Visit our MacBook Air Support page for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis. Alternatively, you can contact Apple. A technical support agent can help you diagnose the issue.   Note:  Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
To gain optical drive features, users could either purchase an external USB SuperDrive or other brand, or the bundled Remote Disc software, only for browsing or software installation to access the drive of another computer wirelessly[45] that has the program installed.[46][47] It can also be used to reinstall the system software from the included installation DVD. Remote Disc supports NetBooting, so the Air can boot from its installation DVD in another computer's drive, which requires Remote Install Mac OS X to be running on that computer. The software does not allow playback or information of DVDs, CDs or installing Windows.[45] For these features, an external USB drive is required.[45] More recent versions of OS X replaced the installation DVD with a USB flash drive containing the software, eliminating remote installation.

Unfortunately, on my first day of testing, I ran into a bug that nearly prevented me from arranging calls. At first, it just seemed like a mistake; on the page where you enter your name, email address and phone number, the last field didn't have the words "phone number," though all the others were properly labeled. Ignoring this, I filled in my information. But then, I got an error reading, "We're unable to schedule your call. Please try again or choose a different solution."

You also get up to two incidents of accidental damage coverage for a relatively low service fee. If you’ve only damaged the screen, a screen replacement is only $29. But if the iPhone has other damage, the fee is $99. iPhones are eligible for the Express Replacement Service, letting you request a replacement device in the mail before you send your original damaged device in for repair.


Nov 1 External GPU case for new versions of MBP Good evening US folks from Russia, with love! I run wow on the latest version of MBP available, yet I have to admit that I'm not any happy with a framerate while doing even 20man raids (30-man raids are a total disaster). I don't really want to buy a PC and prefer to stay with Apple stack, since WoW is the only game I play nowadays, so I want to do something about it. According to iStat Menus logs, my CPU usage of my i7-3820hq is never getting above 60% when I'm raiding, so the bottleneck should be my GPU (Radeon Pro 560). I do agree that running game on retina display is a bit too much for this adapter which could be barely considered as a gaming card, but also I'm happy with how smooth the picture is and don't really want to lower my resolution. So I decided to go with GPU case idea, and now I'm really lost, since it looks like there's no standard and many companies sell a lot of devices, some are compatible with Apple devices, and some aren't. So I have a two questions: 1) Will GTX1060-level GPU will be enough for smooth ~60+ FPS in raids (medium settins, projected textures on, shadows off) on 15-inch MBP display (2880 x 1800 resolution)? Or should I get 1070 instead? 2) What about built-in display support? I don't really want to keep another monitor around the house, so I'm not ready to consider options with no built-in display support, unless there's none of them. 3) Am I right that nVidia driver support on macOS is a bit 'hackey' and unofficial right now, and it's better for me to buy Radeon instead? 4) Most important, is there anyone on this forum who uses new (2016+) version of MBP with external GPU case and could just tell me which device to buy? This is the most interesting thing for me, since on web, I found a few videos of eGPU being used with 2013 version of MBP, but I never saw 2016 one. So anyway, looking for any option which is below $700-800 total (assuming I should buy both eGPU case + graphic card), hoping that there is any viable solution for me instead of buying PC which I don't really need for anything but raiding.Belthaar12 Nov 1
For my second call, I asked about Siri. I opted for waiting music of my choice at 3:03 p.m. and was on the phone with John in New Mexico at 3:05. John, a friendly and to-the-point representative, pulled up the relevant article and walked me through the steps by 3:07 p.m.. He even emailed me a link to the related support page so I could have those steps handy in the future.
Jul 27 8.0 - Common Technical Issues Hey folks! With the prepatch arriving on the 17th, we wanted to provide some resources for you to help with common patch time technical issues. You may run into a few things which may prevent you from getting in game and enjoying the new content. This patch also includes a large increase to our system requirements, as we implemented several game engine changes to take better advantage of newer technologies. Before getting into specific issues, please ensure that: 1. Your computer meets the new System Requirements 2. Your drivers and operating system are fully up to date. 3. The game has completely finished updating to the most recent patch. In the links below, we cover the most common causes of technical issues around patch time. 1. Unable to Install or Patch World of Warcraft 2. Incompatible/Red Realms after Logging Into the Game 3. World of Warcraft Lockups and Crash Errors 4. Unable to interact with quest objects or NPCs. 5. World of Warcraft Performance IssuesDrakuloth1 Jul 27

My laptop was so slow, it would have improved my life more being used as a door stop. I didn't want to give up on her though and buy a new one. I wanted to avoid the hell that is the Apple store and Marin Mac Tech was the first to appear in a search; it was one of those times when the universe aligns perfectly. I feel so lucky to have had Shiva work on my 2011 Macbook Pro! It's becoming increasingly rare to find someone passionate about the professional service they provide, this is not the case with Shiva, his thorough knowledge and passion for craft assured me that my computer was in very capable hands. After a hard drive replacement and service, my computer is running better and faster than ever! I am so happy. Thank you .Thank you. thank you. I will be referring my clients and everyone I know to Shiva and Marin Mac Tech.

Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down. We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationship with each and every one.
Nov 12 Launcher continually updating Hey all, Since last patch - my launcher has been continually wanting to update the game client. Updates fine, client plays fine. As soon as I exit, the 'PLAY' button switches to 'UPDATE'. Rinse, lather, repeat. I've reset all UI options I've scanned the game files I've rebooted It's really an annoyance at this stage, as it doesn't actually affect game play, other than causing a 45-60 delay in launching, since it has to download patch data, manifests, etc to determine that hey, it's already patched. More than anything, I just wanted to get some visibility to the problem, and if anyone has a workaround/fix I'm all ears.Pyanfir4 Nov 12

My answer for reversing Safari's new rule for blocking autoplaying came to me in a slightly roundabout way. After searching for "videos in safari aren't autoplaying," I only got results about disabling videos from autoplaying. But clicking on the "Stop autoplay videos" result brought me to a page where I saw a link that said "Customize browsing settings per website," which revealed how to change the autoplay settings for specific websites.

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