Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV, iPad, iPhone, iPod, or Mac computers; Apple operating systems such as iOS, OS X, or OS X Server (GUI only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iLife, iTunes, or iWork; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.
AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, Apple-specific architectures, and troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.
Get training from the Apple experts, then become one yourself. AppleCare Technician Training provides a year of access to the information you need to prepare for the Apple Service Certification exams. This easy-to-use, self-paced program includes training materials and extensive information from Apple’s own technical library. Most important, the service training curriculum was developed by the people who know Apple products best.
The computer is powered by a 1.8 GHz Intel Core i5 dual-core processor and has 8GB of 1600 MHz LPDDR3 RAM. Graphics are provided by integrated Intel HD Graphics 6000. The computer features all the amenities you expect on a Mac -- a 720p FaceTime HD webcam, dual-band 802.11ac Wi-Fi (also compatible with 802.11a/b/g/n), Bluetooth 4.0, and built-in stereo speakers. macOS Sierra is the installed operating system.
Steve Jobs introduced the first MacBook Air during a speech at his keynote at the 2008 Macworld conference held on January 15, 2008.[6] The first-generation MacBook Air was a 13.3"-only model, initially promoted as the world's thinnest notebook[7] (1.94cm MacBook may be compared with 1.98cm for a previous record model, 2005's Toshiba Portege R200[8]). It featured a custom[9] Intel Merom CPU and Intel GMA graphics. In late 2008, the CPU was updated to a faster, non-custom Penryn CPU and integrated Nvidia GeForce graphics while the hard drive capacity was increased and the micro-DVI video port was replaced by the Mini DisplayPort.[10] A mid-2009 refresh, introduced alongside the MacBook Pro family, featured a slightly higher-capacity battery, and a faster Penryn CPU.[11]
The only time Apple Support didn't have the answer at the ready was when I called to ask about autoplaying video. The call was set up at 9:28 a.m., and I was on the line immediately with Tonya in Idaho. After we joked over our equally poor weather, she attempted to connect to my system remotely but could not do so (likely because of our office firewall).
Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear.  This most recent experience was the worst.  Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him.  Ridiculous.  Not sure what happened to cause this slide.

Your MacBook Air comes with 90 days of complimentary technical support and a one-year limited warranty. Purchase AppleCare+ for Mac to extend your coverage to three years from your AppleCare+ purchase date and add up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other repairable damage, plus applicable tax.
If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
Nov 1 External GPU case for new versions of MBP Good evening US folks from Russia, with love! I run wow on the latest version of MBP available, yet I have to admit that I'm not any happy with a framerate while doing even 20man raids (30-man raids are a total disaster). I don't really want to buy a PC and prefer to stay with Apple stack, since WoW is the only game I play nowadays, so I want to do something about it. According to iStat Menus logs, my CPU usage of my i7-3820hq is never getting above 60% when I'm raiding, so the bottleneck should be my GPU (Radeon Pro 560). I do agree that running game on retina display is a bit too much for this adapter which could be barely considered as a gaming card, but also I'm happy with how smooth the picture is and don't really want to lower my resolution. So I decided to go with GPU case idea, and now I'm really lost, since it looks like there's no standard and many companies sell a lot of devices, some are compatible with Apple devices, and some aren't. So I have a two questions: 1) Will GTX1060-level GPU will be enough for smooth ~60+ FPS in raids (medium settins, projected textures on, shadows off) on 15-inch MBP display (2880 x 1800 resolution)? Or should I get 1070 instead? 2) What about built-in display support? I don't really want to keep another monitor around the house, so I'm not ready to consider options with no built-in display support, unless there's none of them. 3) Am I right that nVidia driver support on macOS is a bit 'hackey' and unofficial right now, and it's better for me to buy Radeon instead? 4) Most important, is there anyone on this forum who uses new (2016+) version of MBP with external GPU case and could just tell me which device to buy? This is the most interesting thing for me, since on web, I found a few videos of eGPU being used with 2013 version of MBP, but I never saw 2016 one. So anyway, looking for any option which is below $700-800 total (assuming I should buy both eGPU case + graphic card), hoping that there is any viable solution for me instead of buying PC which I don't really need for anything but raiding.Belthaar12 Nov 1

I have been experiencing terrible customer service waiting over 45 plus minutes on hold for assistance on the top of apple taking money from my credit card on file without any purchase being made. While Apple make nice products their customer service assistant is one of the worse I have ever deal with in my life and makes me change my mind about their products. They need serious improvement on their customer service assistances when customers call their number. Terrible experience and very frustrating.


As a former AppeCare representative I can't stress enough how difficult this job really is. We have to deal with angry customers who waited too long on the line, give accurate information about endless features and provide an instant resolution. It is mentally exhausting and would take anyone I know into the paths of a breakdown. Now imagine when new products or software are launched. We are given a set of trainning modules to perform on a given amount of time, as per Apple recommendation. Now, what a lot of people are unaware of, is that only a few call centers are actually managed by Apple directly. Other centers are paid by Apple to train people as per their standards, but in the end of the day this is a business we are talking about, so the larger the amount of calls taken daily equals more monney for these centers. Basically, forget the trainning, we are just pushed by our local managers to do these modules as fast as possible because we are needed to take more calls. There is never time to breathe or learn anything.
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To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.


To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.


Nov 11 Screen sleep -> WoW dies I've noticed that when I go AFK long enough that the screen is put to sleep, upon waking up, WoW is unresponsive. It's not even possible to alt-tab out or force quit it. I have to try to keyboard restart the Mac and wait for WoW to fail to force quit. This never happened with true fullscreen, because that mode prevented the screen from sleeping.Azreluna4 Nov 11
With globalization and increased competition, most customers are concerned with where their business is today and where it will be tomorrow. Mac-Tech understands these concerns and is ready to help with key business issues involving processes, labor and material costs, lean manufacturing, flexibility and competitive strategies. We can assist you with these issues and develop short-, medium-, and long-term plans—that look both globally and locally—in order to insure your company's growth and profitability.
If you cannot switch from the unresponsive app, press Command + Option + Shift + Esc for three seconds to force it to quit. This key combination tells macOS to force quit the front-most app.Alternatively, if you are using Safari or any other browser, you can disconnect your Internet, then open the web browser, navigate from the malicious web page, then reconnect to the Internet.
Whether deploying iPhone in your enterprise or supporting Mac computers in your organization, AppleCare Help Desk Support provides the backup expertise your frontline technology staff requires. This plan provides priority access to Apple’s senior technical support staff by telephone 12 hours a day, 7 days a week,1 allowing you to manage resources more efficiently, improve response time, and reduce training costs. The plan provides one year of coverage to two technical contacts designated by your organization.
Nov 1 Wow Freezing Hello everyone, I was just in a battleground and as soon as I got into a fight WoW freezed and I had to force quit it. When I joined back in, the game freezed again as soon as I got into a fight. This happened for other 2 times more. I am playing from the new Macbook pro 2018, High Sierra and I've never experienced anything like this up until today. Do any of you know what's going on?Eathiel0 Nov 1
My answer for reversing Safari's new rule for blocking autoplaying came to me in a slightly roundabout way. After searching for "videos in safari aren't autoplaying," I only got results about disabling videos from autoplaying. But clicking on the "Stop autoplay videos" result brought me to a page where I saw a link that said "Customize browsing settings per website," which revealed how to change the autoplay settings for specific websites.
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