The person on the other end of the sharing request needs to accept your offer. A box pops up to ask that person to let you observe or take command of the screen. Once the person chooses “Control my screen” and clicks Accept, you should be able to take over that Mac with your own cursor and keyboard to provide remote technical support; the app also opens up an audio call between you and the other person so you can talk while you help. When you are finished, the recipient can close the session.
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Nov 6 mojave causing wow to crash I've been playing since release, and upgraded to Mojave last night. Wow crashes every 5 minutes now. (The screen freezes and the "rainbow wheel of death" happens. I have to force-quit) Graphics set to minimum, all addons are updated, and im using a 27 inch late 2013 imac dektop with 8 gigs of ram. Anyone else have this problem?Axiss17 Nov 6
Pros Tech Support aims to fill in the gaps in support that Apple doesn’t cover. Out of warranty support? We’ll take care of you. Need help with a 3rd party product? Give us a try. Want someone to remotely connect to your computer and fix the problem for you, instead of having to spend forever on the phone doing it yourself? You’ve found the right place.
I simply can't say enough about Shiva and his staff at Marin Mac Tech. My main design computer (27" i7) had a hard drive meltdown... and although I back up all client files to my server, there was a ton of stuff on the i7 that hadn't been backed up. Shiva worked miracles and was able to recover most of the data, and got me up and running quickly with a new SSD drive installed with the latest OS X. I'm telling you, if you need a company that knows its $hit and can get the job done for a reasonable cost, Shiva and Marin Mac Tech is the place to go. I'm having them come upgrade my server next week! Five Stars!
5d 10.14.1 & Spaces & WoW I mentioned in pervious post how 10.14 had major issues with WoW when playing in Fullscreen (Windowed) mode with spaces where if you didnt fully go into a space you were swapping to and back to WoW the game would go into a forever suspended state (spinning beach ball). This could be "fixed" by going fully into the space you were swapping to and going back to WoW which would cause it to resume. 10.14.1 makes this completely worse. Now if you swap to a new space from WoW partially or completely the game will suspend and not come out of it. Avoid this upgrade if you need to use spaces while playing WoW. (again this happens in Fullscreen (Windowed Mode)....it is not occuring in window mode) I dont know if this is a blizzard issue or apple issue but Ive mentioned this a few times now previously and lack of response here from blizzard seems to indicate they dont seem to see this as any of their concern so we are probably stuck with this for a long while. EDIT - After some playing around Ive managed to narrow this issue even further. It seems related somehow to the method of swapping spaces. If I have enabled in my mouse preferences under "More Gestures" to "Swipe between full-screen apps - Swipe left or right with two fingers" and use that method to swap from WoW to new spaces I experience the hang ups. If I disable that and use only the option below that which says: "Mission Cotrol - Double tap with two fingers" to bring up spaces I am not getting the suspended WoW behavior as with the other.Bermy25 5d
The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.
Still, to buy AppleCare+ after the fact you generally have to run a diagnostic test on the device in question, so Apple knows it’s in good working order. And no matter when you buy your AppleCare+ plan, the coverage starts from the day you bought your device. So you don’t get an “extra” two months of coverage if you wait two months to buy the plan.
Steve Jobs introduced the first MacBook Air during a speech at his keynote at the 2008 Macworld conference held on January 15, 2008. The first-generation MacBook Air was a 13.3"-only model, initially promoted as the world's thinnest notebook (1.94cm MacBook may be compared with 1.98cm for a previous record model, 2005's Toshiba Portege R200). It featured a custom Intel Merom CPU and Intel GMA graphics. In late 2008, the CPU was updated to a faster, non-custom Penryn CPU and integrated Nvidia GeForce graphics while the hard drive capacity was increased and the micro-DVI video port was replaced by the Mini DisplayPort. A mid-2009 refresh, introduced alongside the MacBook Pro family, featured a slightly higher-capacity battery, and a faster Penryn CPU.
The 11" MacBook Air carried the desirable essential attributes of a netbook, but without the drawbacks of a slower processor and less capable operating system, albeit at a higher price. At the low end, Apple introduced the iPad—a different form factor than the netbook, but with improved computing capabilities and lower production cost. Both of these led to a decline in netbook sales, and most PC manufacturers have consequently discontinued their netbook lines in response. Capitalizing on the success of the MacBook Air, Intel promoted Ultrabook as a new high-mobility standard, which has been hailed by some analysts as succeeding where netbooks failed.
247techies offers tech-support for all Apple Mac computers online 24x7. We deliver support for thousands of Mac users around the world. You get tech support at the comfort of your home. Support sessions are commenced instantly. The entire process is easy and hassle free and you can see out techies fix your computer in real-time. Call our hotline and get instant access to a Apple® certified technician within seconds. Call Now !
ProsTechSupport.com is an independent provider of technical support services for several third party brands. Some of the repair service maybe available free from the vendor. Use of names, trademarks is for reference only. Pros Tech Support.com is a division of PROS, a global company since 1996 in California and employing team members across US & India.
Nov 12 nVidia Boot screens on Mojave This bodes ... interesting. https://forums.macrumors.com/threads/rtx-series-cards-have-native-bootscreen-support.2148023 Seems the new nVidia RTX cards, if installed on Mojave, have boot screens stock -- no flashing required. There are no drivers available for these cards on Mac OS, but there are fairly reliable reports of Mac OS functional boot screens. Lends a lot of credence to the reports that nVidia is actually working on drivers for the Mac for the new cards. As one person with a Mac Pro 5,1 commented in the thread, this seems to be the year to write a letter to Santa Claus as apparently it might just work. First Mojave support, then NVMe support, and now this.Sagerremeseb20 Nov 12
We are your certified tech support professionals available 24/7 with experts on PC computers, Apple products, Macs, Androids, Tablets (ipads) and your other IT related tech products. Pros Tech Support provides unlimited virus removal and computer tune-ups to keep your devices working at peak performance.Plus you’ll get Internet Security Software to stay virus-free and keep your personal information safe and secure.
You can be rest assured the agent that you work with has been technically trained, certified, and his performance and perks based on what he delivers to you. Our employees excel at their careers through ongoing technical training and the pursuit of excellent service. All support agents are required to obtain Apple® and Microsoft® certifications prior to commencing support.
You have the option to get onsite service coverage for two or three years from the date of your hardware purchase. If you have a hardware issue during that time, AppleCare for Enterprise will help get you back up and running quickly. IBM’s Global Technology Services, a worldwide Apple Authorized Service Provider, will provide onsite service within the next business day.
Oct 31 Unable to launch game - Mojave 10.14.1 (beta) Hi all, I can't seem to launch WoW - I've uninstalled/reinstalled it and all that happens is, is the icon "bounces" in the tray for a bit, the launcher says the game is running and then nothing else happens, no splash screen, anything. I'm on Mojave 10.14.1 (beta) (not sure why, I opted out of the beta). 2018 MBP w/ Touchbar.Daefish2 Oct 31
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The external hard drive ended up being much more complicated, having to be completely dismantled for mechanical malfunction, and when that didn't solve it, Shiva did a time-consuming deep dive to rescue thousands and thousands of photos that would've otherwise been gone forever. Most amazing, after nearly 2 weeks of work on it, it still didn't cost me an arm and a leg. Very, very generous and thoughtful.
Visit our MacBook Air Support page for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis. Alternatively, you can contact Apple. A technical support agent can help you diagnose the issue. Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
In addition to onsite hardware coverage, you can repair up to 2 percent of your covered Mac computers, or up to 5 percent of your covered iPad or iPhone devices, for any reason. So if an employee accidentally damages a device, AppleCare for Enterprise can cover that, too. In most cases, Apple can repair or replace the device within one business day.
At the launch of the MacBook Air in January 2008, Apple claimed it to be the thinnest laptop in the world. While this was true of laptops on sale at the time, the 2003 Sharp Actius MM10 Muramasas was thinner at some points than the Macbook Air, being 0.54 inches (14 mm) thick at its minimum. It, like the MacBook Air, was a tapered design, with a maximum height of 0.78 inches (19.8 mm) —slightly thicker than the MacBook Air — shown above as 0.76 inches (19.3 mm). The Sony Vaio X505, released in 2004, had a minimum thickness of 0.38 inches (10 mm) and a maximum of 0.8 inches (20.3 mm).
My laptop died awhile back and although I have a Mac desktop and an iPad Mini, the time arrived for me to get a laptop. This time around I chose to get an Apple MacBook to bring all my Apple products together. It's really how they're all connected and share information across devices leaving me not having to send a copy to my email so that I can then open on my iPhone, Apple watch, iPad, or whatever. Now, everything is all connected instantaneously. I'm thrilled I went for the MacBook Air!
In the Box Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug; and Power Cord. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and Inateck 13" Black Laptop Sleeve. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and Inateck Gray 13" Laptop sleeve. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and MB829LL/A Magic Mouse 1. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and Apple MLA02LL/A Magic Mouse 2. Apple MQD42LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug; and Power Cord.
Through July 1, 2013, the MacBook Air took in 56 percent of all Ultrabook sales in the United States, despite being one of the higher-priced competitors.  Apple had previously dominated the premium PC market, in 2009 having a 91 percent market share for PCs priced at more than $1,000, according to NPD, and Ultrabooks were an attempt by other PC manufacturers to move in on Apple's turf. While Apple's MacBook lines were not immune to this consumer trend towards mobile devices, they still managed to ship 2.8 million MacBooks in Q2 2012 (the majority of which were the MacBook Air) compared to 500,000 total Ultrabooks, despite there being dozens of Ultrabooks from various manufacturers on the market while Apple only offered 11" and 13" models of the Macbook Air. Forrester Research analyst Frank Gillett attributes Apple's increased success in the enterprise market to the 2010 MacBook Air and the iPad.
Nov 2 macOS update message when launching WoW Is there a way to suppress the warning regarding current OS version when launching Warcraft? I'm currently on 10.13.6 and recently I started getting the message that there is an available update to my OS which will increase stability and whatever. I'm not unfamiliar to the message, I have seen it before with other updates to 10.13. I'm planning the update to Mojave at some point, but would like to stop this annoying message, it prevents auto-switching to WoW as it launches.Durr4 Nov 2
MacBook Air components are officially non-user-replaceable, though third-parties do sell upgrade kits for the SSDs. The flash memory and battery are enclosed within the casing, with RAM soldered onto the motherboard. The flash memory, difficult to access, has a 128 MB cache and a mSATA connection (updated to a proprietary PCIe interface) to the motherboard.
I have been experiencing terrible customer service waiting over 45 plus minutes on hold for assistance on the top of apple taking money from my credit card on file without any purchase being made. While Apple make nice products their customer service assistant is one of the worse I have ever deal with in my life and makes me change my mind about their products. They need serious improvement on their customer service assistances when customers call their number. Terrible experience and very frustrating.