You can be rest assured the agent that you work with has been technically trained, certified, and his performance and perks based on what he delivers to you. Our employees excel at their careers through ongoing technical training and the pursuit of excellent service. All support agents are required to obtain Apple® and Microsoft® certifications prior to commencing support.
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Malwarebytes is one of the most popular and most used anti-malware apps, and for good reasons. It is able to destroy many types of malware that other software tends to miss, without costing you absolutely nothing. When it comes to cleaning up an infected device, Malwarebytes has always been free and we recommend it as an essential tool in the fight against malware.
Nov 12 Launcher continually updating Hey all, Since last patch - my launcher has been continually wanting to update the game client. Updates fine, client plays fine. As soon as I exit, the 'PLAY' button switches to 'UPDATE'. Rinse, lather, repeat. I've reset all UI options I've scanned the game files I've rebooted It's really an annoyance at this stage, as it doesn't actually affect game play, other than causing a 45-60 delay in launching, since it has to download patch data, manifests, etc to determine that hey, it's already patched. More than anything, I just wanted to get some visibility to the problem, and if anyone has a workaround/fix I'm all ears.Pyanfir4 Nov 12
5d iMac 3D accelerator card not supported Please Help...I'm on a friends MAC comp. iMac 27in mid2011 3.4 GHz Core i7 Graphics: AMD Radeon HD 6970M 2048 macOS Sierra Version 10.12.6 " Your 3D accelerator card is not supported by World of Warcraft. For more information please see " https://us.battle.net/support/en/article/world-of-warcraft-system-requirements Please HELP me resolve this asap so I play. Thanks, VozixVozix1 5d
My laptop was so slow, it would have improved my life more being used as a door stop. I didn't want to give up on her though and buy a new one. I wanted to avoid the hell that is the Apple store and Marin Mac Tech was the first to appear in a search; it was one of those times when the universe aligns perfectly. I feel so lucky to have had Shiva work on my 2011 Macbook Pro! It's becoming increasingly rare to find someone passionate about the professional service they provide, this is not the case with Shiva, his thorough knowledge and passion for craft assured me that my computer was in very capable hands. After a hard drive replacement and service, my computer is running better and faster than ever! I am so happy. Thank you .Thank you. thank you. I will be referring my clients and everyone I know to Shiva and Marin Mac Tech.

For an MacBook Air under Apple’s One-Year Limited Warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service or for the remaining period of the warranty, whichever provides longer coverage for you. For an MacBook Air not under Apple’s warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service.


Nov 5 WoW page on Battle.net launcher is blank Since yesterday, the World of Warcraft page on my Blizzard Battle.net launcher has gone blank. I have no options, no ability to select region/account, and no "Play" button. I still have the bar with "Games", "Social", etc. at top, and I can select other games (which all have launcher pages that work fine) but when I select "World of Warcraft" the bulk of the window goes empty, without even a game logo. The standard background for Battle of Azeroth is still present, but much darker than before, as though there's a slightly translucent black overlay on top of it. Quitting and restarting the launcher hasn't fixed the problem, nor has rebooting my computer. I can still launch World of Warcraft manually and I have no current need to adjust options or change my account settings. Also, a game update occurred yesterday evening after this problem started, so I know those are still working. So this isn't an urgent issue, but I'm still concerned. Any tips about how I might fix this? I'll also note that I haven't been seeing any news links on ANY of the individual game pages for several months, and still don't. I can still see news by clicking on the "News" page at the top of the window, so that hasn't been a problem.Ismat6 Nov 5
While utilizing your MacBook Air, you will regularly see that the applications are solidified. This issue by and large emerges because of constant use of an application. To determine this issue, you can restart the application that you are working with. In the event that the application is totally inert, discover the application on your Dock and right tap on the symbol to raise the power quit alternative. Presently restart the gadget and check whether the issue is settled or not. On the off chance that the application still stops, check for updates. Introduce the updates effectively to dispose of this blunder. Another choice to determine this issue is to shutdown the gadget totally.
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.
The 11" MacBook Air carried the desirable essential attributes of a netbook, but without the drawbacks of a slower processor and less capable operating system,[52] albeit at a higher price.[53][54][55][56][57] At the low end, Apple introduced the iPad—a different form factor than the netbook, but with improved computing capabilities and lower production cost. Both of these led to a decline in netbook sales, and most PC manufacturers have consequently discontinued their netbook lines in response.[58] Capitalizing on the success of the MacBook Air,[59] Intel promoted Ultrabook as a new high-mobility standard, which has been hailed by some analysts as succeeding where netbooks failed.[60][61][62]
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Nov 11 Crashing game in dungeon I joined a group in dungeon finder for Waycrest Manor, and as soon as I joined the instance, my game crashed. I tried to log back on to the game, and it would crash again. Also, when I joined the character and the instance appeared for a few seconds, I noticed that my icon in the corner isn't even mine. Does anyone know how to get out of the dungeon so I won't be stuck in it? Thanks!Demaxia1 Nov 11
The MacBook Air was the first subcompact laptop offered by Apple since the full-featured 12" PowerBook G4 was discontinued in 2006. It was also Apple's first computer with an optional solid-state drive.[14] ArsTechnica found "moderate" performance improvements of the 64 GB[note 1] solid-state drive of the first-generation Air over the standard 80 GB hard drive in tests. On October 14, 2008, new models were announced with improved capacities of 128 GB SSD and 120 GB hard drive.

Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.
Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement.
To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.
To gain optical drive features, users could either purchase an external USB SuperDrive or other brand, or the bundled Remote Disc software, only for browsing or software installation to access the drive of another computer wirelessly[45] that has the program installed.[46][47] It can also be used to reinstall the system software from the included installation DVD. Remote Disc supports NetBooting, so the Air can boot from its installation DVD in another computer's drive, which requires Remote Install Mac OS X to be running on that computer. The software does not allow playback or information of DVDs, CDs or installing Windows.[45] For these features, an external USB drive is required.[45] More recent versions of OS X replaced the installation DVD with a USB flash drive containing the software, eliminating remote installation.
AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, Apple-specific architectures, and troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.
Whether deploying iPhone in your enterprise or supporting Mac computers in your organization, AppleCare Help Desk Support provides the backup expertise your frontline technology staff requires. This plan provides priority access to Apple’s senior technical support staff by telephone 12 hours a day, 7 days a week,1 allowing you to manage resources more efficiently, improve response time, and reduce training costs. The plan provides one year of coverage to two technical contacts designated by your organization.
I simply can't say enough about Shiva and his staff at Marin Mac Tech. My main design computer (27" i7) had a hard drive meltdown... and although I back up all client files to my server, there was a ton of stuff on the i7 that hadn't been backed up. Shiva worked miracles and was able to recover most of the data, and got me up and running quickly with a new SSD drive installed with the latest OS X. I'm telling you, if you need a company that knows its $hit and can get the job done for a reasonable cost, Shiva and Marin Mac Tech is the place to go. I'm having them come upgrade my server next week! Five Stars!

AppleCare for Enterprise starts with an AppleCare Account Manager — your personal liaison with AppleCare. Your AppleCare Account Manager will help review your IT infrastructure, track issues you may be having, and provide monthly activity reports for both support calls and repairs. With continuous support from your AppleCare Account Manager, you and your team will get the most out of AppleCare for Enterprise.
5d Curious why Mac over PC for WoW? I am new to gaming in WoW on a Mac as I finally got my 2012 Mac Book Pro 13" up and running. I also own three Asus RoG PC laptops. I am curious why the folks here prefer using a Mac over PC to play WoW? I assume it's because he/she enjoys the MacOS better than Windows 10? :) Just getting some new feedback as a new Mac gaming user.Jaianya24 5d
Nov 5 WoW page on Battle.net launcher is blank Since yesterday, the World of Warcraft page on my Blizzard Battle.net launcher has gone blank. I have no options, no ability to select region/account, and no "Play" button. I still have the bar with "Games", "Social", etc. at top, and I can select other games (which all have launcher pages that work fine) but when I select "World of Warcraft" the bulk of the window goes empty, without even a game logo. The standard background for Battle of Azeroth is still present, but much darker than before, as though there's a slightly translucent black overlay on top of it. Quitting and restarting the launcher hasn't fixed the problem, nor has rebooting my computer. I can still launch World of Warcraft manually and I have no current need to adjust options or change my account settings. Also, a game update occurred yesterday evening after this problem started, so I know those are still working. So this isn't an urgent issue, but I'm still concerned. Any tips about how I might fix this? I'll also note that I haven't been seeing any news links on ANY of the individual game pages for several months, and still don't. I can still see news by clicking on the "News" page at the top of the window, so that hasn't been a problem.Ismat6 Nov 5
2 years ago I wrote a review regarding Marin Mac Tech.  I have continued to use them with total satisfaction ever since.  Recently I realized that most of my tech stuff was so old and out of date that some of it would no longer update.  I decided to bite the bullet and get a new iPhone, iPad, MacBook Pro and a new 27 in. iMac.  I wanted them to all be in sync.  Over the past 2 years Shiva has become familiar with my tech use and needs so I called on him to guide me through making the best choices and to order any extras as far as storage and memory were concerned.  Once purchased from the Apple Store via Marin Mac Tech, he backed up everything from my old equipment to my new.  No easy task as I am a hoarder of photos and information as well as emails and don't like to lose anything.  Along the way he eliminated some bad malware that had crept into my old computers.  I must admit there was quite a bit of adjustment to be made on my part as a lot of stuff was new to me and I kept getting messages regarding things that needed to be done.  Shiva was on call, both in person and via remote access, to shepherd me through the transition period.  I could not have done it without him.  He is a definite wizard when it comes to all things tech.  He does not fool around, gets right to the problem and fixes it and helped me to understand what I need to do along the way.   All of the people I have dealt with at Marin Mac Tech the past 2 years have been a pleasure to deal with and when it comes to tech help, Shiva is the man!  We are lucky to have such a reliable outfit in Marin to call on for our tech support.
On July 20, 2011, Apple released updates to the 11.6" and 13.3" models of the MacBook Air, which also became Apple's entry-level laptops due to lowered prices and the discontinuation of the white MacBook around the same time.[5] The mid-2011 MacBook Airs were powered by the new Sandy Bridge 1.6 or 1.7 GHz dual-core Intel Core i5, or 1.8 GHz dual-core Intel Core i7 processors, that came with an Intel HD Graphics 3000 processor, and with a backlit keyboard, two USB 2.0 ports, FaceTime camera, a standard of 2 GB of RAM (configurable up to 4 GB), Thunderbolt which shares function with Mini DisplayPort and Bluetooth was upgraded to v4.0.[36][37] Maximum SSD flash memory storage options were increased up to 256 GB. Both 11" and 13" models had an analog audio output/headphone minijack (that also supports an iPhone/iPod touch headset with microphone), but only the 13" model had an integrated SDXC-capable SD Card slot. These models use a less expensive "Eagle Ridge" Thunderbolt controller that provides two Thunderbolt channels (2 × 10 Gbit/s bidirectional), compared to the MacBook Pro which uses a "Light Ridge" controller that provides four Thunderbolt channels (4 × 10 Gbit/s bidirectional). A USB ethernet adapter was immediately available upon release and a Thunderbolt-to-Firewire 800 adapter became available in mid-year 2012.
5d Curious why Mac over PC for WoW? I am new to gaming in WoW on a Mac as I finally got my 2012 Mac Book Pro 13" up and running. I also own three Asus RoG PC laptops. I am curious why the folks here prefer using a Mac over PC to play WoW? I assume it's because he/she enjoys the MacOS better than Windows 10? :) Just getting some new feedback as a new Mac gaming user.Jaianya24 5d
It's time to get some Air. The ultra-slim, lightweight MacBook Air features a fast Intel Core i5 processor and 128GB flash storage drive for quick booting and file retrieval. Whether you're streaming movies, creating documents or surfing the web, everything looks better on the high-definition screen. Plus, Wi-Fi AC ensures you stay in the fast lane of the information superhighway. When speed counts, reach for the Air!
In the current product line, the MacBook Air sits below the performance-range of the MacBook Pro and compared to the MacBook Retina. However, its features reflect different priorities. The Air was originally released as a premium ultraportable positioned above the previous MacBook.[4] Since then, the Air has become Apple's entry-level laptop due to the MacBook's discontinuation in 2011, as well as lowered prices on subsequent iterations.[5]

Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.
Very useful information. keep up the good work. Thumbs up for your time and efforts. I truly appreciate your efforts and I am waiting for your next post thank you once again. A really informative blog keep sharing your knowledge with us. The best thing about your blog is easy to understand language. Keep up the good work. In order to resolve all the issues related to ios devices do visit https://www.applesupportphonenumbers.com/apple-support-uk/
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