Included with each enrollment are two Technical Support Incidents, which will expire at the end of your membership year. You will receive two new TSIs when you renew your membership. Additional TSIs are available for purchase in either a 2-pack for $99 USD or 5-Pack for $249 USD in the Code-level Support section in your account. TSIs purchased separately expire one year from the date of activation.
To test Apple's live-chat support, I submitted a question about modifying Siri's voice. I received a wait-time estimate of 5 minutes, and after 7 minutes, I was speaking with a rep named Zann. First, Zann walked me through the steps of checking my system version and confirming my device, and then gave me the correct set of steps to find Siri's preferences.
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The only time Apple Support didn't have the answer at the ready was when I called to ask about autoplaying video. The call was set up at 9:28 a.m., and I was on the line immediately with Tonya in Idaho. After we joked over our equally poor weather, she attempted to connect to my system remotely but could not do so (likely because of our office firewall).
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Nov 11 10-18 FPS When Fighting Raid Boss Can someone explain to me why am I able to get around 60 fps steadily out in the open world and dungeons, but in Uldir on boss fights my fps drastically drops down to 10-18 fps? BTW I'm playing on the lowest graphic settings in the system menu for Raids. If I'm able to play modern games on my bootcamp partition on Ultra settings and get a steady 60 fps if not more, then darn I should be able to play a game that's over 10 years old, or at least you would think. MacPro (mid 2012) Processor - 2 x 2.4 GHz 6-Core Intel Xeon Graphics - Radeon RX 480 8192 MB Memory - 32 GB 1066 MHz DDR3Blacck16 Nov 11

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To test Apple's live-chat support, I submitted a question about modifying Siri's voice. I received a wait-time estimate of 5 minutes, and after 7 minutes, I was speaking with a rep named Zann. First, Zann walked me through the steps of checking my system version and confirming my device, and then gave me the correct set of steps to find Siri's preferences.
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