No! Well, AppleCare+ plans for iPhone and iPad purchased in the United States and Canada are only valid in the United States and Canada, but other Apple devices (Apple Watch, Mac, iPod, Apple TV, and Apple displays) provide global coverage. Service options do vary between countries, but any AppleCare service is always performed by authorized techs with genuine Apple parts.
Through July 1, 2013, the MacBook Air took in 56 percent of all Ultrabook sales in the United States, despite being one of the higher-priced competitors. [66] Apple had previously dominated the premium PC market, in 2009 having a 91 percent market share for PCs priced at more than $1,000, according to NPD, and Ultrabooks were an attempt by other PC manufacturers to move in on Apple's turf.[67] While Apple's MacBook lines were not immune to this consumer trend towards mobile devices,[68] they still managed to ship 2.8 million MacBooks in Q2 2012 (the majority of which were the MacBook Air) compared to 500,000 total Ultrabooks,[69][70] despite there being dozens of Ultrabooks from various manufacturers on the market while Apple only offered 11" and 13" models of the Macbook Air.[71] Forrester Research analyst Frank Gillett attributes Apple's increased success in the enterprise market to the 2010 MacBook Air and the iPad.[72]
On the 11" Air, the left side of the computer has a MagSafe power connector, a USB port, a headphone jack, and a microphone.[12] The right side of the computer has a USB port and a Mini DisplayPort, now sharing Thunderbolt function beginning with the 2011 model. On top of the screen bezel there is a webcam, first dubbed iSight and now the FaceTime camera.
You also get up to two incidents of accidental damage coverage for a relatively low service fee. If you’ve only damaged the screen, a screen replacement is only $29. But if the iPhone has other damage, the fee is $99. iPhones are eligible for the Express Replacement Service, letting you request a replacement device in the mail before you send your original damaged device in for repair.
Before rolling out the paid chat support, Apple had to develop a new web payment system that would allow it to accept payments through chat and keep user info secure when transferred between support agents, according to our sources. Using the new web payment system, we’re told Apple plans to offer the ability to set up hardware repairs and replacements that require a hold on a credit card or pay per incident fee via chat support. Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment.
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