In addition to onsite hardware coverage, you can repair up to 2 percent of your covered Mac computers, or up to 5 percent of your covered iPad or iPhone devices, for any reason. So if an employee accidentally damages a device, AppleCare for Enterprise can cover that, too. In most cases, Apple can repair or replace the device within one business day.

* Trade-in values will vary based on the condition, year, and configuration of your trade-in device. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Store Gift Card. Not all devices are eligible for credit. More details are available from Apple’s Mac trade‑in partner and Apple’s iPhone, iPad, and Apple Watch trade‑in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. Payments are based on the received device matching the description you provided when your estimate was made. Apple reserves the right to refuse or limit the quantity of any device for any reason. In the Apple Store: Offer only available on presentation of a valid, government-issued photo ID (local law may require saving this information). Value of your current device may be applied toward purchase of a new Apple device. Offer may not be available in all stores. Some stores may have additional requirements.
If you cannot switch from the unresponsive app, press Command + Option + Shift + Esc for three seconds to force it to quit. This key combination tells macOS to force quit the front-most app.Alternatively, if you are using Safari or any other browser, you can disconnect your Internet, then open the web browser, navigate from the malicious web page, then reconnect to the Internet.
What does MacTech cover? Each month MacTech provides new content, featuring articles in all areas “tech” related to Apple products (which are all variants of Mac OS X). Just a taste… System administrators, network administrators, IT Pros, and consultants all find MacTech invaluable with articles about solving problems, implementing solutions, or just road testing the latest technologies.

The 11" MacBook Air carried the desirable essential attributes of a netbook, but without the drawbacks of a slower processor and less capable operating system,[52] albeit at a higher price.[53][54][55][56][57] At the low end, Apple introduced the iPad—a different form factor than the netbook, but with improved computing capabilities and lower production cost. Both of these led to a decline in netbook sales, and most PC manufacturers have consequently discontinued their netbook lines in response.[58] Capitalizing on the success of the MacBook Air,[59] Intel promoted Ultrabook as a new high-mobility standard, which has been hailed by some analysts as succeeding where netbooks failed.[60][61][62]
It's time to get some Air. The ultra-slim, lightweight MacBook Air features a fast Intel Core i5 processor and 128GB flash storage drive for quick booting and file retrieval. Whether you're streaming movies, creating documents or surfing the web, everything looks better on the high-definition screen. Plus, Wi-Fi AC ensures you stay in the fast lane of the information superhighway. When speed counts, reach for the Air!
In addition to onsite hardware coverage, you can repair up to 2 percent of your covered Mac computers, or up to 5 percent of your covered iPad or iPhone devices, for any reason. So if an employee accidentally damages a device, AppleCare for Enterprise can cover that, too. In most cases, Apple can repair or replace the device within one business day.
To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.
The person on the other end of the sharing request needs to accept your offer. A box pops up to ask that person to let you observe or take command of the screen. Once the person chooses “Control my screen” and clicks Accept, you should be able to take over that Mac with your own cursor and keyboard to provide remote technical support; the app also opens up an audio call between you and the other person so you can talk while you help. When you are finished, the recipient can close the session.
Jun 15, 2017 Common Connection and Latency Issues Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpDrakuloth5	Jun 15, 2017

When I tweeted — from my secret social-media account used to hide my identity as a reporter — for help about Spectre and Meltdown, Apple responded a short 10 minutes later. The company also included the correct information (update macOS on your Mac, and you're OK), along with a link to documentation on Apple's site that explained the situation in greater detail.
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