Visit our MacBook Air Support page for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis. Alternatively, you can contact Apple. A technical support agent can help you diagnose the issue.   Note:  Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
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Nov 13 Mojave, Cannot Launch WoW Every time I launch WoW it crashes. I'm running Mojave 10.14. Here's the Error Log: -------------------------------------------------------------------------------- Crashed Thread -------------------------------------------------------------------------------- Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.Assertion> -------------------------------------------------------------------------------- Assertion -------------------------------------------------------------------------------- Exception Raised! App: /Applications/World of Warcraft/World of Warcraft.app Error Code: 0x85100086 Exception: (unknown) Description: Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied -------------------------------------------------------------------------------- Registers -------------------------------------------------------------------------------- rax : 0x000000000100001f rbx : 0x0000000000000003 rcx : 0x00000000efbfd3a8 rdx : 0x0000000000000028 rdi : 0x00000000efbfd418 rbp : 0x00000000efbfd400 rsp : 0x00000000efbfd3a8 r8 : 0x0000000000000607 r9 : 0x0000000000000000 r10 : 0x00000000000009c8 r11 : 0x0000000000000206 r12 : 0x0000000000000003 r13 : 0x00000000000009c8 r14 : 0x00000000efbfd418 r15 : 0x0000000000000028 rip : 0x000000007da9ec2a rflags : 0x0000000000000206 cs : 0x0000000000000007 fs : 0x0000000000000000 gs : 0x0000000000000000 mxcsr : 0x0000000000001fa1 mxcsrmask : 0x000000000000ffff xmm0 : 0xffffff00 0xffffffff 0xffffffff 0xffffffff xmm1 : 0x00000000 0x00000000 0x000009c8 0x00000000 xmm2 : 0x00000206 0x00000000 0x00000003 0x00000000 xmm3 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm4 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm5 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm6 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm7 : 0x00000206 0x00000000 0x00000007 0x00000000 xmm8 : 0x00000000 0x00000000 0x00000000 0x00000000 xmm9 : 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 xmm10 : 0x00ff00e1 0x00ff00e1 0x00ff00e1 0x00ff00e1 xmm11 : 0x00e100e1 0x00e100e1 0x00e100e1 0x00e100e1 xmm12 : 0x00020002 0x00020002 0x00020002 0x00020002 xmm13 : 0x789abcdf 0x3fb23456 0x789abcdf 0x3fb23456 xmm14 : 0x20000000 0x401239aa 0x00000000 0x00000000 xmm15 : 0x20000000 0x401239aa 0x20000000 0x3ff500ee ================================================================================ Exception Crash .Mac Team ERROR #134 (0x85100086) Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied (unknown) <:Inspector.Summary> 8.0.1.28153 Retail 10 28153 8.0.1 World of WarCraft Client Type: WoW World of Warcraft.app Executable UUID: 0A860711-1A51-3FB7-9754-0399BC821F31 X64 All Mac User: zenasprime Computer: Jade Virtual Memory: 0.00 MB Free Disk Space: 89469.06 GB Exe Built: Oct 16 2018 18:54:40 Init: 000003FF 00000000 App Up Time: 0 days, 0 hours, 0 minutes, 3 seconds System Up Time: 0 days, 6 hours, 29 minutes, 26 seconds mach_absolute_time Current Frame: 0 Current Time: 0 Current Tick: 0 0 0 Addon resource usage (not including lua memory): 0 Number of thread pool threads (Total/HighPriority): 0/0 launchd enUS enUS Session Time(hh:mm:ss): 00:00:00 00:00:00 - 00:14:59 Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 Total Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 No No 0 0 Yes 0 No CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0 No Number of successful WoWConnections: 0 Battle Tag: n/a Last Known Player: 0000000000000000, (0, 0, 0, 0) Selected Player: 0000000000000000 CVar Settings: US enUS enUS wow_enus 0 19 MTL 1 0 1840x1035 5 5 6000.000000 1400.000000 50.000000 70.000000 2.000000 1.000000 0.000000 1.000000 1.000000 64.000000 160.000000 1.000000 1024.000000 0.000000 2.000000 1.000000 4.000000 400.000000 350.000000 0.000000 0.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 6000.000000 2.000000 2.000000 1.000000 64.000000 160.000000 2.000000 400.000000 350.000000 0.000000 0.000000 4.000000 1.000000 1024.000000 0.000000 0.000000 1.000000 1.000000 50.000000 70.000000 1.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 0.000000 0.000000 1.000000 1.000000 3.000000 5.000000 5 5 5 3.000000 3.000000 3.000000 3.000000 5.000000 2.000000 5 5 3.000000 3.000000 2.000000 3.000000 3.000000 3.000000 3.000000 2.000000 zenasprime@mac.com !ZENASPRIME|ALICIAMAY|DATADRIFT| 8 6 0 80000 0.80000001192093 7 0.40000000596046 0.60000002384186 105 1541856952543 23 24 20.000000 20.000000 36159 1 36484 1 11525 0 73503 1 30 1 1 1 2 -1 1 1 1 1 1 1 1 1 1 1 0 0 System Default 1.000000 1.000000 8.000000 20.000000 1400.000000 8.000000 20.000000 1.000000 2.000000 3.000000 2.000000 3.000000 3.000000 2.000000 0 30 30 1 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:2 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:1 2 0 ---------------------------------------- Installation settings: ---------------------------------------- UID: wow_enus Expansion Level: 7 PTR: 0 Beta: 0 ProductCode: 'wow' ---------------------------------------- GxInfo ---------------------------------------- No GX Device Created 0 No ---------------------------------------- Streaming diagnostics (Errors): ---------------------------------------- [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED ---------------------------------------- Streaming Errors Count: 0 No ---------------------------------------- Streaming diagnostics (Info): ---------------------------------------- [20181112T20:51:25] {659604} INF: NGDP initialization - (archive: true, cache: true, Async: true) [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659667} INF: adding network address 8.252.30.254:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.104:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.120:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.107:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.1:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.6:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.4:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.2:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: NameResolutionComplete numServers 2 numHosts 13 [20181112T20:51:25] {659604} INF: initializing LRU status [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_CDN_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_BUILD_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_PATCH_CONFIG ---------------------------------------- ----------------------------------------- DBG-DATA< > ---------------------------------------- -------------------------------------------------------------------------------- Threads -------------------------------------------------------------------------------- Thread 0x00000D03 [Stack Base: 0x0000000003546000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00001707 [Stack Base: 0x00000000035c9000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00002003 "Exception Handler" [Stack Base: 0x0000000003dcc000 Used Space: 520/8388608 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DB1 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197073 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00001F03 "Async Signal Handler" [Stack Base: 0x0000000003e4f000 Used Space: 440/524288 bytes] 0 0x00007FFF7DAA2876 "libsystem_kernel.dylib" __semwait_signal + 10 1 0x00007FFF7DA2D692 "libsystem_c.dylib" sleep + 41 2 0x00007FFF7DA2D6BE "libsystem_c.dylib" sleep + 85 3 0x00000001019E14BA "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13198874 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00002A03 "Fatal Exception Handler" [Stack Base: 0x0000000003ed2000 Used Space: 504/524288 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DF4 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197140 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00003A07 [Stack Base: 0x0000000003f55000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00004507 [Stack Base: 0x0000000003fd8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00009F07 "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000042da000 Used Space: 904/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D44A23 "com.blizzard.worldofwarcraft" 2 0x0000000101546F7E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8372446 3 0x0000000101546C15 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371573 4 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000650B "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000045dc000 Used Space: 1256/2097152 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000101546C2E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371598 2 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000660F [Stack Base: 0x00000000046df000 Used Space: 504/1048576 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x000000010003AFF8 "com.blizzard.worldofwarcraft" 2 0x0000000100071729 "com.blizzard.worldofwarcraft" 3 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00006703 [Stack Base: 0x00000000047e2000 Used Space: 4488/1048576 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000100075F2E "com.blizzard.worldofwarcraft" 2 0x00000001000730FC "com.blizzard.worldofwarcraft" 3 0x0000000100D8CD09 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 269929 4 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008903 [Stack Base: 0x0000000004865000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00008803 [Stack Base: 0x00000000048e8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007803 [Stack Base: 0x000000000496b000 Used Space: 1256/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007B07 [Stack Base: 0x0000000000000003 Used Space: 3/3 bytes] 0 0x0000000000000000 Thread 0x00008713 [Stack Base: 0x0000000004cf0000 Used Space: 936/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 0x0000000100C98886 "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008603 [Stack Base: 0x0000000004ff2000 Used Space: 912/2097152 bytes] 0 0x0000000100D46EA4 "com.blizzard.worldofwarcraft" 1 0x000000010007F099 "com.blizzard.worldofwarcraft" 2 0x0000000100C9946C "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00007903 [Stack Base: 0x00000000052f4000 Used Space: 968/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 0x0000000100C97FF7 "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 -------------------------------------------------------------------------------- Modules -------------------------------------------------------------------------------- 0x0000000100000000 - 0x0000000101BC8FFF "com.blizzard.worldofwarcraft" (8.0.1) <0A860711-1A51-3FB7-9754-0399BC821F31> "/Applications/World of Warcraft/World of Warcraft.app/Contents/MacOS/World of Warcraft" 0x00007FFF457C1000 - 0x00007FFF4590CFFF "com.apple.AMDMTLBronzeDriver" (2.0.36) <39929A89-44C7-3534-B6A4-AA31B027414A> "/System/Library/Extensions/AMDMTLBronzeDriver.bundle/Contents/MacOS/AMDMTLBronzeDriver" 0x00007FFF4C56D000 - 0x00007FFF4C75BFFF "com.apple.avfoundation" (2.0) <1EE74E35-F16B-3034-AEA5-723198E519F8> "/System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation" 0x00007FFF4C75C000 - 0x00007FFF4C82AFFF "com.apple.audio.AVFAudio" (1.0) <727A6D92-D1F2-3179-80D3-51F1481F5A87> "/System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio" 0x00007FFF4C938000 - 0x00007FFF4C938FFF "com.apple.Accelerate" (1.11) <5E944326-17FE-334C-B5C4-D67841B3A37E> "/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate" 0x00007FFF4C939000 - 0x00007FFF4C94FFFF "libCGInterfaces.dylib" (506.19.0) "/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib" 0x00007FFF4C950000 - 0x00007FFF4D244FFF "com.apple.vImage" (8.1) "/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage" 0x00007FFF4D245000 - 0x00007FFF4D3F0FFF "libBLAS.dylib" (1.0.0) 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(779.15.23) <6A38FCDA-17CE-30C3-AB66-A714CF645384> "/usr/lib/libmecab.1.0.0.dylib" 0x00007FFF7C08C000 - 0x00007FFF7C2C9FFF "libmecabra.dylib" (779.15.23) <30E102AA-F3D3-3572-A1AE-1F2287DEF696> "/usr/lib/libmecabra.dylib" 0x00007FFF7C4A1000 - 0x00007FFF7C7F9FFF "libnetwork.dylib" (1.0.0) "/usr/lib/libnetwork.dylib" 0x00007FFF7C88A000 - 0x00007FFF7D013FFF "libobjc.A.dylib" (228.0.0) <9D7111F2-BDC7-3572-B987-79309B9AE957> "/usr/lib/libobjc.A.dylib" 0x00007FFF7D026000 - 0x00007FFF7D02AFFF "libpam.2.dylib" (3.0.0) <8C419238-675A-3C41-B8D4-95E391CA630F> "/usr/lib/libpam.2.dylib" 0x00007FFF7D02D000 - 0x00007FFF7D063FFF "libpcap.A.dylib" (1.0.0) <5939AB23-B2A9-3C03-B6C1-4F0E5A21D9FC> "/usr/lib/libpcap.A.dylib" 0x00007FFF7D17D000 - 0x00007FFF7D195FFF "libresolv.9.dylib" (1.0.0) <0FEAEB01-B926-37FA-AB47-99BAC481C10B> "/usr/lib/libresolv.9.dylib" 0x00007FFF7D1E7000 - 0x00007FFF7D1E8FFF "libspindump.dylib" (1.0.0) <0E60D709-0A48-3905-ACD1-9DDE6FD8B476> "/usr/lib/libspindump.dylib" 0x00007FFF7D1E9000 - 0x00007FFF7D3B5FFF "libsqlite3.dylib" (274.20.0) <92515835-B51A-35DA-98E2-07A63353D4B8> "/usr/lib/libsqlite3.dylib" 0x00007FFF7D642000 - 0x00007FFF7D645FFF "libutil.dylib" (1.0.0) <91EE9BF4-FB06-3260-B502-7EFDAD5AF59B> "/usr/lib/libutil.dylib" 0x00007FFF7D646000 - 0x00007FFF7D653FFF "libxar.1.dylib" (1.3.0) <4B4D0206-0B62-3E89-AD07-E7BB9E4DFA68> "/usr/lib/libxar.1.dylib" 0x00007FFF7D658000 - 0x00007FFF7D73BFFF "libxml2.2.dylib" (10.9.0) "/usr/lib/libxml2.2.dylib" 0x00007FFF7D73C000 - 0x00007FFF7D764FFF "libxslt.1.dylib" (3.26.0) "/usr/lib/libxslt.1.dylib" 0x00007FFF7D765000 - 0x00007FFF7D777FFF "libz.1.dylib" (1.2.11) <99A3D725-8388-38B4-B66C-5E9006E6F072> "/usr/lib/libz.1.dylib" 0x00007FFF7D7E8000 - 0x00007FFF7D7ECFFF "libcache.dylib" (81.0.0) "/usr/lib/system/libcache.dylib" 0x00007FFF7D7ED000 - 0x00007FFF7D7F7FFF "libcommonCrypto.dylib" (0.0.0) <78093D4F-91DB-35C8-981A-13375778B2E7> "/usr/lib/system/libcommonCrypto.dylib" 0x00007FFF7D7F8000 - 0x00007FFF7D7FFFFF "libcompiler_rt.dylib" (63.4.0) "/usr/lib/system/libcompiler_rt.dylib" 0x00007FFF7D800000 - 0x00007FFF7D809FFF "libcopyfile.dylib" (1.0.0) <4BCDADBF-79F5-3829-B47D-64DA0D44BCBF> "/usr/lib/system/libcopyfile.dylib" 0x00007FFF7D80A000 - 0x00007FFF7D88EFFF "libcorecrypto.dylib" (602.200.50) <7AEC5B72-0B92-37E8-808B-6732DB714139> "/usr/lib/system/libcorecrypto.dylib" 0x00007FFF7D914000 - 0x00007FFF7D94EFFF "libdispatch.dylib" (1008.200.78) "/usr/lib/system/libdispatch.dylib" 0x00007FFF7D94F000 - 0x00007FFF7D97EFFF "libdyld.dylib" (625.13.0) <4B16C209-83D4-3817-9B62-C2F7FFB23755> "/usr/lib/system/libdyld.dylib" 0x00007FFF7D97F000 - 0x00007FFF7D97FFFF "libkeymgr.dylib" (30.0.0) "/usr/lib/system/libkeymgr.dylib" 0x00007FFF7D980000 - 0x00007FFF7D98CFFF "libkxld.dylib" (1.0.0) "/usr/lib/system/libkxld.dylib" 0x00007FFF7D98D000 - 0x00007FFF7D98DFFF "liblaunch.dylib" (1336.201.2) <43E6698E-155E-3EAE-BAFF-CA5FCB35325C> "/usr/lib/system/liblaunch.dylib" 0x00007FFF7D98E000 - 0x00007FFF7D993FFF "libmacho.dylib" (917.0.0) <17BF7038-9C70-3EE1-9E96-3AE10D49669E> "/usr/lib/system/libmacho.dylib" 0x00007FFF7D994000 - 0x00007FFF7D996FFF "libquarantine.dylib" (86.200.11) "/usr/lib/system/libquarantine.dylib" 0x00007FFF7D997000 - 0x00007FFF7D998FFF "libremovefile.dylib" (45.200.2) "/usr/lib/system/libremovefile.dylib" 0x00007FFF7D999000 - 0x00007FFF7D9B0FFF "libsystem_asl.dylib" (356.200.4) "/usr/lib/system/libsystem_asl.dylib" 0x00007FFF7D9B1000 - 0x00007FFF7D9B1FFF "libsystem_blocks.dylib" (73.0.0) <26419398-C30C-30F1-B656-A92AFA9560F6> "/usr/lib/system/libsystem_blocks.dylib" 0x00007FFF7D9B2000 - 0x00007FFF7DA3AFFF "libsystem_c.dylib" (1272.200.26) <3DEEE96E-6DF6-35AD-8654-D69AC26B907B> "/usr/lib/system/libsystem_c.dylib" 0x00007FFF7DA3B000 - 0x00007FFF7DA3EFFF "libsystem_configuration.dylib" (963.200.27) <02CC3996-B34E-333C-8806-AE2699D34424> "/usr/lib/system/libsystem_configuration.dylib" 0x00007FFF7DA3F000 - 0x00007FFF7DA42FFF "libsystem_coreservices.dylib" (66.0.0) <254B6849-2C8F-302C-8616-B8324A11AB30> "/usr/lib/system/libsystem_coreservices.dylib" 0x00007FFF7DA43000 - 0x00007FFF7DA49FFF "libsystem_darwin.dylib" (1.0.0) <974E9EF7-DE72-34B7-B056-0A81C10DF8EB> "/usr/lib/system/libsystem_darwin.dylib" 0x00007FFF7DA4A000 - 0x00007FFF7DA50FFF "libsystem_dnssd.dylib" (878.200.35) "/usr/lib/system/libsystem_dnssd.dylib" 0x00007FFF7DA51000 - 0x00007FFF7DA9DFFF "libsystem_info.dylib" (1.0.0) <0707C387-D7DE-372E-8FF1-3DE5C91932D6> "/usr/lib/system/libsystem_info.dylib" 0x00007FFF7DA9E000 - 0x00007FFF7DAC5FFF "libsystem_kernel.dylib" (4903.201.2) <45FAA4C0-D553-34FD-ADF8-884886AE0D2A> "/usr/lib/system/libsystem_kernel.dylib" 0x00007FFF7DAC6000 - 0x00007FFF7DB11FFF "libsystem_m.dylib" (3158.200.7) <43D1796B-954F-37D6-B1AC-9D80DF0655A2> "/usr/lib/system/libsystem_m.dylib" 0x00007FFF7DB12000 - 0x00007FFF7DB36FFF "libsystem_malloc.dylib" (166.200.60) <846F6898-117C-3427-A8FB-3772FFC2410B> "/usr/lib/system/libsystem_malloc.dylib" 0x00007FFF7DB37000 - 0x00007FFF7DB42FFF "libsystem_networkextension.dylib" (1.0.0) "/usr/lib/system/libsystem_networkextension.dylib" 0x00007FFF7DB43000 - 0x00007FFF7DB4AFFF "libsystem_notify.dylib" (172.200.21) "/usr/lib/system/libsystem_notify.dylib" 0x00007FFF7DB4B000 - 0x00007FFF7DB54FFF "libsystem_platform.dylib" (177.200.16) "/usr/lib/system/libsystem_platform.dylib" 0x00007FFF7DB55000 - 0x00007FFF7DB5FFFF "libsystem_pthread.dylib" (330.201.1) <87A6B136-E423-3B6D-A58A-137F392D7D9D> "/usr/lib/system/libsystem_pthread.dylib" 0x00007FFF7DB60000 - 0x00007FFF7DB63FFF "libsystem_sandbox.dylib" (851.201.1) "/usr/lib/system/libsystem_sandbox.dylib" 0x00007FFF7DB64000 - 0x00007FFF7DB66FFF "libsystem_secinit.dylib" (30.200.13) "/usr/lib/system/libsystem_secinit.dylib" 0x00007FFF7DB67000 - 0x00007FFF7DB6EFFF "libsystem_symptoms.dylib" (1.0.0) "/usr/lib/system/libsystem_symptoms.dylib" 0x00007FFF7DB6F000 - 0x00007FFF7DB84FFF "libsystem_trace.dylib" (906.200.86) <7983ED77-18B5-39A5-BE19-AE4F2832ADEA> "/usr/lib/system/libsystem_trace.dylib" 0x00007FFF7DB86000 - 0x00007FFF7DB8BFFF "libunwind.dylib" (35.4.0) <41222EF6-2233-3CF4-947A-15D48CB8C030> "/usr/lib/system/libunwind.dylib" 0x00007FFF7DB8C000 - 0x00007FFF7DBBCFFF "libxpc.dylib" (1336.201.2) <0A8747D1-33AA-37E1-B97A-BA9B95FE4E8C> "/usr/lib/system/libxpc.dylib" <:Inspector.DebugModules> Mac ASSERTION ================================================================================ Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.HashBlock> Diro1 Nov 13
More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective.  He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better.  Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too.  He offered his guidance with a light touch - kind & with a sense of humor, too.  
Nov 5 WoW page on Battle.net launcher is blank Since yesterday, the World of Warcraft page on my Blizzard Battle.net launcher has gone blank. I have no options, no ability to select region/account, and no "Play" button. I still have the bar with "Games", "Social", etc. at top, and I can select other games (which all have launcher pages that work fine) but when I select "World of Warcraft" the bulk of the window goes empty, without even a game logo. The standard background for Battle of Azeroth is still present, but much darker than before, as though there's a slightly translucent black overlay on top of it. Quitting and restarting the launcher hasn't fixed the problem, nor has rebooting my computer. I can still launch World of Warcraft manually and I have no current need to adjust options or change my account settings. Also, a game update occurred yesterday evening after this problem started, so I know those are still working. So this isn't an urgent issue, but I'm still concerned. Any tips about how I might fix this? I'll also note that I haven't been seeing any news links on ANY of the individual game pages for several months, and still don't. I can still see news by clicking on the "News" page at the top of the window, so that hasn't been a problem.Ismat6 Nov 5
A Technical Support Incident (TSI) is a request for code-level support for Apple frameworks, APIs, and tools, and is available to members of the Apple Developer Program, Apple Developer Enterprise Program, and MFi Program. Submit a TSI if you cannot fix a bug, have trouble implementing a specific technology, or have other questions about your code. Your incident will be assigned to a Developer Technical Support engineer who can help troubleshoot your code or investigate possible workarounds to fast-track your development. Support is provided in English via email, typically within three business days.
6d USB Wireless Mouse sporadically unresponsive I have a Macbook Pro 15 inch (2007) running OS 10.14 with the following specs: 2.9 GHz Intel Core i7 16 GB ram Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB I have a TrippLite USB hub to connect my peripherals (currently just my Verbatim Wireless Mouse and an External Monitor via VGA) since this macbook only has thunderbolt ports. However, when I am playing WoW my mouse will randomly become unresponsive. It doesn't seem to be anything in particular that causes it and the length of time the mouse is unresponsive varies. I have been trying to see if this issue occurs without running WoW, but I can't replicate it. I'm not sure what the issue could be. At first I chalked it up to a crappy mouse (the scroll wheel doesn't work, and Verbatim doesn't support Mac for their mice.... weirdos) but it doesn't have any issues outside of WoW. Any ideas on how I can troubleshoot this would be greatly appreciated - thank you! (I tried to make this post a few minutes ago but it seems to have been deleted, not sure why. sorry for any confusion!)Monkman1 6d
Jan 18 Upcoming API / Hardware Support Changes Hi Friends, We have seen quite a few threads with people upset and confused about the new warnings in the Blizzard app. Warnings that tell you that your system will be unsupported soon. While this is true in some cases, I would like to provide some resources and advice on how to see if you will still be able to play. Here is a list of requirements and resources to help you find out the state of your computer. OS requirements:   Mac - Users computers will need to support the Metal API. A list of Mac computers that can support Metal . Users should also be on a supported macOS. macOS 10.12.X macOS 10.13.x *macOS 10.14.x *(macOS may not be released by the time these changes go live )*   Windows - Users will need to be on the following OS builds, with the 64 bit version installed, and able to support DirectX11. Windows 7 Sp1 Windows 8.1 Windows 10 How to check if you are on a 64 bit OS. 1. Hit Windows key 2. Type “my computer” 3. Right click this PC or the name you gave it 4. Select Properties 5. Look at System type ( You will want 64 bit Operating system listed here ) How to see if your Video card supports DirectX 11. This list is not up to date but if you have a card that is newer than the ones listed, it is likely okay. You can check on the manufacture's website to be sure.   Additional information - We have seen cases where having the in game settings changed to DirectX 9 or WoW set to launch in 32 bit mode will cause these errors. To check if World of Warcraft in 32-bit mode from the Blizzard App 1) Open the Blizzard App 2) Select World of Warcraft 3) Click Options 4) Select Game Settings on the left 5) Uncheck Launch 32-bit client (Instead of 64-bit) 6) Click Done How to disable DirectX 9 if you can. 1) Click Red Question mark in game 2) Go to system 3) Go to Advanced 4) Click Drop down by Graphics API 5) Select DirectX 11 6) Restart the game I hope this information helps my friends and hope you have a wonderful time in World of Warcraft. /NathardrickNathardrick0 Jan 18
Oct 1, 2012 Welcome to Mac Technical Support This forum exists to provide World of Warcraft customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to the Blizzard website help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly.Machkhan2 Oct 1, 2012

MacBook Air is portable and light weight device made available users. Apple updated their MacBook subsequently and launched MacBook Air. MacBook air is compact, slim and more powerful than existing Mac. More powerful processor, turbo boost LED backlit widescreen display, multi-touch track pad, Intel HD graphics and many more advanced features distinguish from MacBook. For any kind of issues an error or problem-related to Apple MacBook Air Technical Support can be dealt easily under right technicians.
Nov 5 Razer Naga wheel-tilt not recognized properly Hi, all. Short version: My Razer Naga 2014 has a wheel-tilt feature that was previously recognized by WoW independent of the scroll and click functions, but WoW now sees the right tilt as scroll up and the left tilt as scroll down and no tweaks I done in-game or in Synapse have corrected the issue. Extra details: I'm running a late '09 iMac with OS 10.9.7. Had the mouse ~3 weeks now, and it also had the issue where modifier keys wouldn't work in conjunction with the mouse buttons in WoW. I also have Synapse downloaded, as mentioned, but have avoided using it as I rather dislike the program. If any other info's necessary, let me know! I posted here as I wasn't sure that it belonged anywhere else, and a half-hour of searching failed to turn up anything useful, forums or otherwise. Thanks in advance.Rhakkash13	Nov 5

On the 11" Air, the left side of the computer has a MagSafe power connector, a USB port, a headphone jack, and a microphone.[12] The right side of the computer has a USB port and a Mini DisplayPort, now sharing Thunderbolt function beginning with the 2011 model. On top of the screen bezel there is a webcam, first dubbed iSight and now the FaceTime camera.
Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV, iPad, iPhone, iPod, or Mac computers; Apple operating systems such as iOS, OS X, or OS X Server (GUI only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iLife, iTunes, or iWork; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.
Thanks for the article. However, if by "power of positivity" you mean condescending attitude, providing cookie cutter replies to one's questions for the sole purpose of diverting the issues, and overall being insincere and shifting the responsibility of the problem onto the consumer, well, yes, Apple is at the top of the list. The so called "Genius Bar" is useless and its geniusless techs feign ignorance of problems which are listed in the millions on a basic online search. As others have already pointed out, I have been a faithful Apple customer for many years, but the lack of "customer service" (ie: "resolving problems") leads me to say Apple no more.
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