piece of MacTech’s history. Applications developers will always be on the cutting edge of technology. These developers need the most reliable, most up to date, and most detailed information about new Apple technologies. They need to know what development tools are available, and how they measure up. MacTech will continue to provide those resources.
Before rolling out the paid chat support, Apple had to develop a new web payment system that would allow it to accept payments through chat and keep user info secure when transferred between support agents, according to our sources. Using the new web payment system, we’re told Apple plans to offer the ability to set up hardware repairs and replacements that require a hold on a credit card or pay per incident fee via chat support. Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment.