Jul 27 8.0 - Common Technical Issues Hey folks! With the prepatch arriving on the 17th, we wanted to provide some resources for you to help with common patch time technical issues. You may run into a few things which may prevent you from getting in game and enjoying the new content. This patch also includes a large increase to our system requirements, as we implemented several game engine changes to take better advantage of newer technologies. Before getting into specific issues, please ensure that: 1. Your computer meets the new System Requirements 2. Your drivers and operating system are fully up to date. 3. The game has completely finished updating to the most recent patch. In the links below, we cover the most common causes of technical issues around patch time. 1. Unable to Install or Patch World of Warcraft 2. Incompatible/Red Realms after Logging Into the Game 3. World of Warcraft Lockups and Crash Errors 4. Unable to interact with quest objects or NPCs. 5. World of Warcraft Performance IssuesDrakuloth1 Jul 27
4d New Nvidia Driver Third party post on driver improvements http://barefeats.com/gtx980ti.html Nvidia Blog post about driver: http://blogs.nvidia.com/blog/2015/08/31/mac-driver/ It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.11.6 15G20015 Driver Direct Download (Updated 06-02-18): https://images.nvidia.com/mac/pkg/346/WebDriver-346.03.15f14.pkg 10.12.4 (Updated 04-20-17) https://images.nvidia.com/mac/pkg/367/WebDriver-367.15.10.45f01.pkg (Previous driver with no pascal support but works best with Metal/WoW since 378 series driver had performance issues on 10.12.x that weren't fixed until 10.13.x 10.12.6 16G1408 (Updated 06-02-18) http://us.download.nvidia.com/Mac/Quadro_Certified/378.05.05.25f09/WebDriver-378.05.05.25f09.pkg 10.13.5 17F77 (Updated 06-02-18) https://images.nvidia.com/mac/pkg/387/WebDriver-387.10.10.10.35.106.pkgOmegal625 4d
MacBook Air components are officially non-user-replaceable, though third-parties do sell upgrade kits for the SSDs. The flash memory and battery are enclosed within the casing, with RAM soldered onto the motherboard. The flash memory, difficult to access, has a 128 MB cache[40] and a mSATA connection (updated to a proprietary PCIe interface) to the motherboard.[41]
4d Looking for New Mac I've been using an Early mid-2012 macbook pro and played wow since 2015. Now it's 2018, and this computer is ridiculously old. Contrary to what people say, you can still run between the 1-3 settings, providing you don't mind the occasional crash here or there... but I have no idea how long it will last. I need a new mac. I've been wanting to buy a 2015 model, but they're hard to find now. I'm not pleased on 2016-2018 models with the magsafe removal, keyboard layout (dust is apparently a nightmare to remove from underneath), the forceful use of thunderbolts and a third-party adapter (if I want to use a charger, wireless mouse, and earbuds at once). I know macs aren't the most viable computer to use for gaming, but I've never run into virus problems. It also feels more user-friendly and fluid. If anyone has insight, I'd greatly appreciate it.Ignitheus3 4d

For an MacBook Air under Apple’s One-Year Limited Warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service or for the remaining period of the warranty, whichever provides longer coverage for you. For an MacBook Air not under Apple’s warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service.
Oct 31 Unable to launch game - Mojave 10.14.1 (beta) Hi all, I can't seem to launch WoW - I've uninstalled/reinstalled it and all that happens is, is the icon "bounces" in the tray for a bit, the launcher says the game is running and then nothing else happens, no splash screen, anything. I'm on Mojave 10.14.1 (beta) (not sure why, I opted out of the beta). 2018 MBP w/ Touchbar.Daefish2 Oct 31

Nov 11 Screen sleep -> WoW dies I've noticed that when I go AFK long enough that the screen is put to sleep, upon waking up, WoW is unresponsive. It's not even possible to alt-tab out or force quit it. I have to try to keyboard restart the Mac and wait for WoW to fail to force quit. This never happened with true fullscreen, because that mode prevented the screen from sleeping.Azreluna4 Nov 11
Come visit our two show rooms, located in Schaumburg, Illinois, and Milwaukee, Wisconsin. Call ahead or feel free to drop by and see our inventory of approximately $500,000 in spare parts. We also inventory a large number of machines, always powered-up and ready-to-go for training, demonstrations, feasibility tests, and whatever else your need may be. We would love to show you around. 
ProsTechSupport.com is an independent provider of technical support services for several third party brands. Some of the repair service maybe available free from the vendor. Use of names, trademarks is for reference only. Pros Tech Support.com is a division of PROS, a global company since 1996 in California and employing team members across US & India.
On Tuesday 9 th January was on hold for almost 30 minutes finally got a representative from tech support named Chanelle, 2 mins into the conversation and of telling her the situation it seemed that she did not have the patience to help didn’t say anything and just hung up, gave her the benefit of the doubt just maybe it was a drop call but she never called back. Still on the phone again waiting for over another 30 Mins on for another representative. Apple for being such a expensive product has very poor customer service and responses to calls aren’t efficient not professional at all
Following its introduction, the MacBook Air was greeted with a mixed reception. The portability of the MacBook Air was praised in reviews, but the compromise in features was criticized.[17][18][19] The full-sized keyboard, weight, thinness, and Multi-Touch trackpad were appreciated in reviews, while the limited configuration options and ports, slow speed (in non-SSD models), non-user-replaceable battery, small hard drive, and price were criticized.[17][18] The flip-down hatch on the side of the original MacBook Air is a tight fit for some headphone plugs and USB devices, requiring users to purchase an extension cable. Apple removed the flip-down hatch on the late 2010 model in favor of open connection ports, as is the case with most other laptops.[20][21]
Visit our MacBook Air Support page for helpful troubleshooting information. If you have reviewed the articles on the website, and you're still not sure whether your MacBook Air requires service, you can take your MacBook Air to your local Apple Authorized Service Provider ("AASP") or Apple retail store for diagnosis. Alternatively, you can contact Apple. A technical support agent can help you diagnose the issue.   Note:  Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).

On October 30, 2018, Apple unveiled a redesigned 13.3" MacBook Air model, with a Retina display, Touch ID, Thunderbolt 3, and 3 colors (Silver, Space Gray, and Gold). The MacBook Air began shipping the day of the event and available in-store on November 7. Unlike the previous generation, this model cannot be configured with an Intel Core i7 processor, the reason for this is currently unknown.
NOW, though the product title DOES say that it comes preinstalled with EL CAPTAIN (or whatever), mine already came with the SIERRA update. It had Sierra Version 10.12.3 and in the app store, you can update it (FOR FREE) with the May 2017 recent Sierra 10.12.5 update! IF yours comes in with EL CAPTAIN, you can update it FOR FREE to the 2017 Sierra update - do not worry! Lol.
Nov 6 mojave causing wow to crash I've been playing since release, and upgraded to Mojave last night. Wow crashes every 5 minutes now. (The screen freezes and the "rainbow wheel of death" happens. I have to force-quit) Graphics set to minimum, all addons are updated, and im using a 27 inch late 2013 imac dektop with 8 gigs of ram. Anyone else have this problem?Axiss17	Nov 6

Nov 1 External GPU case for new versions of MBP Good evening US folks from Russia, with love! I run wow on the latest version of MBP available, yet I have to admit that I'm not any happy with a framerate while doing even 20man raids (30-man raids are a total disaster). I don't really want to buy a PC and prefer to stay with Apple stack, since WoW is the only game I play nowadays, so I want to do something about it. According to iStat Menus logs, my CPU usage of my i7-3820hq is never getting above 60% when I'm raiding, so the bottleneck should be my GPU (Radeon Pro 560). I do agree that running game on retina display is a bit too much for this adapter which could be barely considered as a gaming card, but also I'm happy with how smooth the picture is and don't really want to lower my resolution. So I decided to go with GPU case idea, and now I'm really lost, since it looks like there's no standard and many companies sell a lot of devices, some are compatible with Apple devices, and some aren't. So I have a two questions: 1) Will GTX1060-level GPU will be enough for smooth ~60+ FPS in raids (medium settins, projected textures on, shadows off) on 15-inch MBP display (2880 x 1800 resolution)? Or should I get 1070 instead? 2) What about built-in display support? I don't really want to keep another monitor around the house, so I'm not ready to consider options with no built-in display support, unless there's none of them. 3) Am I right that nVidia driver support on macOS is a bit 'hackey' and unofficial right now, and it's better for me to buy Radeon instead? 4) Most important, is there anyone on this forum who uses new (2016+) version of MBP with external GPU case and could just tell me which device to buy? This is the most interesting thing for me, since on web, I found a few videos of eGPU being used with 2013 version of MBP, but I never saw 2016 one. So anyway, looking for any option which is below $700-800 total (assuming I should buy both eGPU case + graphic card), hoping that there is any viable solution for me instead of buying PC which I don't really need for anything but raiding.Belthaar12 Nov 1
On October 20, 2010, Apple released a redesigned 13.3" model with a tapered enclosure, higher screen resolution, improved battery, and flash storage instead of a hard drive. In addition, a new 11.6" model was introduced, offering reduced cost, weight, battery life, and performance relative to the 13.3" model, but better performance than typical netbooks of the time.[32][33][34][35]
Established in 1984, MacTech Magazine is the only monthly magazine focused on Apple technology. Distributed in over 50 countries in print, MacTech is read by tens of thousands of technical Apple users… from network administrators to programmers, from solution providers to Enterprise, and in general anyone that’s interested in the Apple technologies beyond the user level. Subscribe risk free today!
Some users have complained of CPU lockup caused by overheating. Apple released a software update in early March 2008 to fix the problem with mixed results: the deactivation of one CPU core was corrected; however, the runaway kernel problem remained for some users.[22] The problem is aggravated by system-intensive tasks such as video playback or video chatting.[23]
To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.
Are you encountering any of the above-mentioned problems? Need Macbook technical support? Your search ends with us. According to our experts, no matter how complicated your problem is, there is always a way out. You need not panic as we are available to assist you in the best possible manner. We make sure that you are satisfied with the MacBook solutions that we are providing you with.
For an MacBook Air under Apple’s One-Year Limited Warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service or for the remaining period of the warranty, whichever provides longer coverage for you. For an MacBook Air not under Apple’s warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service.

Oct 1, 2012 Welcome to Mac Technical Support This forum exists to provide World of Warcraft customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to the Blizzard website help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly.Machkhan2	Oct 1, 2012

On October 20, 2010, Apple released a redesigned 13.3" model with a tapered enclosure, higher screen resolution, improved battery, and flash storage instead of a hard drive. In addition, a new 11.6" model was introduced, offering reduced cost, weight, battery life, and performance relative to the 13.3" model, but better performance than typical netbooks of the time.[32][33][34][35]
The 11" MacBook Air carried the desirable essential attributes of a netbook, but without the drawbacks of a slower processor and less capable operating system,[52] albeit at a higher price.[53][54][55][56][57] At the low end, Apple introduced the iPad—a different form factor than the netbook, but with improved computing capabilities and lower production cost. Both of these led to a decline in netbook sales, and most PC manufacturers have consequently discontinued their netbook lines in response.[58] Capitalizing on the success of the MacBook Air,[59] Intel promoted Ultrabook as a new high-mobility standard, which has been hailed by some analysts as succeeding where netbooks failed.[60][61][62]
4d New Nvidia Driver Third party post on driver improvements http://barefeats.com/gtx980ti.html Nvidia Blog post about driver: http://blogs.nvidia.com/blog/2015/08/31/mac-driver/ It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.11.6 15G20015 Driver Direct Download (Updated 06-02-18): https://images.nvidia.com/mac/pkg/346/WebDriver-346.03.15f14.pkg 10.12.4 (Updated 04-20-17) https://images.nvidia.com/mac/pkg/367/WebDriver-367.15.10.45f01.pkg (Previous driver with no pascal support but works best with Metal/WoW since 378 series driver had performance issues on 10.12.x that weren't fixed until 10.13.x 10.12.6 16G1408 (Updated 06-02-18) http://us.download.nvidia.com/Mac/Quadro_Certified/378.05.05.25f09/WebDriver-378.05.05.25f09.pkg 10.13.5 17F77 (Updated 06-02-18) https://images.nvidia.com/mac/pkg/387/WebDriver-387.10.10.10.35.106.pkgOmegal625 4d
Nov 2 Long loading screens & lag, why? I have been having long loading screens and lag since I downloaded the classic wow demo. Is this normal? I don't have lag since I got this new iMac. Should I just uninstall the demo or is there something else I can do? relatively easy since I am a not that smart when it comes to technical things on a computer. please help... :(Gitty0 Nov 2
If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
Nov 3 Frequent Disconnects Hello I'm a mac player and I'm experiencing frequent disconnections (4-10 times an hour) and I don't know why. My PS4 and everything else I've tried on this mac so far have been working fine without any disconnection issue and I'm using a wired connection so I think it's safe to assume that its not a problem with my internet service provider. I have tried troubleshooting steps listed on various other past posts here so I'll detail what I've done here: - Reset UI - Tried turning off something in system settings (can't remember what but it was on a page with three other things and it said turning it off may help with disconnection issues.) - Tried logging out and back into blizzard client. - Tried logging closing then reopening wow - Tried turning computer on and off again. If I could get a fix as soon as possible that'd be great! I'm looking to get into mythic plus and maybe some RBG's so this is obviously a problem with it happening so frequently. If it helps the issue seems to happen much more frequently when I'm in an instance. I've been dc'd only a handful of times while questing while I'd say a majority of instances I join I'm disconnected from at least once. Any help is appreciated. Thanks!Esos5 Nov 3
4d Looking for New Mac I've been using an Early mid-2012 macbook pro and played wow since 2015. Now it's 2018, and this computer is ridiculously old. Contrary to what people say, you can still run between the 1-3 settings, providing you don't mind the occasional crash here or there... but I have no idea how long it will last. I need a new mac. I've been wanting to buy a 2015 model, but they're hard to find now. I'm not pleased on 2016-2018 models with the magsafe removal, keyboard layout (dust is apparently a nightmare to remove from underneath), the forceful use of thunderbolts and a third-party adapter (if I want to use a charger, wireless mouse, and earbuds at once). I know macs aren't the most viable computer to use for gaming, but I've never run into virus problems. It also feels more user-friendly and fluid. If anyone has insight, I'd greatly appreciate it.Ignitheus3 4d
For Macs, AppleCare+ makes more sense if you’re buying a laptop and you’re worried about the screen, or you just tend to be rough on your computers. Desktop Macs probably aren’t as important to cover, since the likelihood of, say, dropping one is a lot less. Still, Macs have a long life, so you may decide three years of (transferable) protection is worth the extra cost.
Part number (Order number) MC504LL/A, MC505LL/A, MC506LL/A, MC503LL/A MC968LL/A, MC969LL/A, MC965LL/A, MC966LL/A MD223LL/A, MD224LL/A, MD231LL/A, MD232LL/A MD711LL/A, MD712LL/A, MD760LL/A, MD761LL/A MD711LL/B, MD712LL/B, MD760LL/B, MD761LL/B MJVM2LL/A, MJVP2LL/A, MJVE2LL/A, MJVG2LL/A, MMGF2LL/A (2016, 8 GB, 128 GB SSD), MMGG2LL/A (2016, 8 GB, 256 GB SSD) MQD32LL/A (128 GB SSD), MQD42LL/A (256 GB SSD)
Following its introduction, the MacBook Air was greeted with a mixed reception. The portability of the MacBook Air was praised in reviews, but the compromise in features was criticized.[17][18][19] The full-sized keyboard, weight, thinness, and Multi-Touch trackpad were appreciated in reviews, while the limited configuration options and ports, slow speed (in non-SSD models), non-user-replaceable battery, small hard drive, and price were criticized.[17][18] The flip-down hatch on the side of the original MacBook Air is a tight fit for some headphone plugs and USB devices, requiring users to purchase an extension cable. Apple removed the flip-down hatch on the late 2010 model in favor of open connection ports, as is the case with most other laptops.[20][21]
I had occasion to use customer support this week after my family gifted me with an IPad. I had difficulty with accessing after setting it up. I didn't catch the gentleman's name but I found his explanations way too fast and his tone arrogant, despite my telling him I was a senior and needed patience. I sat through a lengthy discourse on the difference between a password and a postcode, and I remained locked out. I think his telling me to hang up, sit back, relax and meditate and the password would come to me was his giving up. I give the service a zero. Once I can figure out how to reset the thing it will be going back.
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