Before rolling out the paid chat support, Apple had to develop a new web payment system that would allow it to accept payments through chat and keep user info secure when transferred between support agents, according to our sources. Using the new web payment system, we’re told Apple plans to offer the ability to set up hardware repairs and replacements that require a hold on a credit card or pay per incident fee via chat support. Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment.
If you cannot switch from the unresponsive app, press Command + Option + Shift + Esc for three seconds to force it to quit. This key combination tells macOS to force quit the front-most app.Alternatively, if you are using Safari or any other browser, you can disconnect your Internet, then open the web browser, navigate from the malicious web page, then reconnect to the Internet.
Starting over again, multiple times, I kept getting the same result, until (without any real indicator of why) everything worked properly. The words "phone number" finally appeared above that field, and the form also automatically formatted my number in the (123) 456-7890 style and allowed me to receive the calls. This error came up during my first two calls, but not my third.
Apple incorporated several features in the design of the MacBook Air, such as the reduction of lead to make it more environmentally friendly. The MacBook Air contains no BFRs and PVC wiring, meets Energy Star 5.0 requirements, has a recyclable enclosure, and is rated EPEAT Gold. Its display is made from arsenic-free glass, and contains no mercury.[7][42] To reduce the computer's size and weight, several features were sacrificed. It was Apple's first notebook since the PowerBook 2400c without a built-in removable media drive.[43] It also omits a FireWire port, Ethernet port, line-in, media card slots (except the 13" 2010 through 2015 models, which have an SD card slot), and a Kensington Security Slot.[44]

On October 30, 2018, Apple unveiled a redesigned 13.3" MacBook Air model, with a Retina display, Touch ID, Thunderbolt 3, and 3 colors (Silver, Space Gray, and Gold). The MacBook Air began shipping the day of the event and available in-store on November 7. Unlike the previous generation, this model cannot be configured with an Intel Core i7 processor, the reason for this is currently unknown.
A few days ago I spoke to an Apple customer service rep about getting an adapter. I first went on line to see which one I needed, wasn't sure so I asked for professional help. After twenty minutes, after being on hold for about fifteen minutes, I spoke to someone who didn't seem to have a clue. She put me on hold and then got back on the line to tell me which adapter would work. I needed an adapter for my older printer, so one end had to fit into the back of my new Mac and the other fit the printer plug. The adapter arrived today and it was too small at the computer end. I called Apple back. To make a long story short, I spoke to five people - all of them useless. I was wondering if I was speaking Klingon because nobody seemed to understand that I needed the adapter to plug into the back of my computer and that the other end did fit my printer. They kept assuming that the printer end was the problem. I was passed on to a supervisor who was just as clueless. I was then passed on to someone who was to source the right sized adapter for me and she was the worst of the lot. I can't understand how a company that makes my computer has no idea which adapter I would need for it and after five people, finally one of them realizes that Apple doesn't make them. I got all my other adapters at The Source and they fit perfectly, unfortunately they no longer carry this product. The worst customer service ever and not once did anyone say to me to return this item because I was recommended the wrong size. Not once did anyone offer a refund. I sent the stupid thing back this evening with a note for them to 'stick it where the sun don't shine.' Go anywhere else if you need help with products for your Mac - Apple customer service reps don't have a clue.
We are your certified tech support professionals available 24/7 with experts on PC computers, Apple products, Macs, Androids, Tablets (ipads) and your other IT related tech products. Pros Tech Support provides unlimited virus removal and computer tune-ups to keep your devices working at peak performance.Plus you’ll get Internet Security Software to stay virus-free and keep your personal information safe and secure.

Hardware technologies and standards are blossoming at Apple. Not too surprising, Apple is a hardware company and it had never been timid about taking the lead in emerging hardware technologies. MacTech delves deeper into these standards and technologies with an eye to their application to Apple techs of all kinds.Each issue of MacTech provides how-to articles, regular features, industry news, conference reports, product reviews, the latest in shortcuts and insider secrets, and full source code listings available.
Testing conducted by Apple in June 2018 using preproduction 2.3GHz quad-core Intel Core i5-based 13-inch MacBook Pro systems with 8GB of RAM and 512GB SSD; and preproduction 2.6GHz 6-core Intel Core i7-based 15-inch MacBook Pro systems with 16GB of RAM and 512GB SSD. Testing conducted by Apple in May 2017 using preproduction 2.3GHz dual-core Intel Core i5-based 13-inch MacBook Pro systems with 8GB of RAM and 1TB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%. The iTunes movie playback test measures battery life by playing back HD 1080p content with display brightness set to 12 clicks from bottom or 75%. The standby test measures battery life by allowing a system, connected to a wireless network and signed in to an iCloud account, to enter standby mode with Safari and Mail applications launched and all system settings left at default. Battery life varies by use and configuration. See www.apple.com/batteries for more information.
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SupportNumbers.net is a dedicated platform for customer support numbers and telephonic database aimed at helping various enthusiastic professionals and organizations in the arena of getting quick and easy access to customer support need. With vast contents across all the platforms, we aim to be the website of your preference for accessing best Customer Service manager and professional’s numbers under one roof. We are growing our community with constant innovation and commitment.
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
DISCLAIMER - www.800supportnumber.net, a leading Customer Care Service Provider for support & services. 800supportnumber is an independent provider of online remotely access technical support services for free service providers. All other outsider trademarks, logos, brand names, products and services are used only for references for instructive purpose only.
AppleCare is transferable! If you’re selling an Apple product before the included AppleCare plan expires, the buyer gets the remaining protection. If you buy an extended AppleCare+ plan and then sell the product, the remaining time left in the AppleCare+ goes along with it. So AppleCare+ can be a selling point when you’re unloading your used devices on the secondary market!
Established in 1984, MacTech Magazine is the only monthly magazine focused on Apple technology. Distributed in over 50 countries in print, MacTech is read by tens of thousands of technical Apple users… from network administrators to programmers, from solution providers to Enterprise, and in general anyone that’s interested in the Apple technologies beyond the user level. Subscribe risk free today!
6d UI taking too long to load since 7.3.5 Since 7.3.5 my users interface is taking too long to load as soon as I log in, and most of the time this issue persists every time I reopen any of these tabs, like talents, collections, bags, mail.. https://imgur.com/a/fxL0i https://imgur.com/a/rUBXe https://imgur.com/a/K953n I never ever had this problem before, I've tried deleting Cache, WTF folders and disabling all of my addons, but the issue continues.Thünda14 6d
My macbook pro took a little tumble. The screen is not cracked, nor are there vertical lines, blobs, or anything like that. There was a bright blue line just at the bottom of the screen, but it flickered back into place. However, there are veeeeery very light horizontal lines that run through the entire screen now. It's truely hardly noticable unless you're up close to the computer. Honestly, I could live with it, but my screen was so clear before, I'd love to get it back to that quality. I know it's very expensive to replace the screen, but maybe there is something else that can be done or another service I can request before I have to drop that kind of cash? Help?

Nov 12 nVidia Boot screens on Mojave This bodes ... interesting. https://forums.macrumors.com/threads/rtx-series-cards-have-native-bootscreen-support.2148023 Seems the new nVidia RTX cards, if installed on Mojave, have boot screens stock -- no flashing required. There are no drivers available for these cards on Mac OS, but there are fairly reliable reports of Mac OS functional boot screens. Lends a lot of credence to the reports that nVidia is actually working on drivers for the Mac for the new cards. As one person with a Mac Pro 5,1 commented in the thread, this seems to be the year to write a letter to Santa Claus as apparently it might just work. First Mojave support, then NVMe support, and now this.Sagerremeseb20 Nov 12
AppleCare for Enterprise starts with an AppleCare Account Manager — your personal liaison with AppleCare. Your AppleCare Account Manager will help review your IT infrastructure, track issues you may be having, and provide monthly activity reports for both support calls and repairs. With continuous support from your AppleCare Account Manager, you and your team will get the most out of AppleCare for Enterprise.
“Prior to the laser we fabricated all our components on the turret press or on manual machines. The operations required hours of cleanup. Punch-formed parts and louvers are reserved for our existing turret punches but the laser has taken on 90 percent of the workload with minimal cleanup. We’ve been able to reclaim that time and move our manpower from the hand labor it took to make and clean parts to assembly work instead. As a result we’ve increased output, stepped up assembly time and cut fabrication time by weeks for some components.”

As a former AppeCare representative I can't stress enough how difficult this job really is. We have to deal with angry customers who waited too long on the line, give accurate information about endless features and provide an instant resolution. It is mentally exhausting and would take anyone I know into the paths of a breakdown. Now imagine when new products or software are launched. We are given a set of trainning modules to perform on a given amount of time, as per Apple recommendation. Now, what a lot of people are unaware of, is that only a few call centers are actually managed by Apple directly. Other centers are paid by Apple to train people as per their standards, but in the end of the day this is a business we are talking about, so the larger the amount of calls taken daily equals more monney for these centers. Basically, forget the trainning, we are just pushed by our local managers to do these modules as fast as possible because we are needed to take more calls. There is never time to breathe or learn anything.
You can likewise associate with our specialists for other extra arrangements. We attempt to give the most valuable arrangements that will settle the issue without harming your pockets. Pick up the pace and contact us by dialing our MacBook Air specialized help telephone number. Our specialists are constantly anxious to provide food you at the critical moment.
If you own an MacBook Air, and it requires service for any other issue, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any), and applicable taxes. AppleCare or your local AASP or Apple retail store representative will provide you with an estimate of service costs before receiving your authorization to perform service.
My macbook pro took a little tumble. The screen is not cracked, nor are there vertical lines, blobs, or anything like that. There was a bright blue line just at the bottom of the screen, but it flickered back into place. However, there are veeeeery very light horizontal lines that run through the entire screen now. It's truely hardly noticable unless you're up close to the computer. Honestly, I could live with it, but my screen was so clear before, I'd love to get it back to that quality. I know it's very expensive to replace the screen, but maybe there is something else that can be done or another service I can request before I have to drop that kind of cash? Help?
Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. For others, Apple will charge what it refers to as a “pay per incident” fee or require the purchase of an extended warranty through AppleCare. Previously all online support chat features were available for free to users worldwide. Some users might have noticed back in August when Apple revamped its support sites that it started listing a $19.99 per incident fee for chat support. However, up until now AppleCare hasn’t actually been charging users to access the feature.
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