6d USB Wireless Mouse sporadically unresponsive I have a Macbook Pro 15 inch (2007) running OS 10.14 with the following specs: 2.9 GHz Intel Core i7 16 GB ram Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB I have a TrippLite USB hub to connect my peripherals (currently just my Verbatim Wireless Mouse and an External Monitor via VGA) since this macbook only has thunderbolt ports. However, when I am playing WoW my mouse will randomly become unresponsive. It doesn't seem to be anything in particular that causes it and the length of time the mouse is unresponsive varies. I have been trying to see if this issue occurs without running WoW, but I can't replicate it. I'm not sure what the issue could be. At first I chalked it up to a crappy mouse (the scroll wheel doesn't work, and Verbatim doesn't support Mac for their mice.... weirdos) but it doesn't have any issues outside of WoW. Any ideas on how I can troubleshoot this would be greatly appreciated - thank you! (I tried to make this post a few minutes ago but it seems to have been deleted, not sure why. sorry for any confusion!)Monkman1 6d
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On June 10, 2013, Apple released another update in the same form factor as the 2012 model during the company's Worldwide Developer Conference (WWDC). The 11" and 13" models have a minimum standard 4 GB RAM, with a maximum configuration of 8 GB. Both models are powered by the Haswell ULT 1.3 GHz dual-core Intel Core i5 processors, with Turbo Boost up to 2.6 GHz, while a 1.7 GHz Dual-Core i7, with Turbo Boost up to 3.3 GHz, option is also available. Each model's storage standard is 128 GB SSD, upgradeable to 256 GB and 512 GB SSD. Due to Haswell CPUs, battery life has considerably improved from the previous generation, and the mid-2013 models are capable of 9 hours on the 11" model and 12 hours on the 13" model; a team of reviewers exceeded expected battery life ratings during their test.
To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.
A few days ago I spoke to an Apple customer service rep about getting an adapter. I first went on line to see which one I needed, wasn't sure so I asked for professional help. After twenty minutes, after being on hold for about fifteen minutes, I spoke to someone who didn't seem to have a clue. She put me on hold and then got back on the line to tell me which adapter would work. I needed an adapter for my older printer, so one end had to fit into the back of my new Mac and the other fit the printer plug. The adapter arrived today and it was too small at the computer end. I called Apple back. To make a long story short, I spoke to five people - all of them useless. I was wondering if I was speaking Klingon because nobody seemed to understand that I needed the adapter to plug into the back of my computer and that the other end did fit my printer. They kept assuming that the printer end was the problem. I was passed on to a supervisor who was just as clueless. I was then passed on to someone who was to source the right sized adapter for me and she was the worst of the lot. I can't understand how a company that makes my computer has no idea which adapter I would need for it and after five people, finally one of them realizes that Apple doesn't make them. I got all my other adapters at The Source and they fit perfectly, unfortunately they no longer carry this product. The worst customer service ever and not once did anyone say to me to return this item because I was recommended the wrong size. Not once did anyone offer a refund. I sent the stupid thing back this evening with a note for them to 'stick it where the sun don't shine.' Go anywhere else if you need help with products for your Mac - Apple customer service reps don't have a clue.
The 2010 models include two speakers for stereo sound while earlier versions have one speaker located under the keyboard. The 2011 model replaces DisplayPort with a Thunderbolt 1 port, and also has a 1280×720 FaceTime HD Camera, replacing the previous 640×480 iSight camera. The 2012 model replaces USB 2 with USB 3, and uses the MagSafe 2 instead of the MagSafe connector for charging. The 2015 model updated the Thunderbolt port to Thunderbolt 2.
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.