Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Included with each enrollment are two Technical Support Incidents, which will expire at the end of your membership year. You will receive two new TSIs when you renew your membership. Additional TSIs are available for purchase in either a 2-pack for $99 USD or 5-Pack for $249 USD in the Code-level Support section in your account. TSIs purchased separately expire one year from the date of activation.
* Trade-in values will vary based on the condition, year, and configuration of your trade-in device. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Store Gift Card. Not all devices are eligible for credit. More details are available from Apple’s Mac trade‑in partner and Apple’s iPhone, iPad, and Apple Watch trade‑in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. Payments are based on the received device matching the description you provided when your estimate was made. Apple reserves the right to refuse or limit the quantity of any device for any reason. In the Apple Store: Offer only available on presentation of a valid, government-issued photo ID (local law may require saving this information). Value of your current device may be applied toward purchase of a new Apple device. Offer may not be available in all stores. Some stores may have additional requirements.
The only time Apple Support didn't have the answer at the ready was when I called to ask about autoplaying video. The call was set up at 9:28 a.m., and I was on the line immediately with Tonya in Idaho. After we joked over our equally poor weather, she attempted to connect to my system remotely but could not do so (likely because of our office firewall).
The 2010 models include two speakers for stereo sound while earlier versions have one speaker located under the keyboard. The 2011 model replaces DisplayPort with a Thunderbolt 1 port, and also has a 1280×720 FaceTime HD Camera, replacing the previous 640×480 iSight camera. The 2012 model replaces USB 2 with USB 3, and uses the MagSafe 2 instead of the MagSafe connector for charging. The 2015 model updated the Thunderbolt port to Thunderbolt 2.
“Prior to the laser we fabricated all our components on the turret press or on manual machines. The operations required hours of cleanup. Punch-formed parts and louvers are reserved for our existing turret punches but the laser has taken on 90 percent of the workload with minimal cleanup. We’ve been able to reclaim that time and move our manpower from the hand labor it took to make and clean parts to assembly work instead. As a result we’ve increased output, stepped up assembly time and cut fabrication time by weeks for some components.”
The 2010 models include two speakers for stereo sound while earlier versions have one speaker located under the keyboard. The 2011 model replaces DisplayPort with a Thunderbolt 1 port, and also has a 1280×720 FaceTime HD Camera, replacing the previous 640×480 iSight camera. The 2012 model replaces USB 2 with USB 3, and uses the MagSafe 2 instead of the MagSafe connector for charging. The 2015 model updated the Thunderbolt port to Thunderbolt 2.
Nov 2 New MacBook Pros Announced at October Even Will be upgradeable to Vega 16 and 20 GPUs https://www.google.com/amp/s/arstechnica.com/gadgets/2018/10/apple-to-offer-macbook-pros-with-amd-vega-graphics-starting-in-november/%3famp=1 Was wondering how that would translate to playing WOW - how much would one be able to push the graphics at native resolution with those cards and get smooth FPS? Thanks!Dileo8 Nov 2

Apple is the king of consumer laptop tech support, and the company added to its repertoire in the past year. In addition to answering questions via social media, live online chats, its support app and phone calls, the company began posting tutorials to a YouTube channel in November 2017. These options flank the company's existing Genius Bar, which still stands out as one of the few ways users can get in-person support directly from a laptop-maker.
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