Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise delivers integrated support and service you can’t get anywhere else. You’ll get IT department–level support by phone or email for all Apple hardware and software. We’ll provide support for complex deployment and integration scenarios, including MDM and Active Directory. And if you need help with IBM MobileFirst for iOS apps, we’ll help troubleshoot your solution and work with IBM to get your issue resolved.
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Oct 30 Discreet or Integrated GPU I have a late 2012 iMac with a NVIDIA GeForce GT 640M 512 MB. WoW has worked great on this machine since I bought it in 2013 for $1030 with no tax (on a military post). Since BfA install/launch, it has slowed down considerably, and not just with the game. It has slowed down period. I thought about adding more RAM (I have 8GB), hearing that iMacs with integrated graphics share memory with the graphics. I looked into it and couldn't figure out how to tell if it had integrated graphics... the instructions I found specified to "look at the About This Mac settings." Well, all I see is the NVIDIA, but nothing indicating discreet or integrated... so after searching deeper, it "appears" that this is not integrated. Is this a proper assumption? Anyway, I really don't want to buy a new machine, but I may have to. I did find this on Craigslist, but I'm not sure if I want to bite. https://washingtondc.craigslist.org/nva/sys/d/apple-mac-pro-late-2013/6732953504.htmlRitchie4 Oct 30
Nov 5 Video Freezes When Tabbed Out Yesterday I "upgraded" to Mojave. While I am playing the game, if I tab out for any reason--be it with the 4-finger swipe to another tab, or any of the launch-type buttons--the game video stops working in the background, and the Beach Ball spins. The audio continues to work, and it seems like the game continues to play, as I often tab out between flight paths, and when i reboot the game, I am at the destination flight path. 15" Late-2014 Retina MBP 10.14 Mojave 2.5 GHz Intel Core i7 16 GB 1600 MHz DDR3 NVIDIA GeForce GT 750M 2048 MB 512GB SSD EDIT: Playing in Windowed Fullscreen Mode.Moleqular24 Nov 5
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Nov 5 Camera Control with Mac Trackpad On my old MacBook Air that I just retired because it can't do Metal, I could swivel the camera viewpoint around by scrolling three fingers on the trackpad. So I could "fly" around and view my toon from all sides, look up to the sky or behind me. Using 2 fingers controlled zoom (in and out). On my brand new MacBook Pro, the 2-finger thing still works to zoom in and out, but I can't seem to find whatever setting will let me swivel around to take in the whole landscape. Note that if I PRESS with 2 fingers, I can AIM my character. This works somewhat as long as they aren't flying or in motion. On a flight path it doesn't hurt anything. But I can't swing around to see them from the front as they turn to wherever I point. How do I get my 3-finger scroll back so I can view the wide world in 360 degrees?Drozil1 Nov 5
Come visit our two show rooms, located in Schaumburg, Illinois, and Milwaukee, Wisconsin. Call ahead or feel free to drop by and see our inventory of approximately $500,000 in spare parts. We also inventory a large number of machines, always powered-up and ready-to-go for training, demonstrations, feasibility tests, and whatever else your need may be. We would love to show you around.
5d 10.14.1 & Spaces & WoW I mentioned in pervious post how 10.14 had major issues with WoW when playing in Fullscreen (Windowed) mode with spaces where if you didnt fully go into a space you were swapping to and back to WoW the game would go into a forever suspended state (spinning beach ball). This could be "fixed" by going fully into the space you were swapping to and going back to WoW which would cause it to resume. 10.14.1 makes this completely worse. Now if you swap to a new space from WoW partially or completely the game will suspend and not come out of it. Avoid this upgrade if you need to use spaces while playing WoW. (again this happens in Fullscreen (Windowed Mode)....it is not occuring in window mode) I dont know if this is a blizzard issue or apple issue but Ive mentioned this a few times now previously and lack of response here from blizzard seems to indicate they dont seem to see this as any of their concern so we are probably stuck with this for a long while. EDIT - After some playing around Ive managed to narrow this issue even further. It seems related somehow to the method of swapping spaces. If I have enabled in my mouse preferences under "More Gestures" to "Swipe between full-screen apps - Swipe left or right with two fingers" and use that method to swap from WoW to new spaces I experience the hang ups. If I disable that and use only the option below that which says: "Mission Cotrol - Double tap with two fingers" to bring up spaces I am not getting the suspended WoW behavior as with the other.Bermy25 5d
As a former AppeCare representative I can't stress enough how difficult this job really is. We have to deal with angry customers who waited too long on the line, give accurate information about endless features and provide an instant resolution. It is mentally exhausting and would take anyone I know into the paths of a breakdown. Now imagine when new products or software are launched. We are given a set of trainning modules to perform on a given amount of time, as per Apple recommendation. Now, what a lot of people are unaware of, is that only a few call centers are actually managed by Apple directly. Other centers are paid by Apple to train people as per their standards, but in the end of the day this is a business we are talking about, so the larger the amount of calls taken daily equals more monney for these centers. Basically, forget the trainning, we are just pushed by our local managers to do these modules as fast as possible because we are needed to take more calls. There is never time to breathe or learn anything.
I had occasion to use customer support this week after my family gifted me with an IPad. I had difficulty with accessing after setting it up. I didn't catch the gentleman's name but I found his explanations way too fast and his tone arrogant, despite my telling him I was a senior and needed patience. I sat through a lengthy discourse on the difference between a password and a postcode, and I remained locked out. I think his telling me to hang up, sit back, relax and meditate and the password would come to me was his giving up. I give the service a zero. Once I can figure out how to reset the thing it will be going back.
Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear. This most recent experience was the worst. Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him. Ridiculous. Not sure what happened to cause this slide.
After graduating from Bard College a B.A. in Literature, Henry T. Casey worked in publishing and product development at Rizzoli and The Metropolitan Museum of Art, respectively. Henry joined Tom's Guide and LAPTOP having written for The Content Strategist, Tech Radar and Patek Philippe International Magazine. He divides his free time between going to live concerts, listening to too many podcasts, and mastering his cold brew coffee process. Content rules everything around him.