In addition to onsite hardware coverage, you can repair up to 2 percent of your covered Mac computers, or up to 5 percent of your covered iPad or iPhone devices, for any reason. So if an employee accidentally damages a device, AppleCare for Enterprise can cover that, too. In most cases, Apple can repair or replace the device within one business day.
On June 10, 2013, Apple released another update in the same form factor as the 2012 model during the company's Worldwide Developer Conference (WWDC). The 11" and 13" models have a minimum standard 4 GB RAM, with a maximum configuration of 8 GB. Both models are powered by the Haswell ULT 1.3 GHz dual-core Intel Core i5 processors, with Turbo Boost up to 2.6 GHz, while a 1.7 GHz Dual-Core i7, with Turbo Boost up to 3.3 GHz, option is also available. Each model's storage standard is 128 GB SSD, upgradeable to 256 GB and 512 GB SSD. Due to Haswell CPUs, battery life has considerably improved from the previous generation, and the mid-2013 models are capable of 9 hours on the 11" model and 12 hours on the 13" model; a team of reviewers exceeded expected battery life ratings during their test.[39]
Awesome, responsive service.  Could not be happier with how timely, knowledgeable and friendly Shiva was.  He showed up when promised, kept me appraised of what he was doing, and worked very efficiently.  We had our new system up and running in no time - including a large transfer of data from an old system.  I would recommend Shiva and this company without hesitation.
Nov 5 Camera Control with Mac Trackpad On my old MacBook Air that I just retired because it can't do Metal, I could swivel the camera viewpoint around by scrolling three fingers on the trackpad. So I could "fly" around and view my toon from all sides, look up to the sky or behind me. Using 2 fingers controlled zoom (in and out). On my brand new MacBook Pro, the 2-finger thing still works to zoom in and out, but I can't seem to find whatever setting will let me swivel around to take in the whole landscape. Note that if I PRESS with 2 fingers, I can AIM my character. This works somewhat as long as they aren't flying or in motion. On a flight path it doesn't hurt anything. But I can't swing around to see them from the front as they turn to wherever I point. How do I get my 3-finger scroll back so I can view the wide world in 360 degrees?Drozil1 Nov 5
The first SLRs had clip-on external light meters, and those meters eventually became standard components. Unfortunately with interchangeable lens cameras, the meter’s coverage only matched the standard lens and perhaps a 35mm wide-angle lens. It wasn’t through-the-lens (TTL) metering, but at least it eliminated the need to carry a separate light meter. The Topcon RE […]
The external hard drive ended up being much more complicated, having to be completely dismantled for mechanical malfunction, and when that didn't solve it, Shiva did a time-consuming deep dive to rescue thousands and thousands of photos that would've otherwise been gone forever. Most amazing, after nearly 2 weeks of work on it, it still didn't cost me an arm and a leg. Very, very generous and thoughtful.

To test Apple's live-chat support, I submitted a question about modifying Siri's voice. I received a wait-time estimate of 5 minutes, and after 7 minutes, I was speaking with a rep named Zann. First, Zann walked me through the steps of checking my system version and confirming my device, and then gave me the correct set of steps to find Siri's preferences.
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