As a former AppeCare representative I can't stress enough how difficult this job really is. We have to deal with angry customers who waited too long on the line, give accurate information about endless features and provide an instant resolution. It is mentally exhausting and would take anyone I know into the paths of a breakdown. Now imagine when new products or software are launched. We are given a set of trainning modules to perform on a given amount of time, as per Apple recommendation. Now, what a lot of people are unaware of, is that only a few call centers are actually managed by Apple directly. Other centers are paid by Apple to train people as per their standards, but in the end of the day this is a business we are talking about, so the larger the amount of calls taken daily equals more monney for these centers. Basically, forget the trainning, we are just pushed by our local managers to do these modules as fast as possible because we are needed to take more calls. There is never time to breathe or learn anything.

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The 2010 models include two speakers for stereo sound while earlier versions have one speaker located under the keyboard. The 2011 model replaces DisplayPort with a Thunderbolt 1 port, and also has a 1280×720 FaceTime HD Camera, replacing the previous 640×480 iSight camera. The 2012 model replaces USB 2 with USB 3, and uses the MagSafe 2 instead of the MagSafe connector for charging. The 2015 model updated the Thunderbolt port to Thunderbolt 2.
Testing conducted by Apple in June 2018 using preproduction 2.3GHz quad-core Intel Core i5-based 13-inch MacBook Pro systems with 8GB of RAM and 512GB SSD; and preproduction 2.6GHz 6-core Intel Core i7-based 15-inch MacBook Pro systems with 16GB of RAM and 512GB SSD. Testing conducted by Apple in May 2017 using preproduction 2.3GHz dual-core Intel Core i5-based 13-inch MacBook Pro systems with 8GB of RAM and 1TB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%. The iTunes movie playback test measures battery life by playing back HD 1080p content with display brightness set to 12 clicks from bottom or 75%. The standby test measures battery life by allowing a system, connected to a wireless network and signed in to an iCloud account, to enter standby mode with Safari and Mail applications launched and all system settings left at default. Battery life varies by use and configuration. See www.apple.com/batteries for more information.
The computer is powered by a 1.8 GHz Intel Core i5 dual-core processor and has 8GB of 1600 MHz LPDDR3 RAM. Graphics are provided by integrated Intel HD Graphics 6000. The computer features all the amenities you expect on a Mac -- a 720p FaceTime HD webcam, dual-band 802.11ac Wi-Fi (also compatible with 802.11a/b/g/n), Bluetooth 4.0, and built-in stereo speakers. macOS Sierra is the installed operating system.
To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.
Apple is exceptional outstanding brand best among the many. It is a blend of new era engineering design and technology. MacBook Pro is well known product with inventive configuration, progressed elements and intense handling. The Product is technology driven with stunning retina display with smooth round and hollow tower like-outline with implicit speakers. The store memory of 10MB L3, PCI, new era Intel Xeon E5 3.7 GHz processor and 4centers of preparing forces it is drive all through. You can ask us for all kind of Apple MacBook Pro Technical Support queries, 24*7.

Our tech experts are highly skilled at resolving any kind of issues to make sure your Mac operates at full capacity and all the vulnerabilities are closed to mitigate the risk of being hacked or any kind of virus, spyware or malware attacks. Our tech have been technically trained, certified, and their perks and performance are totally based on what they deliver to you. All support agents are required to obtain required certification prior to commencing support.
Pros Tech Support aims to fill in the gaps in support that Apple doesn’t cover. Out of warranty support? We’ll take care of you. Need help with a 3rd party product? Give us a try. Want someone to remotely connect to your computer and fix the problem for you, instead of having to spend forever on the phone doing it yourself? You’ve found the right place.

Our efficient professional is always there to assist you for MacBook Air Tech issues. Connect by calling to MacBook Air Customer Support Number and resolving all minor to major tech issues for the smooth working of the device. Feel free to call on toll-free number any hour of day and night. You can get services either over the call, or drop an email to customer support email id, or have live chat with technicians. Get the assured service to MacBook Air for fixing the issues immediately and instantly.

The issues that are made reference to above are convoluted to determine. What’s more, in the event that you are not an educated individual, it turns out to be extremely difficult for you to settle these issues. In this way, we prescribe you to get in touch with us for MacBook Air Technical Support. We offer our administrations at odd hours of the day so you can interface with us whenever. We analyze the issue from the root and give a precise answer for take out waiting issues with your gadget.
If the Messages app is not an option, Apple’s support site has detailed instructions for setting up the Mac for sharing in System Preferences and using alternative screen-sharing methods or iCloud’s Back to My Mac feature (until Back to My Mac is discontinued in the next version of the operating system). If you are remotely trying to configure settings on someone else’s Mac and you both have iOS devices, Apple’s FaceTime video chat app can be helpful for visual cues walking someone through setup steps; Microsoft Skype users can also share screens for visual reference.
AppleCare is transferable! If you’re selling an Apple product before the included AppleCare plan expires, the buyer gets the remaining protection. If you buy an extended AppleCare+ plan and then sell the product, the remaining time left in the AppleCare+ goes along with it. So AppleCare+ can be a selling point when you’re unloading your used devices on the secondary market!
The Microsoft Surface Pro has a similar size and price to the 11" MacBook Air;[74][75] Apple CEO Tim Cook has criticized the Surface Pro and other Ultrabook hybrids running the touch-based Windows 8, that attempt to combine laptop and tablet functionality in one device, saying that such devices were confusing like trying to "combine a fridge and a toaster".[76][77]

In the current product line, the MacBook Air sits below the performance-range of the MacBook Pro and compared to the MacBook Retina. However, its features reflect different priorities. The Air was originally released as a premium ultraportable positioned above the previous MacBook.[4] Since then, the Air has become Apple's entry-level laptop due to the MacBook's discontinuation in 2011, as well as lowered prices on subsequent iterations.[5]


Nov 4 Classic demo won't launch (solved) I'm having trouble launching the Blizzcon demo client. I've tried multiple reinstalls of the game and also reinstalling the entire Battle.net client, however it seems to stick on "World of Warcraft is performing initial setup of required game files". Is there something I'm missing? Mojave 10.14.1, iMac 18,3Incaely11 Nov 4
Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear.  This most recent experience was the worst.  Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him.  Ridiculous.  Not sure what happened to cause this slide.
Jan 18 Upcoming API / Hardware Support Changes Hi Friends, We have seen quite a few threads with people upset and confused about the new warnings in the Blizzard app. Warnings that tell you that your system will be unsupported soon. While this is true in some cases, I would like to provide some resources and advice on how to see if you will still be able to play. Here is a list of requirements and resources to help you find out the state of your computer. OS requirements:   Mac - Users computers will need to support the Metal API. A list of Mac computers that can support Metal . Users should also be on a supported macOS. macOS 10.12.X macOS 10.13.x *macOS 10.14.x *(macOS may not be released by the time these changes go live )*   Windows - Users will need to be on the following OS builds, with the 64 bit version installed, and able to support DirectX11. Windows 7 Sp1 Windows 8.1 Windows 10 How to check if you are on a 64 bit OS. 1. Hit Windows key 2. Type “my computer” 3. Right click this PC or the name you gave it 4. Select Properties 5. Look at System type ( You will want 64 bit Operating system listed here ) How to see if your Video card supports DirectX 11. This list is not up to date but if you have a card that is newer than the ones listed, it is likely okay. You can check on the manufacture's website to be sure.   Additional information - We have seen cases where having the in game settings changed to DirectX 9 or WoW set to launch in 32 bit mode will cause these errors. To check if World of Warcraft in 32-bit mode from the Blizzard App 1) Open the Blizzard App 2) Select World of Warcraft 3) Click Options 4) Select Game Settings on the left 5) Uncheck Launch 32-bit client (Instead of 64-bit) 6) Click Done How to disable DirectX 9 if you can. 1) Click Red Question mark in game 2) Go to system 3) Go to Advanced 4) Click Drop down by Graphics API 5) Select DirectX 11 6) Restart the game I hope this information helps my friends and hope you have a wonderful time in World of Warcraft. /NathardrickNathardrick0 Jan 18

If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
No! Well, AppleCare+ plans for iPhone and iPad purchased in the United States and Canada are only valid in the United States and Canada, but other Apple devices (Apple Watch, Mac, iPod, Apple TV, and Apple displays) provide global coverage. Service options do vary between countries, but any AppleCare service is always performed by authorized techs with genuine Apple parts.
Looking for dependable help administrations? Call us today at our MacBook Air bolster telephone number  and share your stresses. In the event that any extreme issue emerges with your MacBook Air, it is should have been settled on a critical premise. Our cutting edge specialists are all around experienced to deal with any startling issues with gadgets that are amassed with an unpredictable scope of equipment and programming components. Trust us with regards to remarkable MacBook Air benefit.
It is this dedication to individualized excellence that has made Mac-Tech a valuable strategic partner to companies and clients on both a national and international level. By combining industry knowledge, offering an established process (that can accommodate changes in the market), and providing systems and technical support and implementation, Mac-Tech always works hard for you and your business.
The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.
Are you encountering any of the above-mentioned problems? Need Macbook technical support? Your search ends with us. According to our experts, no matter how complicated your problem is, there is always a way out. You need not panic as we are available to assist you in the best possible manner. We make sure that you are satisfied with the MacBook solutions that we are providing you with.
The first SLRs had clip-on external light meters, and those meters eventually became standard components. Unfortunately with interchangeable lens cameras, the meter’s coverage only matched the standard lens and perhaps a 35mm wide-angle lens. It wasn’t through-the-lens (TTL) metering, but at least it eliminated the need to carry a separate light meter. The Topcon RE […]
“We had talked about this technology in the past but, frankly, we were skeptical of its fit at CSG. Mac-Tech was competent and prompt with response times, qualities that meshed well with our own core business values. The high part accuracies we achieved with the Ermak press brakes also demonstrated to us Ermaksan’s ability to design and construct a precision machine frame with tier one components.”
The 11" MacBook Air carried the desirable essential attributes of a netbook, but without the drawbacks of a slower processor and less capable operating system,[52] albeit at a higher price.[53][54][55][56][57] At the low end, Apple introduced the iPad—a different form factor than the netbook, but with improved computing capabilities and lower production cost. Both of these led to a decline in netbook sales, and most PC manufacturers have consequently discontinued their netbook lines in response.[58] Capitalizing on the success of the MacBook Air,[59] Intel promoted Ultrabook as a new high-mobility standard, which has been hailed by some analysts as succeeding where netbooks failed.[60][61][62]
On October 30, 2018, Apple unveiled a redesigned 13.3" MacBook Air model, with a Retina display, Touch ID, Thunderbolt 3, and 3 colors (Silver, Space Gray, and Gold). The MacBook Air began shipping the day of the event and available in-store on November 7. Unlike the previous generation, this model cannot be configured with an Intel Core i7 processor, the reason for this is currently unknown.
You can likewise associate with our specialists for other extra arrangements. We attempt to give the most valuable arrangements that will settle the issue without harming your pockets. Pick up the pace and contact us by dialing our MacBook Air specialized help telephone number. Our specialists are constantly anxious to provide food you at the critical moment.

Your MacBook Air comes with 90 days of complimentary technical support and a one-year limited warranty. Purchase AppleCare+ for Mac to extend your coverage to three years from your AppleCare+ purchase date and add up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other repairable damage, plus applicable tax.
If you own an MacBook Air, and it requires service for any other issue, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any), and applicable taxes. AppleCare or your local AASP or Apple retail store representative will provide you with an estimate of service costs before receiving your authorization to perform service.
Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV, iPad, iPhone, iPod, or Mac computers; Apple operating systems such as iOS, OS X, or OS X Server (GUI only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iLife, iTunes, or iWork; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.
4d New Nvidia Driver Third party post on driver improvements http://barefeats.com/gtx980ti.html Nvidia Blog post about driver: http://blogs.nvidia.com/blog/2015/08/31/mac-driver/ It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.11.6 15G20015 Driver Direct Download (Updated 06-02-18): https://images.nvidia.com/mac/pkg/346/WebDriver-346.03.15f14.pkg 10.12.4 (Updated 04-20-17) https://images.nvidia.com/mac/pkg/367/WebDriver-367.15.10.45f01.pkg (Previous driver with no pascal support but works best with Metal/WoW since 378 series driver had performance issues on 10.12.x that weren't fixed until 10.13.x 10.12.6 16G1408 (Updated 06-02-18) http://us.download.nvidia.com/Mac/Quadro_Certified/378.05.05.25f09/WebDriver-378.05.05.25f09.pkg 10.13.5 17F77 (Updated 06-02-18) https://images.nvidia.com/mac/pkg/387/WebDriver-387.10.10.10.35.106.pkgOmegal625 4d
To test Apple's live-chat support, I submitted a question about modifying Siri's voice. I received a wait-time estimate of 5 minutes, and after 7 minutes, I was speaking with a rep named Zann. First, Zann walked me through the steps of checking my system version and confirming my device, and then gave me the correct set of steps to find Siri's preferences.
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