Still, to buy AppleCare+ after the fact you generally have to run a diagnostic test on the device in question, so Apple knows it’s in good working order. And no matter when you buy your AppleCare+ plan, the coverage starts from the day you bought your device. So you don’t get an “extra” two months of coverage if you wait two months to buy the plan.
Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV, iPad, iPhone, iPod, or Mac computers; Apple operating systems such as iOS, OS X, or OS X Server (GUI only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iLife, iTunes, or iWork; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.
I normally never write reviews but was so impressed with Shiva that I just had to post a comment. He not only immediately identified the reason my computer crashed but also quickly cleared up additional, long-standing issues I'd been having. In just a couple of days I had my computer back with its new hard drive up & running & all the data loaded back on. I'm a happy woman!
In addition to onsite hardware coverage, you can repair up to 2 percent of your covered Mac computers, or up to 5 percent of your covered iPad or iPhone devices, for any reason. So if an employee accidentally damages a device, AppleCare for Enterprise can cover that, too. In most cases, Apple can repair or replace the device within one business day.
The issues that are made reference to above are convoluted to determine. What’s more, in the event that you are not an educated individual, it turns out to be extremely difficult for you to settle these issues. In this way, we prescribe you to get in touch with us for MacBook Air Technical Support. We offer our administrations at odd hours of the day so you can interface with us whenever. We analyze the issue from the root and give a precise answer for take out waiting issues with your gadget.
Apparently Apple owns this blog page because is certainly doesn't portray the truth about Apple customer service. I bought my first and last apple product a year ago an IPad Air 2. I had a variety of issues with shutting down instantly, the power cord failed after six months, I was told I had to buy a new printer if I wanted to print using the IPad. Customer service was useless each time I called which was many. I believe Apple deletes most negative reviews from the web and portrays a false perception that Ipads are prefect and loved by everyone. Its total crap!!
To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.
In the current product line, the MacBook Air sits below the performance-range of the MacBook Pro and compared to the MacBook Retina. However, its features reflect different priorities. The Air was originally released as a premium ultraportable positioned above the previous MacBook. Since then, the Air has become Apple's entry-level laptop due to the MacBook's discontinuation in 2011, as well as lowered prices on subsequent iterations.
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My macbook pro took a little tumble. The screen is not cracked, nor are there vertical lines, blobs, or anything like that. There was a bright blue line just at the bottom of the screen, but it flickered back into place. However, there are veeeeery very light horizontal lines that run through the entire screen now. It's truely hardly noticable unless you're up close to the computer. Honestly, I could live with it, but my screen was so clear before, I'd love to get it back to that quality. I know it's very expensive to replace the screen, but maybe there is something else that can be done or another service I can request before I have to drop that kind of cash? Help?
At the launch of the MacBook Air in January 2008, Apple claimed it to be the thinnest laptop in the world. While this was true of laptops on sale at the time, the 2003 Sharp Actius MM10 Muramasas was thinner at some points than the Macbook Air, being 0.54 inches (14 mm) thick at its minimum. It, like the MacBook Air, was a tapered design, with a maximum height of 0.78 inches (19.8 mm) —slightly thicker than the MacBook Air — shown above as 0.76 inches (19.3 mm). The Sony Vaio X505, released in 2004, had a minimum thickness of 0.38 inches (10 mm) and a maximum of 0.8 inches (20.3 mm).
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.