We don't know why the support.apple.com site glitched out on multiple occasions, but we were happy to see the issue disappear by our third call. If Apple wants an even better score next year, we'd suggest its agents find footing on Facebook, and make sure its employees know all the ins and outs of its latest features so that callers aren't put on hold while techs investigate.

We are your certified tech support professionals available 24/7 with experts on PC computers, Apple products, Macs, Androids, Tablets (ipads) and your other IT related tech products. Pros Tech Support provides unlimited virus removal and computer tune-ups to keep your devices working at peak performance.Plus you’ll get Internet Security Software to stay virus-free and keep your personal information safe and secure.
With globalization and increased competition, most customers are concerned with where their business is today and where it will be tomorrow. Mac-Tech understands these concerns and is ready to help with key business issues involving processes, labor and material costs, lean manufacturing, flexibility and competitive strategies. We can assist you with these issues and develop short-, medium-, and long-term plans—that look both globally and locally—in order to insure your company's growth and profitability.
I simply can't say enough about Shiva and his staff at Marin Mac Tech. My main design computer (27" i7) had a hard drive meltdown... and although I back up all client files to my server, there was a ton of stuff on the i7 that hadn't been backed up. Shiva worked miracles and was able to recover most of the data, and got me up and running quickly with a new SSD drive installed with the latest OS X. I'm telling you, if you need a company that knows its $hit and can get the job done for a reasonable cost, Shiva and Marin Mac Tech is the place to go. I'm having them come upgrade my server next week! Five Stars!
5d Crashing if I minimize or switch windows Hello, Whenever I switch screens or minimize wow at all, when I come back the came has completely crashed (mouse turns into the little spin wheel). I then need to force quit the program and restart it. I have tried to reset my game options on the Blizzard app, does anyone have any other suggestions for me about how I can remedy this? Any help would be greatly appreciated. Thank you!Båloo4 5d

On Tuesday 9 th January was on hold for almost 30 minutes finally got a representative from tech support named Chanelle, 2 mins into the conversation and of telling her the situation it seemed that she did not have the patience to help didn’t say anything and just hung up, gave her the benefit of the doubt just maybe it was a drop call but she never called back. Still on the phone again waiting for over another 30 Mins on for another representative. Apple for being such a expensive product has very poor customer service and responses to calls aren’t efficient not professional at all
When released in October 2010, the 13" model's screen resolution was higher than the average 1366x768 screens of similar sized laptops. However, by mid-2013, with many premium Ultrabooks having high resolution screens (1080p or greater) as standard or upgrades, the MacBook Air has been increasingly criticized for sticking with a low-resolution screen. Many in the tech community had expected Apple to release a MacBook Air with Retina Display by mid-2013, similar to the MacBook Pro Retina which came out in 2012.[78] The October 2013 refresh of the 13" MacBook Pro Retina, with a slimmer chassis and a lower price point, was mentioned as a potential MacBook Air alternative as the battery life is not much shorter while not being considerably bulkier.[4][79] Apple released an entry-level version of the 13" MacBook Pro on October 27, 2016, which was specifically targeted towards MacBook Air users.[80]
Mac-Tech can help you buy or sell a pre-owned piece of equipment! Our Sales Staff contacts hundreds of people on a weekly basis, buying, selling, and brokering a large variety of metal fabricating machines. Once the machines are in our facilities, our expert Team of Service Technicians get to work repairing and re-furbishing the machines until they're like new again. Don't believe us? Fill out a Contact Form or call us at 888-MAC-9555 and ask about our “like-new” purchase options.
If you are an IT rookie they will tell you what you want to hear. Just try one time to ask a question about the SSL problem from Feb 2015, and they do an about face. In August 2015, my MacBook got hacked with the same SSH Cross Site Scripting using the Man-In-The-Middle. When I called Apple, they were dead silent. Dissembling, misdirecting, obfuscating, worst of all no help. Denied it had anything to do with "Apple" but refused to offer even the simplest of suggestions on how I can prevent it in the future. How do I know if I have the SSL fix in MBP? Well I can't because the SSL problem was in iOS. I went to the developers website and found the same iOS SSL is part of Yosemite. So again, misdirection and lies.
AppleCare is transferable! If you’re selling an Apple product before the included AppleCare plan expires, the buyer gets the remaining protection. If you buy an extended AppleCare+ plan and then sell the product, the remaining time left in the AppleCare+ goes along with it. So AppleCare+ can be a selling point when you’re unloading your used devices on the secondary market!

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DO NOT USE this company! Complete false advertising. They quoted me saying the work would cost a maximum of $500, and wouldn't do any work unless they had my permission first. They did the work and then the bill came to over $1,000. I did not pay and then they threatened to take it to collections. They didn't even have my signature on any kind of contract. I was so irritated with the whole process after they hounded me with calls and texts, that I finally paid them almost $500, for basically nothing. DO NOT WASTE YOUR TIME AND MONEY with this company. I suggest going elsewhere.
Mac-Tech was founded in 1984 in order to service and support metal fabrication equipment. With offices in Milwaukie, WI, Greenville, SC, and Phoenix, AZ we are well positioned to sell, service and support our customer base in the Greater Midwest, Southeast, and Southwest. At Mac-Tech, we strive to develop long-term partnerships with our customers leave a lasting impression with every single customer—a positive one, marked with excellence and focus on total satisfaction.
Your MacBook Air comes with 90 days of complimentary technical support and a one-year limited warranty. Purchase AppleCare+ for Mac to extend your coverage to three years from your AppleCare+ purchase date and add up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other repairable damage, plus applicable tax.
6d Game unhides itself Hi everyone, For the past week or two (probably since the original 8.0 patch, but maybe one of the minor updates since then) I've had an issue where the game will sometimes unhide itself. What I mean by this is that I can press Cmd-H as usual to hide the game and show the desktop, but then a short time later the game may reactivate itself as if I'd clicked its dock icon. If I use Cmd-Tab, therefore keeping the game visible, then this issue does not occur. Has anyone else run into this? I'm on 10.12.6 with a GTX 960.Melcene12 6d
Hardware technologies and standards are blossoming at Apple. Not too surprising, Apple is a hardware company and it had never been timid about taking the lead in emerging hardware technologies. MacTech delves deeper into these standards and technologies with an eye to their application to Apple techs of all kinds.Each issue of MacTech provides how-to articles, regular features, industry news, conference reports, product reviews, the latest in shortcuts and insider secrets, and full source code listings available.
It's time to get some Air. The ultra-slim, lightweight MacBook Air features a fast Intel Core i5 processor and 128GB flash storage drive for quick booting and file retrieval. Whether you're streaming movies, creating documents or surfing the web, everything looks better on the high-definition screen. Plus, Wi-Fi AC ensures you stay in the fast lane of the information superhighway. When speed counts, reach for the Air!
More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective.  He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better.  Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too.  He offered his guidance with a light touch - kind & with a sense of humor, too.  
With globalization and increased competition, most customers are concerned with where their business is today and where it will be tomorrow. Mac-Tech understands these concerns and is ready to help with key business issues involving processes, labor and material costs, lean manufacturing, flexibility and competitive strategies. We can assist you with these issues and develop short-, medium-, and long-term plans—that look both globally and locally—in order to insure your company's growth and profitability.
Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise delivers integrated support and service you can’t get anywhere else. You’ll get IT department–level support by phone or email for all Apple hardware and software. We’ll provide support for complex deployment and integration scenarios, including MDM and Active Directory. And if you need help with IBM MobileFirst for iOS apps, we’ll help troubleshoot your solution and work with IBM to get your issue resolved.
The external hard drive ended up being much more complicated, having to be completely dismantled for mechanical malfunction, and when that didn't solve it, Shiva did a time-consuming deep dive to rescue thousands and thousands of photos that would've otherwise been gone forever. Most amazing, after nearly 2 weeks of work on it, it still didn't cost me an arm and a leg. Very, very generous and thoughtful.
Connectivity 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone

Nov 12 nVidia Boot screens on Mojave This bodes ... interesting. https://forums.macrumors.com/threads/rtx-series-cards-have-native-bootscreen-support.2148023 Seems the new nVidia RTX cards, if installed on Mojave, have boot screens stock -- no flashing required. There are no drivers available for these cards on Mac OS, but there are fairly reliable reports of Mac OS functional boot screens. Lends a lot of credence to the reports that nVidia is actually working on drivers for the Mac for the new cards. As one person with a Mac Pro 5,1 commented in the thread, this seems to be the year to write a letter to Santa Claus as apparently it might just work. First Mojave support, then NVMe support, and now this.Sagerremeseb20 Nov 12


I simply can't say enough about Shiva and his staff at Marin Mac Tech. My main design computer (27" i7) had a hard drive meltdown... and although I back up all client files to my server, there was a ton of stuff on the i7 that hadn't been backed up. Shiva worked miracles and was able to recover most of the data, and got me up and running quickly with a new SSD drive installed with the latest OS X. I'm telling you, if you need a company that knows its $hit and can get the job done for a reasonable cost, Shiva and Marin Mac Tech is the place to go. I'm having them come upgrade my server next week! Five Stars!


Oct 31 Unable to launch game - Mojave 10.14.1 (beta) Hi all, I can't seem to launch WoW - I've uninstalled/reinstalled it and all that happens is, is the icon "bounces" in the tray for a bit, the launcher says the game is running and then nothing else happens, no splash screen, anything. I'm on Mojave 10.14.1 (beta) (not sure why, I opted out of the beta). 2018 MBP w/ Touchbar.Daefish2 Oct 31
“Prior to the laser we fabricated all our components on the turret press or on manual machines. The operations required hours of cleanup. Punch-formed parts and louvers are reserved for our existing turret punches but the laser has taken on 90 percent of the workload with minimal cleanup. We’ve been able to reclaim that time and move our manpower from the hand labor it took to make and clean parts to assembly work instead. As a result we’ve increased output, stepped up assembly time and cut fabrication time by weeks for some components.”
When I tweeted — from my secret social-media account used to hide my identity as a reporter — for help about Spectre and Meltdown, Apple responded a short 10 minutes later. The company also included the correct information (update macOS on your Mac, and you're OK), along with a link to documentation on Apple's site that explained the situation in greater detail.
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