AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, Apple-specific architectures, and troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.

6d UI taking too long to load since 7.3.5 Since 7.3.5 my users interface is taking too long to load as soon as I log in, and most of the time this issue persists every time I reopen any of these tabs, like talents, collections, bags, mail.. https://imgur.com/a/fxL0i https://imgur.com/a/rUBXe https://imgur.com/a/K953n I never ever had this problem before, I've tried deleting Cache, WTF folders and disabling all of my addons, but the issue continues.Thünda14 6d


If the Messages app is not an option, Apple’s support site has detailed instructions for setting up the Mac for sharing in System Preferences and using alternative screen-sharing methods or iCloud’s Back to My Mac feature (until Back to My Mac is discontinued in the next version of the operating system). If you are remotely trying to configure settings on someone else’s Mac and you both have iOS devices, Apple’s FaceTime video chat app can be helpful for visual cues walking someone through setup steps; Microsoft Skype users can also share screens for visual reference.

Included with each enrollment are two Technical Support Incidents, which will expire at the end of your membership year. You will receive two new TSIs when you renew your membership. Additional TSIs are available for purchase in either a 2-pack for $99 USD or 5-Pack for $249 USD in the Code-level Support section in your account. TSIs purchased separately expire one year from the date of activation.
Visit our MacBook Air Support page for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis. Alternatively, you can contact Apple. A technical support agent can help you diagnose the issue.   Note:  Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
6d Game unhides itself Hi everyone, For the past week or two (probably since the original 8.0 patch, but maybe one of the minor updates since then) I've had an issue where the game will sometimes unhide itself. What I mean by this is that I can press Cmd-H as usual to hide the game and show the desktop, but then a short time later the game may reactivate itself as if I'd clicked its dock icon. If I use Cmd-Tab, therefore keeping the game visible, then this issue does not occur. Has anyone else run into this? I'm on 10.12.6 with a GTX 960.Melcene12 6d
I normally never write reviews but was so impressed with Shiva that I just had to post a comment.  He not only immediately identified the reason my computer crashed but also quickly cleared up additional, long-standing issues I'd been having.  In just a couple of days I had my computer back with its new hard drive up & running & all the data loaded back on.  I'm a happy woman!

Nov 5 Razer Naga wheel-tilt not recognized properly Hi, all. Short version: My Razer Naga 2014 has a wheel-tilt feature that was previously recognized by WoW independent of the scroll and click functions, but WoW now sees the right tilt as scroll up and the left tilt as scroll down and no tweaks I done in-game or in Synapse have corrected the issue. Extra details: I'm running a late '09 iMac with OS 10.9.7. Had the mouse ~3 weeks now, and it also had the issue where modifier keys wouldn't work in conjunction with the mouse buttons in WoW. I also have Synapse downloaded, as mentioned, but have avoided using it as I rather dislike the program. If any other info's necessary, let me know! I posted here as I wasn't sure that it belonged anywhere else, and a half-hour of searching failed to turn up anything useful, forums or otherwise. Thanks in advance.Rhakkash13 Nov 5


The issues that are made reference to above are convoluted to determine. What’s more, in the event that you are not an educated individual, it turns out to be extremely difficult for you to settle these issues. In this way, we prescribe you to get in touch with us for MacBook Air Technical Support. We offer our administrations at odd hours of the day so you can interface with us whenever. We analyze the issue from the root and give a precise answer for take out waiting issues with your gadget.
Get training from the Apple experts, then become one yourself. AppleCare Technician Training provides a year of access to the information you need to prepare for the Apple Service Certification exams. This easy-to-use, self-paced program includes training materials and extensive information from Apple’s own technical library. Most important, the service training curriculum was developed by the people who know Apple products best.
This product has been awesome so far. Was very easy to set up, and it works a lot faster then my windows does on the poor internet service we have. It has met all my expectations, and I love the fact I got 5 years apple tech with it. Thanks HSN for the great offer, and the chance to finally own a Mac. For me apple program is a lot easier to work with. A lot less fuss and waiting on programs to open and web pages to load.
DO NOT USE this company! Complete false advertising. They quoted me saying the work would cost a maximum of $500, and wouldn't do any work unless they had my permission first. They did the work and then the bill came to over $1,000. I did not pay and then they threatened to take it to collections. They didn't even have my signature on any kind of contract. I was so irritated with the whole process after they hounded me with calls and texts, that I finally paid them almost $500, for basically nothing. DO NOT WASTE YOUR TIME AND MONEY with this company. I suggest going elsewhere.
I had occasion to use customer support this week after my family gifted me with an IPad. I had difficulty with accessing after setting it up. I didn't catch the gentleman's name but I found his explanations way too fast and his tone arrogant, despite my telling him I was a senior and needed patience. I sat through a lengthy discourse on the difference between a password and a postcode, and I remained locked out. I think his telling me to hang up, sit back, relax and meditate and the password would come to me was his giving up. I give the service a zero. Once I can figure out how to reset the thing it will be going back.
* Trade-in values will vary based on the condition, year, and configuration of your trade-in device. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Store Gift Card. Not all devices are eligible for credit. More details are available from Apple’s Mac trade‑in partner and Apple’s iPhone, iPad, and Apple Watch trade‑in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. Payments are based on the received device matching the description you provided when your estimate was made. Apple reserves the right to refuse or limit the quantity of any device for any reason. In the Apple Store: Offer only available on presentation of a valid, government-issued photo ID (local law may require saving this information). Value of your current device may be applied toward purchase of a new Apple device. Offer may not be available in all stores. Some stores may have additional requirements.
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see term at www.apple.com/legal/sales-support/applecare/applecareplus/.
Don't rely on it being preserved. Many repairs require Apple to replace or reformat the hard disk, which will result in the loss of your data. Please make sure you back up your data on a regular basis to minimize your data loss. Apple and its AASPs are not responsible for any damage to or loss of any applications, data, or other information stored on your MacBook Air while performing service.
Hurray for competent people and a well-run small company!  I went to Yelp to find someone to help me clean up my Mac and advise me on how to improve performance.  I was pretty much expecting to be told my iMac was too old to work with...but no.  Shiva comes exactly on time and says "No problem.  Great machine...just needs extra space".  Hurray!  Also advises on improvements to overall Wifi, etc. that MMT does not receive any profit from, and provides the resources on where to get best price.  When there are the usual followup questions after my Mac has a bigger brain, I get immediate responses to my texts and remote support that gets all straightened out in no time.  I would absolutely recommend them and so glad I made the "preventive" appointment before having a total system crash.  Will follow any advice they provide from now on.
Apparently Apple owns this blog page because is certainly doesn't portray the truth about Apple customer service. I bought my first and last apple product a year ago an IPad Air 2. I had a variety of issues with shutting down instantly, the power cord failed after six months, I was told I had to buy a new printer if I wanted to print using the IPad. Customer service was useless each time I called which was many. I believe Apple deletes most negative reviews from the web and portrays a false perception that Ipads are prefect and loved by everyone. Its total crap!!
On June 10, 2013, Apple released another update in the same form factor as the 2012 model during the company's Worldwide Developer Conference (WWDC). The 11" and 13" models have a minimum standard 4 GB RAM, with a maximum configuration of 8 GB. Both models are powered by the Haswell ULT 1.3 GHz dual-core Intel Core i5 processors, with Turbo Boost up to 2.6 GHz, while a 1.7 GHz Dual-Core i7, with Turbo Boost up to 3.3 GHz, option is also available. Each model's storage standard is 128 GB SSD, upgradeable to 256 GB and 512 GB SSD. Due to Haswell CPUs, battery life has considerably improved from the previous generation, and the mid-2013 models are capable of 9 hours on the 11" model and 12 hours on the 13" model; a team of reviewers exceeded expected battery life ratings during their test.[39]
The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.
Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV, iPad, iPhone, iPod, or Mac computers; Apple operating systems such as iOS, OS X, or OS X Server (GUI only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iLife, iTunes, or iWork; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.
My answer for reversing Safari's new rule for blocking autoplaying came to me in a slightly roundabout way. After searching for "videos in safari aren't autoplaying," I only got results about disabling videos from autoplaying. But clicking on the "Stop autoplay videos" result brought me to a page where I saw a link that said "Customize browsing settings per website," which revealed how to change the autoplay settings for specific websites.
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