You also get up to two incidents of accidental damage coverage for a relatively low service fee. If you’ve only damaged the screen, a screen replacement is only $29. But if the iPhone has other damage, the fee is $99. iPhones are eligible for the Express Replacement Service, letting you request a replacement device in the mail before you send your original damaged device in for repair.
AppleCare for Enterprise starts with an AppleCare Account Manager — your personal liaison with AppleCare. Your AppleCare Account Manager will help review your IT infrastructure, track issues you may be having, and provide monthly activity reports for both support calls and repairs. With continuous support from your AppleCare Account Manager, you and your team will get the most out of AppleCare for Enterprise.
Testing conducted by Apple in June 2018 using preproduction 2.3GHz quad-core Intel Core i5-based 13-inch MacBook Pro systems with 8GB of RAM and 512GB SSD; and preproduction 2.6GHz 6-core Intel Core i7-based 15-inch MacBook Pro systems with 16GB of RAM and 512GB SSD. Testing conducted by Apple in May 2017 using preproduction 2.3GHz dual-core Intel Core i5-based 13-inch MacBook Pro systems with 8GB of RAM and 1TB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%. The iTunes movie playback test measures battery life by playing back HD 1080p content with display brightness set to 12 clicks from bottom or 75%. The standby test measures battery life by allowing a system, connected to a wireless network and signed in to an iCloud account, to enter standby mode with Safari and Mail applications launched and all system settings left at default. Battery life varies by use and configuration. See www.apple.com/batteries for more information.
Apple incorporated several features in the design of the MacBook Air, such as the reduction of lead to make it more environmentally friendly. The MacBook Air contains no BFRs and PVC wiring, meets Energy Star 5.0 requirements, has a recyclable enclosure, and is rated EPEAT Gold. Its display is made from arsenic-free glass, and contains no mercury.[7][42] To reduce the computer's size and weight, several features were sacrificed. It was Apple's first notebook since the PowerBook 2400c without a built-in removable media drive.[43] It also omits a FireWire port, Ethernet port, line-in, media card slots (except the 13" 2010 through 2015 models, which have an SD card slot), and a Kensington Security Slot.[44]

Apparently Apple owns this blog page because is certainly doesn't portray the truth about Apple customer service. I bought my first and last apple product a year ago an IPad Air 2. I had a variety of issues with shutting down instantly, the power cord failed after six months, I was told I had to buy a new printer if I wanted to print using the IPad. Customer service was useless each time I called which was many. I believe Apple deletes most negative reviews from the web and portrays a false perception that Ipads are prefect and loved by everyone. Its total crap!!
Following its introduction, the MacBook Air was greeted with a mixed reception. The portability of the MacBook Air was praised in reviews, but the compromise in features was criticized.[17][18][19] The full-sized keyboard, weight, thinness, and Multi-Touch trackpad were appreciated in reviews, while the limited configuration options and ports, slow speed (in non-SSD models), non-user-replaceable battery, small hard drive, and price were criticized.[17][18] The flip-down hatch on the side of the original MacBook Air is a tight fit for some headphone plugs and USB devices, requiring users to purchase an extension cable. Apple removed the flip-down hatch on the late 2010 model in favor of open connection ports, as is the case with most other laptops.[20][21]

The MacBook Air is a line of Macintosh subnotebook computers developed and manufactured by Apple Inc. It consists of a full-size keyboard, a machined aluminum case, and a thin light structure. The Air is available with a screen size of (measured diagonally) 13.3-inch (33.782 cm), with different specifications produced by Apple. Since 2010, all MacBook Air models have used solid-state drive storage and Intel Core i5 or i7 CPUs.[2] A MacBook Air with an 11.6-inch (29.46 cm) screen was made available in 2010.[3]

Furthermore, to prove our dedication to excellent customer service, we promise a 24-Hour Guaranteed Response for any and all of your service needs, backed by a highly-skilled Technical Service Department. No automatic responses. We understand that our customers aren't all the same.  So, whether you need to follow up on an order, have a technical question answered, or if your sales representative is unavailable and you need answers fast, our team is ready to provide a more personalized service to meet your specific needs. 
Apple incorporated several features in the design of the MacBook Air, such as the reduction of lead to make it more environmentally friendly. The MacBook Air contains no BFRs and PVC wiring, meets Energy Star 5.0 requirements, has a recyclable enclosure, and is rated EPEAT Gold. Its display is made from arsenic-free glass, and contains no mercury.[7][42] To reduce the computer's size and weight, several features were sacrificed. It was Apple's first notebook since the PowerBook 2400c without a built-in removable media drive.[43] It also omits a FireWire port, Ethernet port, line-in, media card slots (except the 13" 2010 through 2015 models, which have an SD card slot), and a Kensington Security Slot.[44]

For an MacBook Air under Apple’s One-Year Limited Warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service or for the remaining period of the warranty, whichever provides longer coverage for you. For an MacBook Air not under Apple’s warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service.


Nov 12 Launcher continually updating Hey all, Since last patch - my launcher has been continually wanting to update the game client. Updates fine, client plays fine. As soon as I exit, the 'PLAY' button switches to 'UPDATE'. Rinse, lather, repeat. I've reset all UI options I've scanned the game files I've rebooted It's really an annoyance at this stage, as it doesn't actually affect game play, other than causing a 45-60 delay in launching, since it has to download patch data, manifests, etc to determine that hey, it's already patched. More than anything, I just wanted to get some visibility to the problem, and if anyone has a workaround/fix I'm all ears.Pyanfir4 Nov 12
Mac-Tech can help you buy or sell a pre-owned piece of equipment! Our Sales Staff contacts hundreds of people on a weekly basis, buying, selling, and brokering a large variety of metal fabricating machines. Once the machines are in our facilities, our expert Team of Service Technicians get to work repairing and re-furbishing the machines until they're like new again. Don't believe us? Fill out a Contact Form or call us at 888-MAC-9555 and ask about our “like-new” purchase options.
Nov 12 nVidia Boot screens on Mojave This bodes ... interesting. https://forums.macrumors.com/threads/rtx-series-cards-have-native-bootscreen-support.2148023 Seems the new nVidia RTX cards, if installed on Mojave, have boot screens stock -- no flashing required. There are no drivers available for these cards on Mac OS, but there are fairly reliable reports of Mac OS functional boot screens. Lends a lot of credence to the reports that nVidia is actually working on drivers for the Mac for the new cards. As one person with a Mac Pro 5,1 commented in the thread, this seems to be the year to write a letter to Santa Claus as apparently it might just work. First Mojave support, then NVMe support, and now this.Sagerremeseb20 Nov 12
Nov 7 PTR Wont launch. So for the last week when ptr was down, I've been able to launch the ptr client and check. But after the recent build update, the game simply won't launch, either through the desktop client or through opening the game itself from the install folders. I've uninstalled and reinstalled, and now I don't have the same ability to open through the folders as before, it seems the ptr client just didn't download when I reinstalled? I've scanned for repairs and it says that its fine, the game is up to date, but it just won't open. Any thoughts to what might be doing this?Yuleí1 Nov 7
Nov 13 Mojave, Cannot Launch WoW Every time I launch WoW it crashes. I'm running Mojave 10.14. Here's the Error Log: -------------------------------------------------------------------------------- Crashed Thread -------------------------------------------------------------------------------- Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.Assertion> -------------------------------------------------------------------------------- Assertion -------------------------------------------------------------------------------- Exception Raised! App: /Applications/World of Warcraft/World of Warcraft.app Error Code: 0x85100086 Exception: (unknown) Description: Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied -------------------------------------------------------------------------------- Registers -------------------------------------------------------------------------------- rax : 0x000000000100001f rbx : 0x0000000000000003 rcx : 0x00000000efbfd3a8 rdx : 0x0000000000000028 rdi : 0x00000000efbfd418 rbp : 0x00000000efbfd400 rsp : 0x00000000efbfd3a8 r8 : 0x0000000000000607 r9 : 0x0000000000000000 r10 : 0x00000000000009c8 r11 : 0x0000000000000206 r12 : 0x0000000000000003 r13 : 0x00000000000009c8 r14 : 0x00000000efbfd418 r15 : 0x0000000000000028 rip : 0x000000007da9ec2a rflags : 0x0000000000000206 cs : 0x0000000000000007 fs : 0x0000000000000000 gs : 0x0000000000000000 mxcsr : 0x0000000000001fa1 mxcsrmask : 0x000000000000ffff xmm0 : 0xffffff00 0xffffffff 0xffffffff 0xffffffff xmm1 : 0x00000000 0x00000000 0x000009c8 0x00000000 xmm2 : 0x00000206 0x00000000 0x00000003 0x00000000 xmm3 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm4 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm5 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm6 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm7 : 0x00000206 0x00000000 0x00000007 0x00000000 xmm8 : 0x00000000 0x00000000 0x00000000 0x00000000 xmm9 : 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 xmm10 : 0x00ff00e1 0x00ff00e1 0x00ff00e1 0x00ff00e1 xmm11 : 0x00e100e1 0x00e100e1 0x00e100e1 0x00e100e1 xmm12 : 0x00020002 0x00020002 0x00020002 0x00020002 xmm13 : 0x789abcdf 0x3fb23456 0x789abcdf 0x3fb23456 xmm14 : 0x20000000 0x401239aa 0x00000000 0x00000000 xmm15 : 0x20000000 0x401239aa 0x20000000 0x3ff500ee ================================================================================ Exception Crash .Mac Team ERROR #134 (0x85100086) Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied (unknown) <:Inspector.Summary> 8.0.1.28153 Retail 10 28153 8.0.1 World of WarCraft Client Type: WoW World of Warcraft.app Executable UUID: 0A860711-1A51-3FB7-9754-0399BC821F31 X64 All Mac User: zenasprime Computer: Jade Virtual Memory: 0.00 MB Free Disk Space: 89469.06 GB Exe Built: Oct 16 2018 18:54:40 Init: 000003FF 00000000 App Up Time: 0 days, 0 hours, 0 minutes, 3 seconds System Up Time: 0 days, 6 hours, 29 minutes, 26 seconds mach_absolute_time Current Frame: 0 Current Time: 0 Current Tick: 0 0 0 Addon resource usage (not including lua memory): 0 Number of thread pool threads (Total/HighPriority): 0/0 launchd enUS enUS Session Time(hh:mm:ss): 00:00:00 00:00:00 - 00:14:59 Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 Total Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 No No 0 0 Yes 0 No CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0 No Number of successful WoWConnections: 0 Battle Tag: n/a Last Known Player: 0000000000000000, (0, 0, 0, 0) Selected Player: 0000000000000000 CVar Settings: US enUS enUS wow_enus 0 19 MTL 1 0 1840x1035 5 5 6000.000000 1400.000000 50.000000 70.000000 2.000000 1.000000 0.000000 1.000000 1.000000 64.000000 160.000000 1.000000 1024.000000 0.000000 2.000000 1.000000 4.000000 400.000000 350.000000 0.000000 0.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 6000.000000 2.000000 2.000000 1.000000 64.000000 160.000000 2.000000 400.000000 350.000000 0.000000 0.000000 4.000000 1.000000 1024.000000 0.000000 0.000000 1.000000 1.000000 50.000000 70.000000 1.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 0.000000 0.000000 1.000000 1.000000 3.000000 5.000000 5 5 5 3.000000 3.000000 3.000000 3.000000 5.000000 2.000000 5 5 3.000000 3.000000 2.000000 3.000000 3.000000 3.000000 3.000000 2.000000 zenasprime@mac.com !ZENASPRIME|ALICIAMAY|DATADRIFT| 8 6 0 80000 0.80000001192093 7 0.40000000596046 0.60000002384186 105 1541856952543 23 24 20.000000 20.000000 36159 1 36484 1 11525 0 73503 1 30 1 1 1 2 -1 1 1 1 1 1 1 1 1 1 1 0 0 System Default 1.000000 1.000000 8.000000 20.000000 1400.000000 8.000000 20.000000 1.000000 2.000000 3.000000 2.000000 3.000000 3.000000 2.000000 0 30 30 1 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:2 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:1 2 0 ---------------------------------------- Installation settings: ---------------------------------------- UID: wow_enus Expansion Level: 7 PTR: 0 Beta: 0 ProductCode: 'wow' ---------------------------------------- GxInfo ---------------------------------------- No GX Device Created 0 No ---------------------------------------- Streaming diagnostics (Errors): ---------------------------------------- [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED ---------------------------------------- Streaming Errors Count: 0 No ---------------------------------------- Streaming diagnostics (Info): ---------------------------------------- [20181112T20:51:25] {659604} INF: NGDP initialization - (archive: true, cache: true, Async: true) [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659667} INF: adding network address 8.252.30.254:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.104:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.120:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.107:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.1:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.6:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.4:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.2:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: NameResolutionComplete numServers 2 numHosts 13 [20181112T20:51:25] {659604} INF: initializing LRU status [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_CDN_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_BUILD_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_PATCH_CONFIG ---------------------------------------- ----------------------------------------- DBG-DATA< > ---------------------------------------- -------------------------------------------------------------------------------- Threads -------------------------------------------------------------------------------- Thread 0x00000D03 [Stack Base: 0x0000000003546000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00001707 [Stack Base: 0x00000000035c9000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00002003 "Exception Handler" [Stack Base: 0x0000000003dcc000 Used Space: 520/8388608 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DB1 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197073 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00001F03 "Async Signal Handler" [Stack Base: 0x0000000003e4f000 Used Space: 440/524288 bytes] 0 0x00007FFF7DAA2876 "libsystem_kernel.dylib" __semwait_signal + 10 1 0x00007FFF7DA2D692 "libsystem_c.dylib" sleep + 41 2 0x00007FFF7DA2D6BE "libsystem_c.dylib" sleep + 85 3 0x00000001019E14BA "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13198874 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00002A03 "Fatal Exception Handler" [Stack Base: 0x0000000003ed2000 Used Space: 504/524288 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DF4 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197140 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00003A07 [Stack Base: 0x0000000003f55000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00004507 [Stack Base: 0x0000000003fd8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00009F07 "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000042da000 Used Space: 904/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D44A23 "com.blizzard.worldofwarcraft" 2 0x0000000101546F7E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8372446 3 0x0000000101546C15 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371573 4 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000650B "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000045dc000 Used Space: 1256/2097152 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000101546C2E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371598 2 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000660F [Stack Base: 0x00000000046df000 Used Space: 504/1048576 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x000000010003AFF8 "com.blizzard.worldofwarcraft" 2 0x0000000100071729 "com.blizzard.worldofwarcraft" 3 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00006703 [Stack Base: 0x00000000047e2000 Used Space: 4488/1048576 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000100075F2E "com.blizzard.worldofwarcraft" 2 0x00000001000730FC "com.blizzard.worldofwarcraft" 3 0x0000000100D8CD09 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 269929 4 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008903 [Stack Base: 0x0000000004865000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00008803 [Stack Base: 0x00000000048e8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007803 [Stack Base: 0x000000000496b000 Used Space: 1256/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007B07 [Stack Base: 0x0000000000000003 Used Space: 3/3 bytes] 0 0x0000000000000000 Thread 0x00008713 [Stack Base: 0x0000000004cf0000 Used Space: 936/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 0x0000000100C98886 "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008603 [Stack Base: 0x0000000004ff2000 Used Space: 912/2097152 bytes] 0 0x0000000100D46EA4 "com.blizzard.worldofwarcraft" 1 0x000000010007F099 "com.blizzard.worldofwarcraft" 2 0x0000000100C9946C "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00007903 [Stack Base: 0x00000000052f4000 Used Space: 968/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 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"libcups.2.dylib" (2.13.0) <51E06E95-891F-3B88-A8C3-35B514C57239> "/usr/lib/libcups.2.dylib" 0x00007FFF7BB9E000 - 0x00007FFF7BB9EFFF "libenergytrace.dylib" (1.0.0) "/usr/lib/libenergytrace.dylib" 0x00007FFF7BBD0000 - 0x00007FFF7BBD5FFF "libgermantok.dylib" (1.0.0) <9CBF0658-E83B-32E6-B674-3EE72D22C041> "/usr/lib/libgermantok.dylib" 0x00007FFF7BBD6000 - 0x00007FFF7BBDBFFF "libheimdal-asn1.dylib" (1.0.0) <58971629-3850-3905-A9A1-09FCF7A32815> "/usr/lib/libheimdal-asn1.dylib" 0x00007FFF7BC07000 - 0x00007FFF7BCF8FFF "libiconv.2.dylib" (7.0.0) <3240A278-F537-3EC8-BE0C-983797520A50> "/usr/lib/libiconv.2.dylib" 0x00007FFF7BCF9000 - 0x00007FFF7BF5CFFF "libicucore.A.dylib" (62.1.0) "/usr/lib/libicucore.A.dylib" 0x00007FFF7BFA9000 - 0x00007FFF7BFAAFFF "liblangid.dylib" (1.0.0) "/usr/lib/liblangid.dylib" 0x00007FFF7BFAB000 - 0x00007FFF7BFC3FFF "liblzma.5.dylib" (6.3.0) <3ADDFA63-F37A-3C9C-91E4-58EE3113B9A1> "/usr/lib/liblzma.5.dylib" 0x00007FFF7BFDB000 - 0x00007FFF7C08BFFF "libmecab.1.0.0.dylib" (779.15.23) <6A38FCDA-17CE-30C3-AB66-A714CF645384> "/usr/lib/libmecab.1.0.0.dylib" 0x00007FFF7C08C000 - 0x00007FFF7C2C9FFF "libmecabra.dylib" (779.15.23) <30E102AA-F3D3-3572-A1AE-1F2287DEF696> "/usr/lib/libmecabra.dylib" 0x00007FFF7C4A1000 - 0x00007FFF7C7F9FFF "libnetwork.dylib" (1.0.0) "/usr/lib/libnetwork.dylib" 0x00007FFF7C88A000 - 0x00007FFF7D013FFF "libobjc.A.dylib" (228.0.0) <9D7111F2-BDC7-3572-B987-79309B9AE957> "/usr/lib/libobjc.A.dylib" 0x00007FFF7D026000 - 0x00007FFF7D02AFFF "libpam.2.dylib" (3.0.0) <8C419238-675A-3C41-B8D4-95E391CA630F> "/usr/lib/libpam.2.dylib" 0x00007FFF7D02D000 - 0x00007FFF7D063FFF "libpcap.A.dylib" (1.0.0) <5939AB23-B2A9-3C03-B6C1-4F0E5A21D9FC> "/usr/lib/libpcap.A.dylib" 0x00007FFF7D17D000 - 0x00007FFF7D195FFF "libresolv.9.dylib" (1.0.0) <0FEAEB01-B926-37FA-AB47-99BAC481C10B> "/usr/lib/libresolv.9.dylib" 0x00007FFF7D1E7000 - 0x00007FFF7D1E8FFF "libspindump.dylib" (1.0.0) <0E60D709-0A48-3905-ACD1-9DDE6FD8B476> "/usr/lib/libspindump.dylib" 0x00007FFF7D1E9000 - 0x00007FFF7D3B5FFF "libsqlite3.dylib" (274.20.0) <92515835-B51A-35DA-98E2-07A63353D4B8> "/usr/lib/libsqlite3.dylib" 0x00007FFF7D642000 - 0x00007FFF7D645FFF "libutil.dylib" (1.0.0) <91EE9BF4-FB06-3260-B502-7EFDAD5AF59B> "/usr/lib/libutil.dylib" 0x00007FFF7D646000 - 0x00007FFF7D653FFF "libxar.1.dylib" (1.3.0) <4B4D0206-0B62-3E89-AD07-E7BB9E4DFA68> "/usr/lib/libxar.1.dylib" 0x00007FFF7D658000 - 0x00007FFF7D73BFFF "libxml2.2.dylib" (10.9.0) "/usr/lib/libxml2.2.dylib" 0x00007FFF7D73C000 - 0x00007FFF7D764FFF "libxslt.1.dylib" (3.26.0) "/usr/lib/libxslt.1.dylib" 0x00007FFF7D765000 - 0x00007FFF7D777FFF "libz.1.dylib" (1.2.11) <99A3D725-8388-38B4-B66C-5E9006E6F072> "/usr/lib/libz.1.dylib" 0x00007FFF7D7E8000 - 0x00007FFF7D7ECFFF "libcache.dylib" (81.0.0) "/usr/lib/system/libcache.dylib" 0x00007FFF7D7ED000 - 0x00007FFF7D7F7FFF "libcommonCrypto.dylib" (0.0.0) <78093D4F-91DB-35C8-981A-13375778B2E7> "/usr/lib/system/libcommonCrypto.dylib" 0x00007FFF7D7F8000 - 0x00007FFF7D7FFFFF "libcompiler_rt.dylib" (63.4.0) "/usr/lib/system/libcompiler_rt.dylib" 0x00007FFF7D800000 - 0x00007FFF7D809FFF "libcopyfile.dylib" (1.0.0) <4BCDADBF-79F5-3829-B47D-64DA0D44BCBF> "/usr/lib/system/libcopyfile.dylib" 0x00007FFF7D80A000 - 0x00007FFF7D88EFFF "libcorecrypto.dylib" (602.200.50) <7AEC5B72-0B92-37E8-808B-6732DB714139> "/usr/lib/system/libcorecrypto.dylib" 0x00007FFF7D914000 - 0x00007FFF7D94EFFF "libdispatch.dylib" (1008.200.78) "/usr/lib/system/libdispatch.dylib" 0x00007FFF7D94F000 - 0x00007FFF7D97EFFF "libdyld.dylib" (625.13.0) <4B16C209-83D4-3817-9B62-C2F7FFB23755> "/usr/lib/system/libdyld.dylib" 0x00007FFF7D97F000 - 0x00007FFF7D97FFFF "libkeymgr.dylib" (30.0.0) "/usr/lib/system/libkeymgr.dylib" 0x00007FFF7D980000 - 0x00007FFF7D98CFFF "libkxld.dylib" (1.0.0) "/usr/lib/system/libkxld.dylib" 0x00007FFF7D98D000 - 0x00007FFF7D98DFFF "liblaunch.dylib" (1336.201.2) <43E6698E-155E-3EAE-BAFF-CA5FCB35325C> "/usr/lib/system/liblaunch.dylib" 0x00007FFF7D98E000 - 0x00007FFF7D993FFF "libmacho.dylib" (917.0.0) <17BF7038-9C70-3EE1-9E96-3AE10D49669E> "/usr/lib/system/libmacho.dylib" 0x00007FFF7D994000 - 0x00007FFF7D996FFF "libquarantine.dylib" (86.200.11) "/usr/lib/system/libquarantine.dylib" 0x00007FFF7D997000 - 0x00007FFF7D998FFF "libremovefile.dylib" (45.200.2) "/usr/lib/system/libremovefile.dylib" 0x00007FFF7D999000 - 0x00007FFF7D9B0FFF "libsystem_asl.dylib" (356.200.4) "/usr/lib/system/libsystem_asl.dylib" 0x00007FFF7D9B1000 - 0x00007FFF7D9B1FFF "libsystem_blocks.dylib" (73.0.0) <26419398-C30C-30F1-B656-A92AFA9560F6> "/usr/lib/system/libsystem_blocks.dylib" 0x00007FFF7D9B2000 - 0x00007FFF7DA3AFFF "libsystem_c.dylib" (1272.200.26) <3DEEE96E-6DF6-35AD-8654-D69AC26B907B> "/usr/lib/system/libsystem_c.dylib" 0x00007FFF7DA3B000 - 0x00007FFF7DA3EFFF "libsystem_configuration.dylib" (963.200.27) <02CC3996-B34E-333C-8806-AE2699D34424> "/usr/lib/system/libsystem_configuration.dylib" 0x00007FFF7DA3F000 - 0x00007FFF7DA42FFF "libsystem_coreservices.dylib" (66.0.0) <254B6849-2C8F-302C-8616-B8324A11AB30> "/usr/lib/system/libsystem_coreservices.dylib" 0x00007FFF7DA43000 - 0x00007FFF7DA49FFF "libsystem_darwin.dylib" (1.0.0) <974E9EF7-DE72-34B7-B056-0A81C10DF8EB> "/usr/lib/system/libsystem_darwin.dylib" 0x00007FFF7DA4A000 - 0x00007FFF7DA50FFF "libsystem_dnssd.dylib" (878.200.35) "/usr/lib/system/libsystem_dnssd.dylib" 0x00007FFF7DA51000 - 0x00007FFF7DA9DFFF "libsystem_info.dylib" (1.0.0) <0707C387-D7DE-372E-8FF1-3DE5C91932D6> "/usr/lib/system/libsystem_info.dylib" 0x00007FFF7DA9E000 - 0x00007FFF7DAC5FFF "libsystem_kernel.dylib" (4903.201.2) <45FAA4C0-D553-34FD-ADF8-884886AE0D2A> "/usr/lib/system/libsystem_kernel.dylib" 0x00007FFF7DAC6000 - 0x00007FFF7DB11FFF "libsystem_m.dylib" (3158.200.7) <43D1796B-954F-37D6-B1AC-9D80DF0655A2> "/usr/lib/system/libsystem_m.dylib" 0x00007FFF7DB12000 - 0x00007FFF7DB36FFF "libsystem_malloc.dylib" (166.200.60) <846F6898-117C-3427-A8FB-3772FFC2410B> "/usr/lib/system/libsystem_malloc.dylib" 0x00007FFF7DB37000 - 0x00007FFF7DB42FFF "libsystem_networkextension.dylib" (1.0.0) "/usr/lib/system/libsystem_networkextension.dylib" 0x00007FFF7DB43000 - 0x00007FFF7DB4AFFF "libsystem_notify.dylib" (172.200.21) "/usr/lib/system/libsystem_notify.dylib" 0x00007FFF7DB4B000 - 0x00007FFF7DB54FFF "libsystem_platform.dylib" (177.200.16) "/usr/lib/system/libsystem_platform.dylib" 0x00007FFF7DB55000 - 0x00007FFF7DB5FFFF "libsystem_pthread.dylib" (330.201.1) <87A6B136-E423-3B6D-A58A-137F392D7D9D> "/usr/lib/system/libsystem_pthread.dylib" 0x00007FFF7DB60000 - 0x00007FFF7DB63FFF "libsystem_sandbox.dylib" (851.201.1) "/usr/lib/system/libsystem_sandbox.dylib" 0x00007FFF7DB64000 - 0x00007FFF7DB66FFF "libsystem_secinit.dylib" (30.200.13) "/usr/lib/system/libsystem_secinit.dylib" 0x00007FFF7DB67000 - 0x00007FFF7DB6EFFF "libsystem_symptoms.dylib" (1.0.0) "/usr/lib/system/libsystem_symptoms.dylib" 0x00007FFF7DB6F000 - 0x00007FFF7DB84FFF "libsystem_trace.dylib" (906.200.86) <7983ED77-18B5-39A5-BE19-AE4F2832ADEA> "/usr/lib/system/libsystem_trace.dylib" 0x00007FFF7DB86000 - 0x00007FFF7DB8BFFF "libunwind.dylib" (35.4.0) <41222EF6-2233-3CF4-947A-15D48CB8C030> "/usr/lib/system/libunwind.dylib" 0x00007FFF7DB8C000 - 0x00007FFF7DBBCFFF "libxpc.dylib" (1336.201.2) <0A8747D1-33AA-37E1-B97A-BA9B95FE4E8C> "/usr/lib/system/libxpc.dylib" <:Inspector.DebugModules> Mac ASSERTION ================================================================================ Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.HashBlock> Diro1 Nov 13

Oct 30 Discreet or Integrated GPU I have a late 2012 iMac with a NVIDIA GeForce GT 640M 512 MB. WoW has worked great on this machine since I bought it in 2013 for $1030 with no tax (on a military post). Since BfA install/launch, it has slowed down considerably, and not just with the game. It has slowed down period. I thought about adding more RAM (I have 8GB), hearing that iMacs with integrated graphics share memory with the graphics. I looked into it and couldn't figure out how to tell if it had integrated graphics... the instructions I found specified to "look at the About This Mac settings." Well, all I see is the NVIDIA, but nothing indicating discreet or integrated... so after searching deeper, it "appears" that this is not integrated. Is this a proper assumption? Anyway, I really don't want to buy a new machine, but I may have to. I did find this on Craigslist, but I'm not sure if I want to bite. https://washingtondc.craigslist.org/nva/sys/d/apple-mac-pro-late-2013/6732953504.htmlRitchie4 Oct 30
Our tech experts are highly skilled at resolving any kind of issues to make sure your Mac operates at full capacity and all the vulnerabilities are closed to mitigate the risk of being hacked or any kind of virus, spyware or malware attacks. Our tech have been technically trained, certified, and their perks and performance are totally based on what they deliver to you. All support agents are required to obtain required certification prior to commencing support.
2 years ago I wrote a review regarding Marin Mac Tech.  I have continued to use them with total satisfaction ever since.  Recently I realized that most of my tech stuff was so old and out of date that some of it would no longer update.  I decided to bite the bullet and get a new iPhone, iPad, MacBook Pro and a new 27 in. iMac.  I wanted them to all be in sync.  Over the past 2 years Shiva has become familiar with my tech use and needs so I called on him to guide me through making the best choices and to order any extras as far as storage and memory were concerned.  Once purchased from the Apple Store via Marin Mac Tech, he backed up everything from my old equipment to my new.  No easy task as I am a hoarder of photos and information as well as emails and don't like to lose anything.  Along the way he eliminated some bad malware that had crept into my old computers.  I must admit there was quite a bit of adjustment to be made on my part as a lot of stuff was new to me and I kept getting messages regarding things that needed to be done.  Shiva was on call, both in person and via remote access, to shepherd me through the transition period.  I could not have done it without him.  He is a definite wizard when it comes to all things tech.  He does not fool around, gets right to the problem and fixes it and helped me to understand what I need to do along the way.   All of the people I have dealt with at Marin Mac Tech the past 2 years have been a pleasure to deal with and when it comes to tech help, Shiva is the man!  We are lucky to have such a reliable outfit in Marin to call on for our tech support.

Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV, iPad, iPhone, iPod, or Mac computers; Apple operating systems such as iOS, OS X, or OS X Server (GUI only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iLife, iTunes, or iWork; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.

Jan 18 Upcoming API / Hardware Support Changes Hi Friends, We have seen quite a few threads with people upset and confused about the new warnings in the Blizzard app. Warnings that tell you that your system will be unsupported soon. While this is true in some cases, I would like to provide some resources and advice on how to see if you will still be able to play. Here is a list of requirements and resources to help you find out the state of your computer. OS requirements:   Mac - Users computers will need to support the Metal API. A list of Mac computers that can support Metal . Users should also be on a supported macOS. macOS 10.12.X macOS 10.13.x *macOS 10.14.x *(macOS may not be released by the time these changes go live )*   Windows - Users will need to be on the following OS builds, with the 64 bit version installed, and able to support DirectX11. Windows 7 Sp1 Windows 8.1 Windows 10 How to check if you are on a 64 bit OS. 1. Hit Windows key 2. Type “my computer” 3. Right click this PC or the name you gave it 4. Select Properties 5. Look at System type ( You will want 64 bit Operating system listed here ) How to see if your Video card supports DirectX 11. This list is not up to date but if you have a card that is newer than the ones listed, it is likely okay. You can check on the manufacture's website to be sure.   Additional information - We have seen cases where having the in game settings changed to DirectX 9 or WoW set to launch in 32 bit mode will cause these errors. To check if World of Warcraft in 32-bit mode from the Blizzard App 1) Open the Blizzard App 2) Select World of Warcraft 3) Click Options 4) Select Game Settings on the left 5) Uncheck Launch 32-bit client (Instead of 64-bit) 6) Click Done How to disable DirectX 9 if you can. 1) Click Red Question mark in game 2) Go to system 3) Go to Advanced 4) Click Drop down by Graphics API 5) Select DirectX 11 6) Restart the game I hope this information helps my friends and hope you have a wonderful time in World of Warcraft. /NathardrickNathardrick0 Jan 18
You also get up to two incidents of accidental damage coverage for a relatively low service fee. If you’ve only damaged the screen, a screen replacement is only $29. But if the iPhone has other damage, the fee is $99. iPhones are eligible for the Express Replacement Service, letting you request a replacement device in the mail before you send your original damaged device in for repair.
Called them and left a message on a Thursday about a month ago.  I also emailed the same day using their website form, indicating the specific issues I was having (model, OS, RAM, etc.).  The next day I got a return call from their admin saying only that someone would come to my house and it would cost $140 ($150?) for an hour.  Told her I had emailed with the specifics, and I asked to speak with a technical person for a few minutes first, to get their view on my issues, whether they could solve it, and if so, how long it might take.  She assured me I would be contacted.  I received no reply to my email and no call.
4d Looking for New Mac I've been using an Early mid-2012 macbook pro and played wow since 2015. Now it's 2018, and this computer is ridiculously old. Contrary to what people say, you can still run between the 1-3 settings, providing you don't mind the occasional crash here or there... but I have no idea how long it will last. I need a new mac. I've been wanting to buy a 2015 model, but they're hard to find now. I'm not pleased on 2016-2018 models with the magsafe removal, keyboard layout (dust is apparently a nightmare to remove from underneath), the forceful use of thunderbolts and a third-party adapter (if I want to use a charger, wireless mouse, and earbuds at once). I know macs aren't the most viable computer to use for gaming, but I've never run into virus problems. It also feels more user-friendly and fluid. If anyone has insight, I'd greatly appreciate it.Ignitheus3 4d

247techies offers tech-support for all Apple Mac computers online 24x7. We deliver support for thousands of Mac users around the world. You get tech support at the comfort of your home. Support sessions are commenced instantly. The entire process is easy and hassle free and you can see out techies fix your computer in real-time. Call our hotline and get instant access to a Apple® certified technician within seconds. Call Now !
Don't rely on it being preserved. Many repairs require Apple to replace or reformat the hard disk, which will result in the loss of your data. Please make sure you back up your data on a regular basis to minimize your data loss. Apple and its AASPs are not responsible for any damage to or loss of any applications, data, or other information stored on your MacBook Air while performing service.
Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.2
* Trade-in values will vary based on the condition, year, and configuration of your trade-in device. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Store Gift Card. Not all devices are eligible for credit. More details are available from Apple’s Mac trade‑in partner and Apple’s iPhone, iPad, and Apple Watch trade‑in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply. Payments are based on the received device matching the description you provided when your estimate was made. Apple reserves the right to refuse or limit the quantity of any device for any reason. In the Apple Store: Offer only available on presentation of a valid, government-issued photo ID (local law may require saving this information). Value of your current device may be applied toward purchase of a new Apple device. Offer may not be available in all stores. Some stores may have additional requirements.
Oct 1, 2012 Welcome to Mac Technical Support This forum exists to provide World of Warcraft customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to the Blizzard website help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly.Machkhan2 Oct 1, 2012
When released in October 2010, the 13" model's screen resolution was higher than the average 1366x768 screens of similar sized laptops. However, by mid-2013, with many premium Ultrabooks having high resolution screens (1080p or greater) as standard or upgrades, the MacBook Air has been increasingly criticized for sticking with a low-resolution screen. Many in the tech community had expected Apple to release a MacBook Air with Retina Display by mid-2013, similar to the MacBook Pro Retina which came out in 2012.[78] The October 2013 refresh of the 13" MacBook Pro Retina, with a slimmer chassis and a lower price point, was mentioned as a potential MacBook Air alternative as the battery life is not much shorter while not being considerably bulkier.[4][79] Apple released an entry-level version of the 13" MacBook Pro on October 27, 2016, which was specifically targeted towards MacBook Air users.[80]
To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.

When released in October 2010, the 13" model's screen resolution was higher than the average 1366x768 screens of similar sized laptops. However, by mid-2013, with many premium Ultrabooks having high resolution screens (1080p or greater) as standard or upgrades, the MacBook Air has been increasingly criticized for sticking with a low-resolution screen. Many in the tech community had expected Apple to release a MacBook Air with Retina Display by mid-2013, similar to the MacBook Pro Retina which came out in 2012.[78] The October 2013 refresh of the 13" MacBook Pro Retina, with a slimmer chassis and a lower price point, was mentioned as a potential MacBook Air alternative as the battery life is not much shorter while not being considerably bulkier.[4][79] Apple released an entry-level version of the 13" MacBook Pro on October 27, 2016, which was specifically targeted towards MacBook Air users.[80]
Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down. We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationship with each and every one.
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