Apple's phone-based tech support provided accurate answers in a speedy process, though I encountered an odd bug during my testing. Apple's phone support number (1-800-275-2273) isn't highly visible on the company's site, so most people will find themselves navigating to http://support.apple.com, and then clicking through a short series of prompts and filling in contact information to arrange a phone call.
Our tech experts are highly skilled at resolving any kind of issues to make sure your Mac operates at full capacity and all the vulnerabilities are closed to mitigate the risk of being hacked or any kind of virus, spyware or malware attacks. Our tech have been technically trained, certified, and their perks and performance are totally based on what they deliver to you. All support agents are required to obtain required certification prior to commencing support.
The Microsoft Surface Pro has a similar size and price to the 11" MacBook Air; Apple CEO Tim Cook has criticized the Surface Pro and other Ultrabook hybrids running the touch-based Windows 8, that attempt to combine laptop and tablet functionality in one device, saying that such devices were confusing like trying to "combine a fridge and a toaster".
Much like Apple handles support calls over the phone, soon only customers within their warranty period will be able to access online chat support through getsupport.apple.com for free. For others, Apple will charge what it refers to as a “pay per incident” fee or require the purchase of an extended warranty through AppleCare. Previously all online support chat features were available for free to users worldwide. Some users might have noticed back in August when Apple revamped its support sites that it started listing a $19.99 per incident fee for chat support. However, up until now AppleCare hasn’t actually been charging users to access the feature.