NOW, though the product title DOES say that it comes preinstalled with EL CAPTAIN (or whatever), mine already came with the SIERRA update. It had Sierra Version 10.12.3 and in the app store, you can update it (FOR FREE) with the May 2017 recent Sierra 10.12.5 update! IF yours comes in with EL CAPTAIN, you can update it FOR FREE to the 2017 Sierra update - do not worry! Lol.

The use of AppleCare Technician Training materials and the successful completion of Apple Service Certification exams do not imply any authorization by Apple to perform repairs or to conduct business directly with Apple or on its behalf. Results from Apple Service Certification exams are used by Apple Authorized Service Providers to assess the competence of repair technicians seeking employment in servicing Apple computers and selected peripherals.
Apple includes a one-year limited warranty with all hardware so if there’s a manufacturing defect, you’ll be covered. To also protect against accidental damage, plus extend the original warranty for longer and enjoy free tech support, you can opt to purchase AppleCare+. Here’s what it is, what it covers, and what you can expect to pay. Is AppleCare+ worth it? Only you can decide for your own situation, but this should be everything you need to know to make a smart choice.

MacBook Air components are officially non-user-replaceable, though third-parties do sell upgrade kits for the SSDs. The flash memory and battery are enclosed within the casing, with RAM soldered onto the motherboard. The flash memory, difficult to access, has a 128 MB cache[40] and a mSATA connection (updated to a proprietary PCIe interface) to the motherboard.[41]

Get training from the Apple experts, then become one yourself. AppleCare Technician Training provides a year of access to the information you need to prepare for the Apple Service Certification exams. This easy-to-use, self-paced program includes training materials and extensive information from Apple’s own technical library. Most important, the service training curriculum was developed by the people who know Apple products best.

DO NOT USE this company! Complete false advertising. They quoted me saying the work would cost a maximum of $500, and wouldn't do any work unless they had my permission first. They did the work and then the bill came to over $1,000. I did not pay and then they threatened to take it to collections. They didn't even have my signature on any kind of contract. I was so irritated with the whole process after they hounded me with calls and texts, that I finally paid them almost $500, for basically nothing. DO NOT WASTE YOUR TIME AND MONEY with this company. I suggest going elsewhere.

For Macs, AppleCare+ makes more sense if you’re buying a laptop and you’re worried about the screen, or you just tend to be rough on your computers. Desktop Macs probably aren’t as important to cover, since the likelihood of, say, dropping one is a lot less. Still, Macs have a long life, so you may decide three years of (transferable) protection is worth the extra cost.
The MacBook Air is a line of Macintosh subnotebook computers developed and manufactured by Apple Inc. It consists of a full-size keyboard, a machined aluminum case, and a thin light structure. The Air is available with a screen size of (measured diagonally) 13.3-inch (33.782 cm), with different specifications produced by Apple. Since 2010, all MacBook Air models have used solid-state drive storage and Intel Core i5 or i7 CPUs.[2] A MacBook Air with an 11.6-inch (29.46 cm) screen was made available in 2010.[3]
Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.
Known malicious extensions: WeKnow, MacSaver, MacVX (and variants like MacVaX), MacCaptain, MacPriceCut, SaveOnMac, Mac Global Deals or MacDeals, MacSter, MacXcoupon, Shop Brain (or variants like SShoP Braaiin), PalMall, MacShop, MacSmart, News Ticker Remover, Shopper Helper Pro, Photo Zoom, Best YouTube Downloader, ArcadeYum, Extended protection, Video download helper, FlashFree or GoldenBoy.
Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.
My laptop was so slow, it would have improved my life more being used as a door stop. I didn't want to give up on her though and buy a new one. I wanted to avoid the hell that is the Apple store and Marin Mac Tech was the first to appear in a search; it was one of those times when the universe aligns perfectly. I feel so lucky to have had Shiva work on my 2011 Macbook Pro! It's becoming increasingly rare to find someone passionate about the professional service they provide, this is not the case with Shiva, his thorough knowledge and passion for craft assured me that my computer was in very capable hands. After a hard drive replacement and service, my computer is running better and faster than ever! I am so happy. Thank you .Thank you. thank you. I will be referring my clients and everyone I know to Shiva and Marin Mac Tech.
Still, to buy AppleCare+ after the fact you generally have to run a diagnostic test on the device in question, so Apple knows it’s in good working order. And no matter when you buy your AppleCare+ plan, the coverage starts from the day you bought your device. So you don’t get an “extra” two months of coverage if you wait two months to buy the plan.
AppleCare for Enterprise starts with an AppleCare Account Manager — your personal liaison with AppleCare. Your AppleCare Account Manager will help review your IT infrastructure, track issues you may be having, and provide monthly activity reports for both support calls and repairs. With continuous support from your AppleCare Account Manager, you and your team will get the most out of AppleCare for Enterprise.
The Microsoft Surface Pro has a similar size and price to the 11" MacBook Air;[74][75] Apple CEO Tim Cook has criticized the Surface Pro and other Ultrabook hybrids running the touch-based Windows 8, that attempt to combine laptop and tablet functionality in one device, saying that such devices were confusing like trying to "combine a fridge and a toaster".[76][77]

Oct 30 Discreet or Integrated GPU I have a late 2012 iMac with a NVIDIA GeForce GT 640M 512 MB. WoW has worked great on this machine since I bought it in 2013 for $1030 with no tax (on a military post). Since BfA install/launch, it has slowed down considerably, and not just with the game. It has slowed down period. I thought about adding more RAM (I have 8GB), hearing that iMacs with integrated graphics share memory with the graphics. I looked into it and couldn't figure out how to tell if it had integrated graphics... the instructions I found specified to "look at the About This Mac settings." Well, all I see is the NVIDIA, but nothing indicating discreet or integrated... so after searching deeper, it "appears" that this is not integrated. Is this a proper assumption? Anyway, I really don't want to buy a new machine, but I may have to. I did find this on Craigslist, but I'm not sure if I want to bite. https://washingtondc.craigslist.org/nva/sys/d/apple-mac-pro-late-2013/6732953504.htmlRitchie4 Oct 30
Nov 13 Mojave, Cannot Launch WoW Every time I launch WoW it crashes. I'm running Mojave 10.14. Here's the Error Log: -------------------------------------------------------------------------------- Crashed Thread -------------------------------------------------------------------------------- Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.Assertion> -------------------------------------------------------------------------------- Assertion -------------------------------------------------------------------------------- Exception Raised! App: /Applications/World of Warcraft/World of Warcraft.app Error Code: 0x85100086 Exception: (unknown) Description: Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied -------------------------------------------------------------------------------- Registers -------------------------------------------------------------------------------- rax : 0x000000000100001f rbx : 0x0000000000000003 rcx : 0x00000000efbfd3a8 rdx : 0x0000000000000028 rdi : 0x00000000efbfd418 rbp : 0x00000000efbfd400 rsp : 0x00000000efbfd3a8 r8 : 0x0000000000000607 r9 : 0x0000000000000000 r10 : 0x00000000000009c8 r11 : 0x0000000000000206 r12 : 0x0000000000000003 r13 : 0x00000000000009c8 r14 : 0x00000000efbfd418 r15 : 0x0000000000000028 rip : 0x000000007da9ec2a rflags : 0x0000000000000206 cs : 0x0000000000000007 fs : 0x0000000000000000 gs : 0x0000000000000000 mxcsr : 0x0000000000001fa1 mxcsrmask : 0x000000000000ffff xmm0 : 0xffffff00 0xffffffff 0xffffffff 0xffffffff xmm1 : 0x00000000 0x00000000 0x000009c8 0x00000000 xmm2 : 0x00000206 0x00000000 0x00000003 0x00000000 xmm3 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm4 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm5 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm6 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm7 : 0x00000206 0x00000000 0x00000007 0x00000000 xmm8 : 0x00000000 0x00000000 0x00000000 0x00000000 xmm9 : 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 xmm10 : 0x00ff00e1 0x00ff00e1 0x00ff00e1 0x00ff00e1 xmm11 : 0x00e100e1 0x00e100e1 0x00e100e1 0x00e100e1 xmm12 : 0x00020002 0x00020002 0x00020002 0x00020002 xmm13 : 0x789abcdf 0x3fb23456 0x789abcdf 0x3fb23456 xmm14 : 0x20000000 0x401239aa 0x00000000 0x00000000 xmm15 : 0x20000000 0x401239aa 0x20000000 0x3ff500ee ================================================================================ Exception Crash .Mac Team ERROR #134 (0x85100086) Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied (unknown) <:Inspector.Summary> 8.0.1.28153 Retail 10 28153 8.0.1 World of WarCraft Client Type: WoW World of Warcraft.app Executable UUID: 0A860711-1A51-3FB7-9754-0399BC821F31 X64 All Mac User: zenasprime Computer: Jade Virtual Memory: 0.00 MB Free Disk Space: 89469.06 GB Exe Built: Oct 16 2018 18:54:40 Init: 000003FF 00000000 App Up Time: 0 days, 0 hours, 0 minutes, 3 seconds System Up Time: 0 days, 6 hours, 29 minutes, 26 seconds mach_absolute_time Current Frame: 0 Current Time: 0 Current Tick: 0 0 0 Addon resource usage (not including lua memory): 0 Number of thread pool threads (Total/HighPriority): 0/0 launchd enUS enUS Session Time(hh:mm:ss): 00:00:00 00:00:00 - 00:14:59 Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 Total Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 No No 0 0 Yes 0 No CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0 No Number of successful WoWConnections: 0 Battle Tag: n/a Last Known Player: 0000000000000000, (0, 0, 0, 0) Selected Player: 0000000000000000 CVar Settings: US enUS enUS wow_enus 0 19 MTL 1 0 1840x1035 5 5 6000.000000 1400.000000 50.000000 70.000000 2.000000 1.000000 0.000000 1.000000 1.000000 64.000000 160.000000 1.000000 1024.000000 0.000000 2.000000 1.000000 4.000000 400.000000 350.000000 0.000000 0.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 6000.000000 2.000000 2.000000 1.000000 64.000000 160.000000 2.000000 400.000000 350.000000 0.000000 0.000000 4.000000 1.000000 1024.000000 0.000000 0.000000 1.000000 1.000000 50.000000 70.000000 1.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 0.000000 0.000000 1.000000 1.000000 3.000000 5.000000 5 5 5 3.000000 3.000000 3.000000 3.000000 5.000000 2.000000 5 5 3.000000 3.000000 2.000000 3.000000 3.000000 3.000000 3.000000 2.000000 zenasprime@mac.com !ZENASPRIME|ALICIAMAY|DATADRIFT| 8 6 0 80000 0.80000001192093 7 0.40000000596046 0.60000002384186 105 1541856952543 23 24 20.000000 20.000000 36159 1 36484 1 11525 0 73503 1 30 1 1 1 2 -1 1 1 1 1 1 1 1 1 1 1 0 0 System Default 1.000000 1.000000 8.000000 20.000000 1400.000000 8.000000 20.000000 1.000000 2.000000 3.000000 2.000000 3.000000 3.000000 2.000000 0 30 30 1 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:2 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:1 2 0 ---------------------------------------- Installation settings: ---------------------------------------- UID: wow_enus Expansion Level: 7 PTR: 0 Beta: 0 ProductCode: 'wow' ---------------------------------------- GxInfo ---------------------------------------- No GX Device Created 0 No ---------------------------------------- Streaming diagnostics (Errors): ---------------------------------------- [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED ---------------------------------------- Streaming Errors Count: 0 No ---------------------------------------- Streaming diagnostics (Info): ---------------------------------------- [20181112T20:51:25] {659604} INF: NGDP initialization - (archive: true, cache: true, Async: true) [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659667} INF: adding network address 8.252.30.254:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.104:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.120:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.107:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.1:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.6:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.4:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.2:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: NameResolutionComplete numServers 2 numHosts 13 [20181112T20:51:25] {659604} INF: initializing LRU status [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_CDN_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_BUILD_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_PATCH_CONFIG ---------------------------------------- ----------------------------------------- DBG-DATA< > ---------------------------------------- -------------------------------------------------------------------------------- Threads -------------------------------------------------------------------------------- Thread 0x00000D03 [Stack Base: 0x0000000003546000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00001707 [Stack Base: 0x00000000035c9000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00002003 "Exception Handler" [Stack Base: 0x0000000003dcc000 Used Space: 520/8388608 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DB1 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197073 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00001F03 "Async Signal Handler" [Stack Base: 0x0000000003e4f000 Used Space: 440/524288 bytes] 0 0x00007FFF7DAA2876 "libsystem_kernel.dylib" __semwait_signal + 10 1 0x00007FFF7DA2D692 "libsystem_c.dylib" sleep + 41 2 0x00007FFF7DA2D6BE "libsystem_c.dylib" sleep + 85 3 0x00000001019E14BA "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13198874 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00002A03 "Fatal Exception Handler" [Stack Base: 0x0000000003ed2000 Used Space: 504/524288 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DF4 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197140 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00003A07 [Stack Base: 0x0000000003f55000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00004507 [Stack Base: 0x0000000003fd8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00009F07 "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000042da000 Used Space: 904/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D44A23 "com.blizzard.worldofwarcraft" 2 0x0000000101546F7E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8372446 3 0x0000000101546C15 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371573 4 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000650B "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000045dc000 Used Space: 1256/2097152 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000101546C2E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371598 2 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000660F [Stack Base: 0x00000000046df000 Used Space: 504/1048576 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x000000010003AFF8 "com.blizzard.worldofwarcraft" 2 0x0000000100071729 "com.blizzard.worldofwarcraft" 3 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00006703 [Stack Base: 0x00000000047e2000 Used Space: 4488/1048576 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000100075F2E "com.blizzard.worldofwarcraft" 2 0x00000001000730FC "com.blizzard.worldofwarcraft" 3 0x0000000100D8CD09 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 269929 4 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008903 [Stack Base: 0x0000000004865000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00008803 [Stack Base: 0x00000000048e8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007803 [Stack Base: 0x000000000496b000 Used Space: 1256/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007B07 [Stack Base: 0x0000000000000003 Used Space: 3/3 bytes] 0 0x0000000000000000 Thread 0x00008713 [Stack Base: 0x0000000004cf0000 Used Space: 936/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 0x0000000100C98886 "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008603 [Stack Base: 0x0000000004ff2000 Used Space: 912/2097152 bytes] 0 0x0000000100D46EA4 "com.blizzard.worldofwarcraft" 1 0x000000010007F099 "com.blizzard.worldofwarcraft" 2 0x0000000100C9946C "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00007903 [Stack Base: 0x00000000052f4000 Used Space: 968/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 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"libcups.2.dylib" (2.13.0) <51E06E95-891F-3B88-A8C3-35B514C57239> "/usr/lib/libcups.2.dylib" 0x00007FFF7BB9E000 - 0x00007FFF7BB9EFFF "libenergytrace.dylib" (1.0.0) "/usr/lib/libenergytrace.dylib" 0x00007FFF7BBD0000 - 0x00007FFF7BBD5FFF "libgermantok.dylib" (1.0.0) <9CBF0658-E83B-32E6-B674-3EE72D22C041> "/usr/lib/libgermantok.dylib" 0x00007FFF7BBD6000 - 0x00007FFF7BBDBFFF "libheimdal-asn1.dylib" (1.0.0) <58971629-3850-3905-A9A1-09FCF7A32815> "/usr/lib/libheimdal-asn1.dylib" 0x00007FFF7BC07000 - 0x00007FFF7BCF8FFF "libiconv.2.dylib" (7.0.0) <3240A278-F537-3EC8-BE0C-983797520A50> "/usr/lib/libiconv.2.dylib" 0x00007FFF7BCF9000 - 0x00007FFF7BF5CFFF "libicucore.A.dylib" (62.1.0) "/usr/lib/libicucore.A.dylib" 0x00007FFF7BFA9000 - 0x00007FFF7BFAAFFF "liblangid.dylib" (1.0.0) "/usr/lib/liblangid.dylib" 0x00007FFF7BFAB000 - 0x00007FFF7BFC3FFF "liblzma.5.dylib" (6.3.0) <3ADDFA63-F37A-3C9C-91E4-58EE3113B9A1> "/usr/lib/liblzma.5.dylib" 0x00007FFF7BFDB000 - 0x00007FFF7C08BFFF "libmecab.1.0.0.dylib" (779.15.23) <6A38FCDA-17CE-30C3-AB66-A714CF645384> "/usr/lib/libmecab.1.0.0.dylib" 0x00007FFF7C08C000 - 0x00007FFF7C2C9FFF "libmecabra.dylib" (779.15.23) <30E102AA-F3D3-3572-A1AE-1F2287DEF696> "/usr/lib/libmecabra.dylib" 0x00007FFF7C4A1000 - 0x00007FFF7C7F9FFF "libnetwork.dylib" (1.0.0) "/usr/lib/libnetwork.dylib" 0x00007FFF7C88A000 - 0x00007FFF7D013FFF "libobjc.A.dylib" (228.0.0) <9D7111F2-BDC7-3572-B987-79309B9AE957> "/usr/lib/libobjc.A.dylib" 0x00007FFF7D026000 - 0x00007FFF7D02AFFF "libpam.2.dylib" (3.0.0) <8C419238-675A-3C41-B8D4-95E391CA630F> "/usr/lib/libpam.2.dylib" 0x00007FFF7D02D000 - 0x00007FFF7D063FFF "libpcap.A.dylib" (1.0.0) <5939AB23-B2A9-3C03-B6C1-4F0E5A21D9FC> "/usr/lib/libpcap.A.dylib" 0x00007FFF7D17D000 - 0x00007FFF7D195FFF "libresolv.9.dylib" (1.0.0) <0FEAEB01-B926-37FA-AB47-99BAC481C10B> "/usr/lib/libresolv.9.dylib" 0x00007FFF7D1E7000 - 0x00007FFF7D1E8FFF "libspindump.dylib" (1.0.0) <0E60D709-0A48-3905-ACD1-9DDE6FD8B476> "/usr/lib/libspindump.dylib" 0x00007FFF7D1E9000 - 0x00007FFF7D3B5FFF "libsqlite3.dylib" (274.20.0) <92515835-B51A-35DA-98E2-07A63353D4B8> "/usr/lib/libsqlite3.dylib" 0x00007FFF7D642000 - 0x00007FFF7D645FFF "libutil.dylib" (1.0.0) <91EE9BF4-FB06-3260-B502-7EFDAD5AF59B> "/usr/lib/libutil.dylib" 0x00007FFF7D646000 - 0x00007FFF7D653FFF "libxar.1.dylib" (1.3.0) <4B4D0206-0B62-3E89-AD07-E7BB9E4DFA68> "/usr/lib/libxar.1.dylib" 0x00007FFF7D658000 - 0x00007FFF7D73BFFF "libxml2.2.dylib" (10.9.0) "/usr/lib/libxml2.2.dylib" 0x00007FFF7D73C000 - 0x00007FFF7D764FFF "libxslt.1.dylib" (3.26.0) "/usr/lib/libxslt.1.dylib" 0x00007FFF7D765000 - 0x00007FFF7D777FFF "libz.1.dylib" (1.2.11) <99A3D725-8388-38B4-B66C-5E9006E6F072> "/usr/lib/libz.1.dylib" 0x00007FFF7D7E8000 - 0x00007FFF7D7ECFFF "libcache.dylib" (81.0.0) "/usr/lib/system/libcache.dylib" 0x00007FFF7D7ED000 - 0x00007FFF7D7F7FFF "libcommonCrypto.dylib" (0.0.0) <78093D4F-91DB-35C8-981A-13375778B2E7> "/usr/lib/system/libcommonCrypto.dylib" 0x00007FFF7D7F8000 - 0x00007FFF7D7FFFFF "libcompiler_rt.dylib" (63.4.0) "/usr/lib/system/libcompiler_rt.dylib" 0x00007FFF7D800000 - 0x00007FFF7D809FFF "libcopyfile.dylib" (1.0.0) <4BCDADBF-79F5-3829-B47D-64DA0D44BCBF> "/usr/lib/system/libcopyfile.dylib" 0x00007FFF7D80A000 - 0x00007FFF7D88EFFF "libcorecrypto.dylib" (602.200.50) <7AEC5B72-0B92-37E8-808B-6732DB714139> "/usr/lib/system/libcorecrypto.dylib" 0x00007FFF7D914000 - 0x00007FFF7D94EFFF "libdispatch.dylib" (1008.200.78) "/usr/lib/system/libdispatch.dylib" 0x00007FFF7D94F000 - 0x00007FFF7D97EFFF "libdyld.dylib" (625.13.0) <4B16C209-83D4-3817-9B62-C2F7FFB23755> "/usr/lib/system/libdyld.dylib" 0x00007FFF7D97F000 - 0x00007FFF7D97FFFF "libkeymgr.dylib" (30.0.0) "/usr/lib/system/libkeymgr.dylib" 0x00007FFF7D980000 - 0x00007FFF7D98CFFF "libkxld.dylib" (1.0.0) "/usr/lib/system/libkxld.dylib" 0x00007FFF7D98D000 - 0x00007FFF7D98DFFF "liblaunch.dylib" (1336.201.2) <43E6698E-155E-3EAE-BAFF-CA5FCB35325C> "/usr/lib/system/liblaunch.dylib" 0x00007FFF7D98E000 - 0x00007FFF7D993FFF "libmacho.dylib" (917.0.0) <17BF7038-9C70-3EE1-9E96-3AE10D49669E> "/usr/lib/system/libmacho.dylib" 0x00007FFF7D994000 - 0x00007FFF7D996FFF "libquarantine.dylib" (86.200.11) "/usr/lib/system/libquarantine.dylib" 0x00007FFF7D997000 - 0x00007FFF7D998FFF "libremovefile.dylib" (45.200.2) "/usr/lib/system/libremovefile.dylib" 0x00007FFF7D999000 - 0x00007FFF7D9B0FFF "libsystem_asl.dylib" (356.200.4) "/usr/lib/system/libsystem_asl.dylib" 0x00007FFF7D9B1000 - 0x00007FFF7D9B1FFF "libsystem_blocks.dylib" (73.0.0) <26419398-C30C-30F1-B656-A92AFA9560F6> "/usr/lib/system/libsystem_blocks.dylib" 0x00007FFF7D9B2000 - 0x00007FFF7DA3AFFF "libsystem_c.dylib" (1272.200.26) <3DEEE96E-6DF6-35AD-8654-D69AC26B907B> "/usr/lib/system/libsystem_c.dylib" 0x00007FFF7DA3B000 - 0x00007FFF7DA3EFFF "libsystem_configuration.dylib" (963.200.27) <02CC3996-B34E-333C-8806-AE2699D34424> "/usr/lib/system/libsystem_configuration.dylib" 0x00007FFF7DA3F000 - 0x00007FFF7DA42FFF "libsystem_coreservices.dylib" (66.0.0) <254B6849-2C8F-302C-8616-B8324A11AB30> "/usr/lib/system/libsystem_coreservices.dylib" 0x00007FFF7DA43000 - 0x00007FFF7DA49FFF "libsystem_darwin.dylib" (1.0.0) <974E9EF7-DE72-34B7-B056-0A81C10DF8EB> "/usr/lib/system/libsystem_darwin.dylib" 0x00007FFF7DA4A000 - 0x00007FFF7DA50FFF "libsystem_dnssd.dylib" (878.200.35) "/usr/lib/system/libsystem_dnssd.dylib" 0x00007FFF7DA51000 - 0x00007FFF7DA9DFFF "libsystem_info.dylib" (1.0.0) <0707C387-D7DE-372E-8FF1-3DE5C91932D6> "/usr/lib/system/libsystem_info.dylib" 0x00007FFF7DA9E000 - 0x00007FFF7DAC5FFF "libsystem_kernel.dylib" (4903.201.2) <45FAA4C0-D553-34FD-ADF8-884886AE0D2A> "/usr/lib/system/libsystem_kernel.dylib" 0x00007FFF7DAC6000 - 0x00007FFF7DB11FFF "libsystem_m.dylib" (3158.200.7) <43D1796B-954F-37D6-B1AC-9D80DF0655A2> "/usr/lib/system/libsystem_m.dylib" 0x00007FFF7DB12000 - 0x00007FFF7DB36FFF "libsystem_malloc.dylib" (166.200.60) <846F6898-117C-3427-A8FB-3772FFC2410B> "/usr/lib/system/libsystem_malloc.dylib" 0x00007FFF7DB37000 - 0x00007FFF7DB42FFF "libsystem_networkextension.dylib" (1.0.0) "/usr/lib/system/libsystem_networkextension.dylib" 0x00007FFF7DB43000 - 0x00007FFF7DB4AFFF "libsystem_notify.dylib" (172.200.21) "/usr/lib/system/libsystem_notify.dylib" 0x00007FFF7DB4B000 - 0x00007FFF7DB54FFF "libsystem_platform.dylib" (177.200.16) "/usr/lib/system/libsystem_platform.dylib" 0x00007FFF7DB55000 - 0x00007FFF7DB5FFFF "libsystem_pthread.dylib" (330.201.1) <87A6B136-E423-3B6D-A58A-137F392D7D9D> "/usr/lib/system/libsystem_pthread.dylib" 0x00007FFF7DB60000 - 0x00007FFF7DB63FFF "libsystem_sandbox.dylib" (851.201.1) "/usr/lib/system/libsystem_sandbox.dylib" 0x00007FFF7DB64000 - 0x00007FFF7DB66FFF "libsystem_secinit.dylib" (30.200.13) "/usr/lib/system/libsystem_secinit.dylib" 0x00007FFF7DB67000 - 0x00007FFF7DB6EFFF "libsystem_symptoms.dylib" (1.0.0) "/usr/lib/system/libsystem_symptoms.dylib" 0x00007FFF7DB6F000 - 0x00007FFF7DB84FFF "libsystem_trace.dylib" (906.200.86) <7983ED77-18B5-39A5-BE19-AE4F2832ADEA> "/usr/lib/system/libsystem_trace.dylib" 0x00007FFF7DB86000 - 0x00007FFF7DB8BFFF "libunwind.dylib" (35.4.0) <41222EF6-2233-3CF4-947A-15D48CB8C030> "/usr/lib/system/libunwind.dylib" 0x00007FFF7DB8C000 - 0x00007FFF7DBBCFFF "libxpc.dylib" (1336.201.2) <0A8747D1-33AA-37E1-B97A-BA9B95FE4E8C> "/usr/lib/system/libxpc.dylib" <:Inspector.DebugModules> Mac ASSERTION ================================================================================ Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.HashBlock> Diro1 Nov 13

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For my second call, I asked about Siri. I opted for waiting music of my choice at 3:03 p.m. and was on the phone with John in New Mexico at 3:05. John, a friendly and to-the-point representative, pulled up the relevant article and walked me through the steps by 3:07 p.m.. He even emailed me a link to the related support page so I could have those steps handy in the future.
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