Oct 31 Unable to launch game - Mojave 10.14.1 (beta) Hi all, I can't seem to launch WoW - I've uninstalled/reinstalled it and all that happens is, is the icon "bounces" in the tray for a bit, the launcher says the game is running and then nothing else happens, no splash screen, anything. I'm on Mojave 10.14.1 (beta) (not sure why, I opted out of the beta). 2018 MBP w/ Touchbar.Daefish2 Oct 31

No! Well, AppleCare+ plans for iPhone and iPad purchased in the United States and Canada are only valid in the United States and Canada, but other Apple devices (Apple Watch, Mac, iPod, Apple TV, and Apple displays) provide global coverage. Service options do vary between countries, but any AppleCare service is always performed by authorized techs with genuine Apple parts.

A Technical Support Incident (TSI) is a request for code-level support for Apple frameworks, APIs, and tools, and is available to members of the Apple Developer Program, Apple Developer Enterprise Program, and MFi Program. Submit a TSI if you cannot fix a bug, have trouble implementing a specific technology, or have other questions about your code. Your incident will be assigned to a Developer Technical Support engineer who can help troubleshoot your code or investigate possible workarounds to fast-track your development. Support is provided in English via email, typically within three business days.


Thanks for the article. However, if by "power of positivity" you mean condescending attitude, providing cookie cutter replies to one's questions for the sole purpose of diverting the issues, and overall being insincere and shifting the responsibility of the problem onto the consumer, well, yes, Apple is at the top of the list. The so called "Genius Bar" is useless and its geniusless techs feign ignorance of problems which are listed in the millions on a basic online search. As others have already pointed out, I have been a faithful Apple customer for many years, but the lack of "customer service" (ie: "resolving problems") leads me to say Apple no more.
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6d USB Wireless Mouse sporadically unresponsive I have a Macbook Pro 15 inch (2007) running OS 10.14 with the following specs: 2.9 GHz Intel Core i7 16 GB ram Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB I have a TrippLite USB hub to connect my peripherals (currently just my Verbatim Wireless Mouse and an External Monitor via VGA) since this macbook only has thunderbolt ports. However, when I am playing WoW my mouse will randomly become unresponsive. It doesn't seem to be anything in particular that causes it and the length of time the mouse is unresponsive varies. I have been trying to see if this issue occurs without running WoW, but I can't replicate it. I'm not sure what the issue could be. At first I chalked it up to a crappy mouse (the scroll wheel doesn't work, and Verbatim doesn't support Mac for their mice.... weirdos) but it doesn't have any issues outside of WoW. Any ideas on how I can troubleshoot this would be greatly appreciated - thank you! (I tried to make this post a few minutes ago but it seems to have been deleted, not sure why. sorry for any confusion!)Monkman1 6d
6d Game unhides itself Hi everyone, For the past week or two (probably since the original 8.0 patch, but maybe one of the minor updates since then) I've had an issue where the game will sometimes unhide itself. What I mean by this is that I can press Cmd-H as usual to hide the game and show the desktop, but then a short time later the game may reactivate itself as if I'd clicked its dock icon. If I use Cmd-Tab, therefore keeping the game visible, then this issue does not occur. Has anyone else run into this? I'm on 10.12.6 with a GTX 960.Melcene12 6d
DO NOT USE this company! Complete false advertising. They quoted me saying the work would cost a maximum of $500, and wouldn't do any work unless they had my permission first. They did the work and then the bill came to over $1,000. I did not pay and then they threatened to take it to collections. They didn't even have my signature on any kind of contract. I was so irritated with the whole process after they hounded me with calls and texts, that I finally paid them almost $500, for basically nothing. DO NOT WASTE YOUR TIME AND MONEY with this company. I suggest going elsewhere.

Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear.  This most recent experience was the worst.  Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him.  Ridiculous.  Not sure what happened to cause this slide.
Oct 31 Unable to launch game - Mojave 10.14.1 (beta) Hi all, I can't seem to launch WoW - I've uninstalled/reinstalled it and all that happens is, is the icon "bounces" in the tray for a bit, the launcher says the game is running and then nothing else happens, no splash screen, anything. I'm on Mojave 10.14.1 (beta) (not sure why, I opted out of the beta). 2018 MBP w/ Touchbar.Daefish2 Oct 31
Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear.  This most recent experience was the worst.  Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him.  Ridiculous.  Not sure what happened to cause this slide.

“Prior to the laser we fabricated all our components on the turret press or on manual machines. The operations required hours of cleanup. Punch-formed parts and louvers are reserved for our existing turret punches but the laser has taken on 90 percent of the workload with minimal cleanup. We’ve been able to reclaim that time and move our manpower from the hand labor it took to make and clean parts to assembly work instead. As a result we’ve increased output, stepped up assembly time and cut fabrication time by weeks for some components.”
Nov 13 Mojave, Cannot Launch WoW Every time I launch WoW it crashes. I'm running Mojave 10.14. Here's the Error Log: -------------------------------------------------------------------------------- Crashed Thread --------------------------------------------------------------------------------  Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.Assertion> -------------------------------------------------------------------------------- Assertion -------------------------------------------------------------------------------- Exception Raised! App: /Applications/World of Warcraft/World of Warcraft.app Error Code: 0x85100086 Exception: (unknown) Description: Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied -------------------------------------------------------------------------------- Registers -------------------------------------------------------------------------------- rax : 0x000000000100001f rbx : 0x0000000000000003 rcx : 0x00000000efbfd3a8 rdx : 0x0000000000000028 rdi : 0x00000000efbfd418 rbp : 0x00000000efbfd400 rsp : 0x00000000efbfd3a8 r8 : 0x0000000000000607 r9 : 0x0000000000000000 r10 : 0x00000000000009c8 r11 : 0x0000000000000206 r12 : 0x0000000000000003 r13 : 0x00000000000009c8 r14 : 0x00000000efbfd418 r15 : 0x0000000000000028 rip : 0x000000007da9ec2a rflags : 0x0000000000000206 cs : 0x0000000000000007 fs : 0x0000000000000000 gs : 0x0000000000000000 mxcsr : 0x0000000000001fa1 mxcsrmask : 0x000000000000ffff xmm0 : 0xffffff00 0xffffffff 0xffffffff 0xffffffff xmm1 : 0x00000000 0x00000000 0x000009c8 0x00000000 xmm2 : 0x00000206 0x00000000 0x00000003 0x00000000 xmm3 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm4 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm5 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm6 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm7 : 0x00000206 0x00000000 0x00000007 0x00000000 xmm8 : 0x00000000 0x00000000 0x00000000 0x00000000 xmm9 : 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 xmm10 : 0x00ff00e1 0x00ff00e1 0x00ff00e1 0x00ff00e1 xmm11 : 0x00e100e1 0x00e100e1 0x00e100e1 0x00e100e1 xmm12 : 0x00020002 0x00020002 0x00020002 0x00020002 xmm13 : 0x789abcdf 0x3fb23456 0x789abcdf 0x3fb23456 xmm14 : 0x20000000 0x401239aa 0x00000000 0x00000000 xmm15 : 0x20000000 0x401239aa 0x20000000 0x3ff500ee ================================================================================  Exception  Crash  .Mac Team  ERROR #134 (0x85100086) Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied (unknown) <:Inspector.Summary>  8.0.1.28153  Retail  10  28153  8.0.1  World of WarCraft  Client Type: WoW  World of Warcraft.app Executable UUID: 0A860711-1A51-3FB7-9754-0399BC821F31  X64  All Mac User: zenasprime Computer: Jade Virtual Memory: 0.00 MB Free Disk Space: 89469.06 GB Exe Built: Oct 16 2018 18:54:40 Init: 000003FF 00000000 App Up Time: 0 days, 0 hours, 0 minutes, 3 seconds System Up Time: 0 days, 6 hours, 29 minutes, 26 seconds  mach_absolute_time Current Frame: 0 Current Time: 0 Current Tick: 0  0  0 Addon resource usage (not including lua memory): 0 Number of thread pool threads (Total/HighPriority): 0/0  launchd  enUS  enUS Session Time(hh:mm:ss): 00:00:00  00:00:00 - 00:14:59 Time in World(hh:mm:ss): 00:00:00  00:00:00 - 00:00:00 Total Time in World(hh:mm:ss): 00:00:00  00:00:00 - 00:00:00  No  No  0  0  Yes  0  No  CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0  No Number of successful WoWConnections: 0 Battle Tag: n/a Last Known Player: 0000000000000000, (0, 0, 0, 0) Selected Player: 0000000000000000 CVar Settings:  US  enUS  enUS  wow_enus  0  19  MTL  1  0  1840x1035  5  5  6000.000000  1400.000000  50.000000  70.000000  2.000000  1.000000  0.000000  1.000000  1.000000  64.000000  160.000000  1.000000  1024.000000  0.000000  2.000000  1.000000  4.000000  400.000000  350.000000  0.000000  0.000000  1.000000  2.000000  20.000000  30.000000  0.000000  90.000000  6000.000000  2.000000  2.000000  1.000000  64.000000  160.000000  2.000000  400.000000  350.000000  0.000000  0.000000  4.000000  1.000000  1024.000000  0.000000  0.000000  1.000000  1.000000  50.000000  70.000000  1.000000  1.000000  2.000000  20.000000  30.000000  0.000000  90.000000  0.000000  0.000000  1.000000  1.000000  3.000000  5.000000  5  5  5  3.000000  3.000000  3.000000  3.000000  5.000000  2.000000  5  5  3.000000  3.000000  2.000000  3.000000  3.000000  3.000000  3.000000  2.000000  zenasprime@mac.com  !ZENASPRIME|ALICIAMAY|DATADRIFT|  8  6  0  80000  0.80000001192093  7  0.40000000596046  0.60000002384186  105  1541856952543  23  24  20.000000  20.000000  36159  1  36484  1  11525  0  73503  1  30  1  1  1  2  -1  1  1  1  1  1  1  1  1  1  1  0  0  System Default  1.000000  1.000000  8.000000  20.000000  1400.000000  8.000000  20.000000  1.000000  2.000000  3.000000  2.000000  3.000000  3.000000  2.000000  0  30  30  1  AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:2  AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:1  2  0 ---------------------------------------- Installation settings: ---------------------------------------- UID: wow_enus Expansion Level: 7 PTR: 0 Beta: 0 ProductCode: 'wow' ---------------------------------------- GxInfo ---------------------------------------- No GX Device Created  0  No ---------------------------------------- Streaming diagnostics (Errors): ---------------------------------------- [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED ---------------------------------------- Streaming Errors Count: 0  No ---------------------------------------- Streaming diagnostics (Info): ---------------------------------------- [20181112T20:51:25] {659604} INF: NGDP initialization - (archive: true, cache: true, Async: true) [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659667} INF: adding network address 8.252.30.254:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.104:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.120:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.107:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.1:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.6:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.4:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.2:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: NameResolutionComplete numServers 2 numHosts 13 [20181112T20:51:25] {659604} INF: initializing LRU status [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_CDN_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_BUILD_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_PATCH_CONFIG ---------------------------------------- ----------------------------------------- DBG-DATA< > ---------------------------------------- -------------------------------------------------------------------------------- Threads -------------------------------------------------------------------------------- Thread 0x00000D03 [Stack Base: 0x0000000003546000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00001707 [Stack Base: 0x00000000035c9000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00002003 "Exception Handler" [Stack Base: 0x0000000003dcc000 Used Space: 520/8388608 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DB1 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197073 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00001F03 "Async Signal Handler" [Stack Base: 0x0000000003e4f000 Used Space: 440/524288 bytes] 0 0x00007FFF7DAA2876 "libsystem_kernel.dylib" __semwait_signal + 10 1 0x00007FFF7DA2D692 "libsystem_c.dylib" sleep + 41 2 0x00007FFF7DA2D6BE "libsystem_c.dylib" sleep + 85 3 0x00000001019E14BA "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13198874 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00002A03 "Fatal Exception Handler" [Stack Base: 0x0000000003ed2000 Used Space: 504/524288 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DF4 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197140 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00003A07 [Stack Base: 0x0000000003f55000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00004507 [Stack Base: 0x0000000003fd8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00009F07 "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000042da000 Used Space: 904/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D44A23 "com.blizzard.worldofwarcraft" 2 0x0000000101546F7E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8372446 3 0x0000000101546C15 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371573 4 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000650B "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000045dc000 Used Space: 1256/2097152 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000101546C2E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371598 2 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000660F [Stack Base: 0x00000000046df000 Used Space: 504/1048576 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x000000010003AFF8 "com.blizzard.worldofwarcraft" 2 0x0000000100071729 "com.blizzard.worldofwarcraft" 3 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00006703 [Stack Base: 0x00000000047e2000 Used Space: 4488/1048576 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000100075F2E "com.blizzard.worldofwarcraft" 2 0x00000001000730FC "com.blizzard.worldofwarcraft" 3 0x0000000100D8CD09 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 269929 4 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008903 [Stack Base: 0x0000000004865000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00008803 [Stack Base: 0x00000000048e8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007803 [Stack Base: 0x000000000496b000 Used Space: 1256/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007B07 [Stack Base: 0x0000000000000003 Used Space: 3/3 bytes] 0 0x0000000000000000 Thread 0x00008713 [Stack Base: 0x0000000004cf0000 Used Space: 936/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 0x0000000100C98886 "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008603 [Stack Base: 0x0000000004ff2000 Used Space: 912/2097152 bytes] 0 0x0000000100D46EA4 "com.blizzard.worldofwarcraft" 1 0x000000010007F099 "com.blizzard.worldofwarcraft" 2 0x0000000100C9946C "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00007903 [Stack Base: 0x00000000052f4000 Used Space: 968/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 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"libcups.2.dylib" (2.13.0) <51E06E95-891F-3B88-A8C3-35B514C57239> "/usr/lib/libcups.2.dylib" 0x00007FFF7BB9E000 - 0x00007FFF7BB9EFFF "libenergytrace.dylib" (1.0.0)  "/usr/lib/libenergytrace.dylib" 0x00007FFF7BBD0000 - 0x00007FFF7BBD5FFF "libgermantok.dylib" (1.0.0) <9CBF0658-E83B-32E6-B674-3EE72D22C041> "/usr/lib/libgermantok.dylib" 0x00007FFF7BBD6000 - 0x00007FFF7BBDBFFF "libheimdal-asn1.dylib" (1.0.0) <58971629-3850-3905-A9A1-09FCF7A32815> "/usr/lib/libheimdal-asn1.dylib" 0x00007FFF7BC07000 - 0x00007FFF7BCF8FFF "libiconv.2.dylib" (7.0.0) <3240A278-F537-3EC8-BE0C-983797520A50> "/usr/lib/libiconv.2.dylib" 0x00007FFF7BCF9000 - 0x00007FFF7BF5CFFF "libicucore.A.dylib" (62.1.0)  "/usr/lib/libicucore.A.dylib" 0x00007FFF7BFA9000 - 0x00007FFF7BFAAFFF "liblangid.dylib" (1.0.0)  "/usr/lib/liblangid.dylib" 0x00007FFF7BFAB000 - 0x00007FFF7BFC3FFF "liblzma.5.dylib" (6.3.0) <3ADDFA63-F37A-3C9C-91E4-58EE3113B9A1> "/usr/lib/liblzma.5.dylib" 0x00007FFF7BFDB000 - 0x00007FFF7C08BFFF "libmecab.1.0.0.dylib" (779.15.23) <6A38FCDA-17CE-30C3-AB66-A714CF645384> "/usr/lib/libmecab.1.0.0.dylib" 0x00007FFF7C08C000 - 0x00007FFF7C2C9FFF "libmecabra.dylib" (779.15.23) <30E102AA-F3D3-3572-A1AE-1F2287DEF696> "/usr/lib/libmecabra.dylib" 0x00007FFF7C4A1000 - 0x00007FFF7C7F9FFF "libnetwork.dylib" (1.0.0)  "/usr/lib/libnetwork.dylib" 0x00007FFF7C88A000 - 0x00007FFF7D013FFF "libobjc.A.dylib" (228.0.0) <9D7111F2-BDC7-3572-B987-79309B9AE957> "/usr/lib/libobjc.A.dylib" 0x00007FFF7D026000 - 0x00007FFF7D02AFFF "libpam.2.dylib" (3.0.0) <8C419238-675A-3C41-B8D4-95E391CA630F> "/usr/lib/libpam.2.dylib" 0x00007FFF7D02D000 - 0x00007FFF7D063FFF "libpcap.A.dylib" (1.0.0) <5939AB23-B2A9-3C03-B6C1-4F0E5A21D9FC> "/usr/lib/libpcap.A.dylib" 0x00007FFF7D17D000 - 0x00007FFF7D195FFF "libresolv.9.dylib" (1.0.0) <0FEAEB01-B926-37FA-AB47-99BAC481C10B> "/usr/lib/libresolv.9.dylib" 0x00007FFF7D1E7000 - 0x00007FFF7D1E8FFF "libspindump.dylib" (1.0.0) <0E60D709-0A48-3905-ACD1-9DDE6FD8B476> "/usr/lib/libspindump.dylib" 0x00007FFF7D1E9000 - 0x00007FFF7D3B5FFF "libsqlite3.dylib" (274.20.0) <92515835-B51A-35DA-98E2-07A63353D4B8> "/usr/lib/libsqlite3.dylib" 0x00007FFF7D642000 - 0x00007FFF7D645FFF "libutil.dylib" (1.0.0) <91EE9BF4-FB06-3260-B502-7EFDAD5AF59B> "/usr/lib/libutil.dylib" 0x00007FFF7D646000 - 0x00007FFF7D653FFF "libxar.1.dylib" (1.3.0) <4B4D0206-0B62-3E89-AD07-E7BB9E4DFA68> "/usr/lib/libxar.1.dylib" 0x00007FFF7D658000 - 0x00007FFF7D73BFFF "libxml2.2.dylib" (10.9.0)  "/usr/lib/libxml2.2.dylib" 0x00007FFF7D73C000 - 0x00007FFF7D764FFF "libxslt.1.dylib" (3.26.0)  "/usr/lib/libxslt.1.dylib" 0x00007FFF7D765000 - 0x00007FFF7D777FFF "libz.1.dylib" (1.2.11) <99A3D725-8388-38B4-B66C-5E9006E6F072> "/usr/lib/libz.1.dylib" 0x00007FFF7D7E8000 - 0x00007FFF7D7ECFFF "libcache.dylib" (81.0.0)  "/usr/lib/system/libcache.dylib" 0x00007FFF7D7ED000 - 0x00007FFF7D7F7FFF "libcommonCrypto.dylib" (0.0.0) <78093D4F-91DB-35C8-981A-13375778B2E7> "/usr/lib/system/libcommonCrypto.dylib" 0x00007FFF7D7F8000 - 0x00007FFF7D7FFFFF "libcompiler_rt.dylib" (63.4.0)  "/usr/lib/system/libcompiler_rt.dylib" 0x00007FFF7D800000 - 0x00007FFF7D809FFF "libcopyfile.dylib" (1.0.0) <4BCDADBF-79F5-3829-B47D-64DA0D44BCBF> "/usr/lib/system/libcopyfile.dylib" 0x00007FFF7D80A000 - 0x00007FFF7D88EFFF "libcorecrypto.dylib" (602.200.50) <7AEC5B72-0B92-37E8-808B-6732DB714139> "/usr/lib/system/libcorecrypto.dylib" 0x00007FFF7D914000 - 0x00007FFF7D94EFFF "libdispatch.dylib" (1008.200.78)  "/usr/lib/system/libdispatch.dylib" 0x00007FFF7D94F000 - 0x00007FFF7D97EFFF "libdyld.dylib" (625.13.0) <4B16C209-83D4-3817-9B62-C2F7FFB23755> "/usr/lib/system/libdyld.dylib" 0x00007FFF7D97F000 - 0x00007FFF7D97FFFF "libkeymgr.dylib" (30.0.0)  "/usr/lib/system/libkeymgr.dylib" 0x00007FFF7D980000 - 0x00007FFF7D98CFFF "libkxld.dylib" (1.0.0)  "/usr/lib/system/libkxld.dylib" 0x00007FFF7D98D000 - 0x00007FFF7D98DFFF "liblaunch.dylib" (1336.201.2) <43E6698E-155E-3EAE-BAFF-CA5FCB35325C> "/usr/lib/system/liblaunch.dylib" 0x00007FFF7D98E000 - 0x00007FFF7D993FFF "libmacho.dylib" (917.0.0) <17BF7038-9C70-3EE1-9E96-3AE10D49669E> "/usr/lib/system/libmacho.dylib" 0x00007FFF7D994000 - 0x00007FFF7D996FFF "libquarantine.dylib" (86.200.11)  "/usr/lib/system/libquarantine.dylib" 0x00007FFF7D997000 - 0x00007FFF7D998FFF "libremovefile.dylib" (45.200.2)  "/usr/lib/system/libremovefile.dylib" 0x00007FFF7D999000 - 0x00007FFF7D9B0FFF "libsystem_asl.dylib" (356.200.4)  "/usr/lib/system/libsystem_asl.dylib" 0x00007FFF7D9B1000 - 0x00007FFF7D9B1FFF "libsystem_blocks.dylib" (73.0.0) <26419398-C30C-30F1-B656-A92AFA9560F6> "/usr/lib/system/libsystem_blocks.dylib" 0x00007FFF7D9B2000 - 0x00007FFF7DA3AFFF "libsystem_c.dylib" (1272.200.26) <3DEEE96E-6DF6-35AD-8654-D69AC26B907B> "/usr/lib/system/libsystem_c.dylib" 0x00007FFF7DA3B000 - 0x00007FFF7DA3EFFF "libsystem_configuration.dylib" (963.200.27) <02CC3996-B34E-333C-8806-AE2699D34424> "/usr/lib/system/libsystem_configuration.dylib" 0x00007FFF7DA3F000 - 0x00007FFF7DA42FFF "libsystem_coreservices.dylib" (66.0.0) <254B6849-2C8F-302C-8616-B8324A11AB30> "/usr/lib/system/libsystem_coreservices.dylib" 0x00007FFF7DA43000 - 0x00007FFF7DA49FFF "libsystem_darwin.dylib" (1.0.0) <974E9EF7-DE72-34B7-B056-0A81C10DF8EB> "/usr/lib/system/libsystem_darwin.dylib" 0x00007FFF7DA4A000 - 0x00007FFF7DA50FFF "libsystem_dnssd.dylib" (878.200.35)  "/usr/lib/system/libsystem_dnssd.dylib" 0x00007FFF7DA51000 - 0x00007FFF7DA9DFFF "libsystem_info.dylib" (1.0.0) <0707C387-D7DE-372E-8FF1-3DE5C91932D6> "/usr/lib/system/libsystem_info.dylib" 0x00007FFF7DA9E000 - 0x00007FFF7DAC5FFF "libsystem_kernel.dylib" (4903.201.2) <45FAA4C0-D553-34FD-ADF8-884886AE0D2A> "/usr/lib/system/libsystem_kernel.dylib" 0x00007FFF7DAC6000 - 0x00007FFF7DB11FFF "libsystem_m.dylib" (3158.200.7) <43D1796B-954F-37D6-B1AC-9D80DF0655A2> "/usr/lib/system/libsystem_m.dylib" 0x00007FFF7DB12000 - 0x00007FFF7DB36FFF "libsystem_malloc.dylib" (166.200.60) <846F6898-117C-3427-A8FB-3772FFC2410B> "/usr/lib/system/libsystem_malloc.dylib" 0x00007FFF7DB37000 - 0x00007FFF7DB42FFF "libsystem_networkextension.dylib" (1.0.0)  "/usr/lib/system/libsystem_networkextension.dylib" 0x00007FFF7DB43000 - 0x00007FFF7DB4AFFF "libsystem_notify.dylib" (172.200.21)  "/usr/lib/system/libsystem_notify.dylib" 0x00007FFF7DB4B000 - 0x00007FFF7DB54FFF "libsystem_platform.dylib" (177.200.16)  "/usr/lib/system/libsystem_platform.dylib" 0x00007FFF7DB55000 - 0x00007FFF7DB5FFFF "libsystem_pthread.dylib" (330.201.1) <87A6B136-E423-3B6D-A58A-137F392D7D9D> "/usr/lib/system/libsystem_pthread.dylib" 0x00007FFF7DB60000 - 0x00007FFF7DB63FFF "libsystem_sandbox.dylib" (851.201.1)  "/usr/lib/system/libsystem_sandbox.dylib" 0x00007FFF7DB64000 - 0x00007FFF7DB66FFF "libsystem_secinit.dylib" (30.200.13)  "/usr/lib/system/libsystem_secinit.dylib" 0x00007FFF7DB67000 - 0x00007FFF7DB6EFFF "libsystem_symptoms.dylib" (1.0.0)  "/usr/lib/system/libsystem_symptoms.dylib" 0x00007FFF7DB6F000 - 0x00007FFF7DB84FFF "libsystem_trace.dylib" (906.200.86) <7983ED77-18B5-39A5-BE19-AE4F2832ADEA> "/usr/lib/system/libsystem_trace.dylib" 0x00007FFF7DB86000 - 0x00007FFF7DB8BFFF "libunwind.dylib" (35.4.0) <41222EF6-2233-3CF4-947A-15D48CB8C030> "/usr/lib/system/libunwind.dylib" 0x00007FFF7DB8C000 - 0x00007FFF7DBBCFFF "libxpc.dylib" (1336.201.2) <0A8747D1-33AA-37E1-B97A-BA9B95FE4E8C> "/usr/lib/system/libxpc.dylib" <:Inspector.DebugModules>  Mac ASSERTION ================================================================================ Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.HashBlock> Diro1	Nov 13

If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
Come visit our two show rooms, located in Schaumburg, Illinois, and Milwaukee, Wisconsin. Call ahead or feel free to drop by and see our inventory of approximately $500,000 in spare parts. We also inventory a large number of machines, always powered-up and ready-to-go for training, demonstrations, feasibility tests, and whatever else your need may be. We would love to show you around. 
We don't know why the support.apple.com site glitched out on multiple occasions, but we were happy to see the issue disappear by our third call. If Apple wants an even better score next year, we'd suggest its agents find footing on Facebook, and make sure its employees know all the ins and outs of its latest features so that callers aren't put on hold while techs investigate.
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