* Trade-in values will vary based on the condition, year, and configuration of your trade-in device. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Store Gift Card. Not all devices are eligible for credit. More details are available from Apple’s Mac trade‑in partner and Apple’s iPhone, iPad, and Apple Watch trade‑in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. Payments are based on the received device matching the description you provided when your estimate was made. Apple reserves the right to refuse or limit the quantity of any device for any reason. In the Apple Store: Offer only available on presentation of a valid, government-issued photo ID (local law may require saving this information). Value of your current device may be applied toward purchase of a new Apple device. Offer may not be available in all stores. Some stores may have additional requirements.
Part number (Order number) MC504LL/A, MC505LL/A, MC506LL/A, MC503LL/A MC968LL/A, MC969LL/A, MC965LL/A, MC966LL/A MD223LL/A, MD224LL/A, MD231LL/A, MD232LL/A MD711LL/A, MD712LL/A, MD760LL/A, MD761LL/A MD711LL/B, MD712LL/B, MD760LL/B, MD761LL/B MJVM2LL/A, MJVP2LL/A, MJVE2LL/A, MJVG2LL/A, MMGF2LL/A (2016, 8 GB, 128 GB SSD), MMGG2LL/A (2016, 8 GB, 256 GB SSD) MQD32LL/A (128 GB SSD), MQD42LL/A (256 GB SSD)
Apple incorporated several features in the design of the MacBook Air, such as the reduction of lead to make it more environmentally friendly. The MacBook Air contains no BFRs and PVC wiring, meets Energy Star 5.0 requirements, has a recyclable enclosure, and is rated EPEAT Gold. Its display is made from arsenic-free glass, and contains no mercury.[7][42] To reduce the computer's size and weight, several features were sacrificed. It was Apple's first notebook since the PowerBook 2400c without a built-in removable media drive.[43] It also omits a FireWire port, Ethernet port, line-in, media card slots (except the 13" 2010 through 2015 models, which have an SD card slot), and a Kensington Security Slot.[44]
Following its introduction, the MacBook Air was greeted with a mixed reception. The portability of the MacBook Air was praised in reviews, but the compromise in features was criticized.[17][18][19] The full-sized keyboard, weight, thinness, and Multi-Touch trackpad were appreciated in reviews, while the limited configuration options and ports, slow speed (in non-SSD models), non-user-replaceable battery, small hard drive, and price were criticized.[17][18] The flip-down hatch on the side of the original MacBook Air is a tight fit for some headphone plugs and USB devices, requiring users to purchase an extension cable. Apple removed the flip-down hatch on the late 2010 model in favor of open connection ports, as is the case with most other laptops.[20][21]
The only time Apple Support didn't have the answer at the ready was when I called to ask about autoplaying video. The call was set up at 9:28 a.m., and I was on the line immediately with Tonya in Idaho. After we joked over our equally poor weather, she attempted to connect to my system remotely but could not do so (likely because of our office firewall).
On June 10, 2013, Apple released another update in the same form factor as the 2012 model during the company's Worldwide Developer Conference (WWDC). The 11" and 13" models have a minimum standard 4 GB RAM, with a maximum configuration of 8 GB. Both models are powered by the Haswell ULT 1.3 GHz dual-core Intel Core i5 processors, with Turbo Boost up to 2.6 GHz, while a 1.7 GHz Dual-Core i7, with Turbo Boost up to 3.3 GHz, option is also available. Each model's storage standard is 128 GB SSD, upgradeable to 256 GB and 512 GB SSD. Due to Haswell CPUs, battery life has considerably improved from the previous generation, and the mid-2013 models are capable of 9 hours on the 11" model and 12 hours on the 13" model; a team of reviewers exceeded expected battery life ratings during their test.[39]
I have been experiencing terrible customer service waiting over 45 plus minutes on hold for assistance on the top of apple taking money from my credit card on file without any purchase being made. While Apple make nice products their customer service assistant is one of the worse I have ever deal with in my life and makes me change my mind about their products. They need serious improvement on their customer service assistances when customers call their number. Terrible experience and very frustrating.

Come visit our two show rooms, located in Schaumburg, Illinois, and Milwaukee, Wisconsin. Call ahead or feel free to drop by and see our inventory of approximately $500,000 in spare parts. We also inventory a large number of machines, always powered-up and ready-to-go for training, demonstrations, feasibility tests, and whatever else your need may be. We would love to show you around. 


Connectivity 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone 802.11ac Wi-fi, Bluetooth 4.0, Thunderbolt 2.0, (x2) USB 2.0, SDXC, Dual Mics, 3.5mm Headphone

We don't know why the support.apple.com site glitched out on multiple occasions, but we were happy to see the issue disappear by our third call. If Apple wants an even better score next year, we'd suggest its agents find footing on Facebook, and make sure its employees know all the ins and outs of its latest features so that callers aren't put on hold while techs investigate.


Whether deploying iPhone in your enterprise or supporting Mac computers in your organization, AppleCare Help Desk Support provides the backup expertise your frontline technology staff requires. This plan provides priority access to Apple’s senior technical support staff by telephone 12 hours a day, 7 days a week,1 allowing you to manage resources more efficiently, improve response time, and reduce training costs. The plan provides one year of coverage to two technical contacts designated by your organization.

It is this dedication to individualized excellence that has made Mac-Tech a valuable strategic partner to companies and clients on both a national and international level. By combining industry knowledge, offering an established process (that can accommodate changes in the market), and providing systems and technical support and implementation, Mac-Tech always works hard for you and your business.

5d iMac 3D accelerator card not supported Please Help...I'm on a friends MAC comp. iMac 27in mid2011 3.4 GHz Core i7 Graphics: AMD Radeon HD 6970M 2048 macOS Sierra Version 10.12.6 " Your 3D accelerator card is not supported by World of Warcraft. For more information please see " https://us.battle.net/support/en/article/world-of-warcraft-system-requirements Please HELP me resolve this asap so I play. Thanks, VozixVozix1 5d
Apple incorporated several features in the design of the MacBook Air, such as the reduction of lead to make it more environmentally friendly. The MacBook Air contains no BFRs and PVC wiring, meets Energy Star 5.0 requirements, has a recyclable enclosure, and is rated EPEAT Gold. Its display is made from arsenic-free glass, and contains no mercury.[7][42] To reduce the computer's size and weight, several features were sacrificed. It was Apple's first notebook since the PowerBook 2400c without a built-in removable media drive.[43] It also omits a FireWire port, Ethernet port, line-in, media card slots (except the 13" 2010 through 2015 models, which have an SD card slot), and a Kensington Security Slot.[44]

Nov 1 External GPU case for new versions of MBP Good evening US folks from Russia, with love! I run wow on the latest version of MBP available, yet I have to admit that I'm not any happy with a framerate while doing even 20man raids (30-man raids are a total disaster). I don't really want to buy a PC and prefer to stay with Apple stack, since WoW is the only game I play nowadays, so I want to do something about it. According to iStat Menus logs, my CPU usage of my i7-3820hq is never getting above 60% when I'm raiding, so the bottleneck should be my GPU (Radeon Pro 560). I do agree that running game on retina display is a bit too much for this adapter which could be barely considered as a gaming card, but also I'm happy with how smooth the picture is and don't really want to lower my resolution. So I decided to go with GPU case idea, and now I'm really lost, since it looks like there's no standard and many companies sell a lot of devices, some are compatible with Apple devices, and some aren't. So I have a two questions: 1) Will GTX1060-level GPU will be enough for smooth ~60+ FPS in raids (medium settins, projected textures on, shadows off) on 15-inch MBP display (2880 x 1800 resolution)? Or should I get 1070 instead? 2) What about built-in display support? I don't really want to keep another monitor around the house, so I'm not ready to consider options with no built-in display support, unless there's none of them. 3) Am I right that nVidia driver support on macOS is a bit 'hackey' and unofficial right now, and it's better for me to buy Radeon instead? 4) Most important, is there anyone on this forum who uses new (2016+) version of MBP with external GPU case and could just tell me which device to buy? This is the most interesting thing for me, since on web, I found a few videos of eGPU being used with 2013 version of MBP, but I never saw 2016 one. So anyway, looking for any option which is below $700-800 total (assuming I should buy both eGPU case + graphic card), hoping that there is any viable solution for me instead of buying PC which I don't really need for anything but raiding.Belthaar12 Nov 1
Oct 31 Spec help Hi, The specs on the system requirements page confuse me, because they don't match up to anything on the Apple website. If I bought a basic 27' iMac today, would it be good enough to run the game, or just be bare minimum? Do I need the full boat i7 processor $2500 iMac? Is that even good enough? I have considered PC, but I don't like them. I have always had Macs, always been happy with them. And from what I can tell a PC with required gear will cost as much as a Mac anyway.Sixenn5 Oct 31
Don't rely on it being preserved. Many repairs require Apple to replace or reformat the hard disk, which will result in the loss of your data. Please make sure you back up your data on a regular basis to minimize your data loss. Apple and its AASPs are not responsible for any damage to or loss of any applications, data, or other information stored on your MacBook Air while performing service.
You can likewise associate with our specialists for other extra arrangements. We attempt to give the most valuable arrangements that will settle the issue without harming your pockets. Pick up the pace and contact us by dialing our MacBook Air specialized help telephone number. Our specialists are constantly anxious to provide food you at the critical moment.

The first time you install Malwarebytes, you’re given a free 14-day trial of the premium edition, which includes preventative tools like real-time scanning and specific protection from ransomware. After two weeks, it automatically reverts to the basic free version that will detect and clean up malware infections only when you run a scan. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.

Disclaimer:  IGuruServices.com is an independent remote technical support provider for Epson Printers, Apple, Microsoft and other third party manufacturer’s Products. All trademarks and copyrights on this website are property of their respective owners. We have no affiliation with any of these third-party companies unless such relationships are expressly specified. For permitted use and any warranties associated with the hardware, software and peripherals, please contact the relevant third party manufacturer/seller.
Awesome, responsive service.  Could not be happier with how timely, knowledgeable and friendly Shiva was.  He showed up when promised, kept me appraised of what he was doing, and worked very efficiently.  We had our new system up and running in no time - including a large transfer of data from an old system.  I would recommend Shiva and this company without hesitation.

Pros Tech Support aims to fill in the gaps in support that Apple doesn’t cover. Out of warranty support? We’ll take care of you. Need help with a 3rd party product? Give us a try. Want someone to remotely connect to your computer and fix the problem for you, instead of having to spend forever on the phone doing it yourself? You’ve found the right place.
Furthermore, to prove our dedication to excellent customer service, we promise a 24-Hour Guaranteed Response for any and all of your service needs, backed by a highly-skilled Technical Service Department. No automatic responses. We understand that our customers aren't all the same.  So, whether you need to follow up on an order, have a technical question answered, or if your sales representative is unavailable and you need answers fast, our team is ready to provide a more personalized service to meet your specific needs. 
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.

Jan 18 Upcoming API / Hardware Support Changes Hi Friends, We have seen quite a few threads with people upset and confused about the new warnings in the Blizzard app. Warnings that tell you that your system will be unsupported soon. While this is true in some cases, I would like to provide some resources and advice on how to see if you will still be able to play. Here is a list of requirements and resources to help you find out the state of your computer. OS requirements:   Mac - Users computers will need to support the Metal API. A list of Mac computers that can support Metal . Users should also be on a supported macOS. macOS 10.12.X macOS 10.13.x *macOS 10.14.x *(macOS may not be released by the time these changes go live )*   Windows - Users will need to be on the following OS builds, with the 64 bit version installed, and able to support DirectX11. Windows 7 Sp1 Windows 8.1 Windows 10 How to check if you are on a 64 bit OS. 1. Hit Windows key 2. Type “my computer” 3. Right click this PC or the name you gave it 4. Select Properties 5. Look at System type ( You will want 64 bit Operating system listed here ) How to see if your Video card supports DirectX 11. This list is not up to date but if you have a card that is newer than the ones listed, it is likely okay. You can check on the manufacture's website to be sure.   Additional information - We have seen cases where having the in game settings changed to DirectX 9 or WoW set to launch in 32 bit mode will cause these errors. To check if World of Warcraft in 32-bit mode from the Blizzard App 1) Open the Blizzard App 2) Select World of Warcraft 3) Click Options 4) Select Game Settings on the left 5) Uncheck Launch 32-bit client (Instead of 64-bit) 6) Click Done How to disable DirectX 9 if you can. 1) Click Red Question mark in game 2) Go to system 3) Go to Advanced 4) Click Drop down by Graphics API 5) Select DirectX 11 6) Restart the game I hope this information helps my friends and hope you have a wonderful time in World of Warcraft. /NathardrickNathardrick0 Jan 18
The only time Apple Support didn't have the answer at the ready was when I called to ask about autoplaying video. The call was set up at 9:28 a.m., and I was on the line immediately with Tonya in Idaho. After we joked over our equally poor weather, she attempted to connect to my system remotely but could not do so (likely because of our office firewall).
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