I had occasion to use customer support this week after my family gifted me with an IPad. I had difficulty with accessing after setting it up. I didn't catch the gentleman's name but I found his explanations way too fast and his tone arrogant, despite my telling him I was a senior and needed patience. I sat through a lengthy discourse on the difference between a password and a postcode, and I remained locked out. I think his telling me to hang up, sit back, relax and meditate and the password would come to me was his giving up. I give the service a zero. Once I can figure out how to reset the thing it will be going back.
A few days ago I spoke to an Apple customer service rep about getting an adapter. I first went on line to see which one I needed, wasn't sure so I asked for professional help. After twenty minutes, after being on hold for about fifteen minutes, I spoke to someone who didn't seem to have a clue. She put me on hold and then got back on the line to tell me which adapter would work. I needed an adapter for my older printer, so one end had to fit into the back of my new Mac and the other fit the printer plug. The adapter arrived today and it was too small at the computer end. I called Apple back. To make a long story short, I spoke to five people - all of them useless. I was wondering if I was speaking Klingon because nobody seemed to understand that I needed the adapter to plug into the back of my computer and that the other end did fit my printer. They kept assuming that the printer end was the problem. I was passed on to a supervisor who was just as clueless. I was then passed on to someone who was to source the right sized adapter for me and she was the worst of the lot. I can't understand how a company that makes my computer has no idea which adapter I would need for it and after five people, finally one of them realizes that Apple doesn't make them. I got all my other adapters at The Source and they fit perfectly, unfortunately they no longer carry this product. The worst customer service ever and not once did anyone say to me to return this item because I was recommended the wrong size. Not once did anyone offer a refund. I sent the stupid thing back this evening with a note for them to 'stick it where the sun don't shine.' Go anywhere else if you need help with products for your Mac - Apple customer service reps don't have a clue.
AppleCare for Enterprise starts with an AppleCare Account Manager — your personal liaison with AppleCare. Your AppleCare Account Manager will help review your IT infrastructure, track issues you may be having, and provide monthly activity reports for both support calls and repairs. With continuous support from your AppleCare Account Manager, you and your team will get the most out of AppleCare for Enterprise.
When I tweeted — from my secret social-media account used to hide my identity as a reporter — for help about Spectre and Meltdown, Apple responded a short 10 minutes later. The company also included the correct information (update macOS on your Mac, and you're OK), along with a link to documentation on Apple's site that explained the situation in greater detail.
Nov 5 Camera Control with Mac Trackpad On my old MacBook Air that I just retired because it can't do Metal, I could swivel the camera viewpoint around by scrolling three fingers on the trackpad. So I could "fly" around and view my toon from all sides, look up to the sky or behind me. Using 2 fingers controlled zoom (in and out). On my brand new MacBook Pro, the 2-finger thing still works to zoom in and out, but I can't seem to find whatever setting will let me swivel around to take in the whole landscape. Note that if I PRESS with 2 fingers, I can AIM my character. This works somewhat as long as they aren't flying or in motion. On a flight path it doesn't hurt anything. But I can't swing around to see them from the front as they turn to wherever I point. How do I get my 3-finger scroll back so I can view the wide world in 360 degrees?Drozil1 Nov 5
A few days ago I spoke to an Apple customer service rep about getting an adapter. I first went on line to see which one I needed, wasn't sure so I asked for professional help. After twenty minutes, after being on hold for about fifteen minutes, I spoke to someone who didn't seem to have a clue. She put me on hold and then got back on the line to tell me which adapter would work. I needed an adapter for my older printer, so one end had to fit into the back of my new Mac and the other fit the printer plug. The adapter arrived today and it was too small at the computer end. I called Apple back. To make a long story short, I spoke to five people - all of them useless. I was wondering if I was speaking Klingon because nobody seemed to understand that I needed the adapter to plug into the back of my computer and that the other end did fit my printer. They kept assuming that the printer end was the problem. I was passed on to a supervisor who was just as clueless. I was then passed on to someone who was to source the right sized adapter for me and she was the worst of the lot. I can't understand how a company that makes my computer has no idea which adapter I would need for it and after five people, finally one of them realizes that Apple doesn't make them. I got all my other adapters at The Source and they fit perfectly, unfortunately they no longer carry this product. The worst customer service ever and not once did anyone say to me to return this item because I was recommended the wrong size. Not once did anyone offer a refund. I sent the stupid thing back this evening with a note for them to 'stick it where the sun don't shine.' Go anywhere else if you need help with products for your Mac - Apple customer service reps don't have a clue.
Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.

Apple incorporated several features in the design of the MacBook Air, such as the reduction of lead to make it more environmentally friendly. The MacBook Air contains no BFRs and PVC wiring, meets Energy Star 5.0 requirements, has a recyclable enclosure, and is rated EPEAT Gold. Its display is made from arsenic-free glass, and contains no mercury.[7][42] To reduce the computer's size and weight, several features were sacrificed. It was Apple's first notebook since the PowerBook 2400c without a built-in removable media drive.[43] It also omits a FireWire port, Ethernet port, line-in, media card slots (except the 13" 2010 through 2015 models, which have an SD card slot), and a Kensington Security Slot.[44]
The issues that are made reference to above are convoluted to determine. What’s more, in the event that you are not an educated individual, it turns out to be extremely difficult for you to settle these issues. In this way, we prescribe you to get in touch with us for MacBook Air Technical Support. We offer our administrations at odd hours of the day so you can interface with us whenever. We analyze the issue from the root and give a precise answer for take out waiting issues with your gadget.
You can be rest assured the agent that you work with has been technically trained, certified, and his performance and perks based on what he delivers to you. Our employees excel at their careers through ongoing technical training and the pursuit of excellent service. All support agents are required to obtain Apple® and Microsoft® certifications prior to commencing support.
More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective.  He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better.  Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too.  He offered his guidance with a light touch - kind & with a sense of humor, too.  
Nov 2 Long loading screens & lag, why? I have been having long loading screens and lag since I downloaded the classic wow demo. Is this normal? I don't have lag since I got this new iMac. Should I just uninstall the demo or is there something else I can do? relatively easy since I am a not that smart when it comes to technical things on a computer. please help... :(Gitty0 Nov 2
On the 11" Air, the left side of the computer has a MagSafe power connector, a USB port, a headphone jack, and a microphone.[12] The right side of the computer has a USB port and a Mini DisplayPort, now sharing Thunderbolt function beginning with the 2011 model. On top of the screen bezel there is a webcam, first dubbed iSight and now the FaceTime camera.
The use of AppleCare Technician Training materials and the successful completion of Apple Service Certification exams do not imply any authorization by Apple to perform repairs or to conduct business directly with Apple or on its behalf. Results from Apple Service Certification exams are used by Apple Authorized Service Providers to assess the competence of repair technicians seeking employment in servicing Apple computers and selected peripherals.
Nov 3 Frequent Disconnects Hello I'm a mac player and I'm experiencing frequent disconnections (4-10 times an hour) and I don't know why. My PS4 and everything else I've tried on this mac so far have been working fine without any disconnection issue and I'm using a wired connection so I think it's safe to assume that its not a problem with my internet service provider. I have tried troubleshooting steps listed on various other past posts here so I'll detail what I've done here: - Reset UI - Tried turning off something in system settings (can't remember what but it was on a page with three other things and it said turning it off may help with disconnection issues.) - Tried logging out and back into blizzard client. - Tried logging closing then reopening wow - Tried turning computer on and off again. If I could get a fix as soon as possible that'd be great! I'm looking to get into mythic plus and maybe some RBG's so this is obviously a problem with it happening so frequently. If it helps the issue seems to happen much more frequently when I'm in an instance. I've been dc'd only a handful of times while questing while I'd say a majority of instances I join I'm disconnected from at least once. Any help is appreciated. Thanks!Esos5 Nov 3

If the Messages app is not an option, Apple’s support site has detailed instructions for setting up the Mac for sharing in System Preferences and using alternative screen-sharing methods or iCloud’s Back to My Mac feature (until Back to My Mac is discontinued in the next version of the operating system). If you are remotely trying to configure settings on someone else’s Mac and you both have iOS devices, Apple’s FaceTime video chat app can be helpful for visual cues walking someone through setup steps; Microsoft Skype users can also share screens for visual reference.


On the 11" Air, the left side of the computer has a MagSafe power connector, a USB port, a headphone jack, and a microphone.[12] The right side of the computer has a USB port and a Mini DisplayPort, now sharing Thunderbolt function beginning with the 2011 model. On top of the screen bezel there is a webcam, first dubbed iSight and now the FaceTime camera.
I had occasion to use customer support this week after my family gifted me with an IPad. I had difficulty with accessing after setting it up. I didn't catch the gentleman's name but I found his explanations way too fast and his tone arrogant, despite my telling him I was a senior and needed patience. I sat through a lengthy discourse on the difference between a password and a postcode, and I remained locked out. I think his telling me to hang up, sit back, relax and meditate and the password would come to me was his giving up. I give the service a zero. Once I can figure out how to reset the thing it will be going back.
Apple includes a one-year limited warranty with all hardware so if there’s a manufacturing defect, you’ll be covered. To also protect against accidental damage, plus extend the original warranty for longer and enjoy free tech support, you can opt to purchase AppleCare+. Here’s what it is, what it covers, and what you can expect to pay. Is AppleCare+ worth it? Only you can decide for your own situation, but this should be everything you need to know to make a smart choice.
Disclaimer:  IGuruServices.com is an independent remote technical support provider for Epson Printers, Apple, Microsoft and other third party manufacturer’s Products. All trademarks and copyrights on this website are property of their respective owners. We have no affiliation with any of these third-party companies unless such relationships are expressly specified. For permitted use and any warranties associated with the hardware, software and peripherals, please contact the relevant third party manufacturer/seller.

Whether deploying iPhone in your enterprise or supporting Mac computers in your organization, AppleCare Help Desk Support provides the backup expertise your frontline technology staff requires. This plan provides priority access to Apple’s senior technical support staff by telephone 12 hours a day, 7 days a week,1 allowing you to manage resources more efficiently, improve response time, and reduce training costs. The plan provides one year of coverage to two technical contacts designated by your organization.
If you own an MacBook Air, and it requires service for any other issue, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any), and applicable taxes. AppleCare or your local AASP or Apple retail store representative will provide you with an estimate of service costs before receiving your authorization to perform service.
Nov 1 Wow Freezing Hello everyone, I was just in a battleground and as soon as I got into a fight WoW freezed and I had to force quit it. When I joined back in, the game freezed again as soon as I got into a fight. This happened for other 2 times more. I am playing from the new Macbook pro 2018, High Sierra and I've never experienced anything like this up until today. Do any of you know what's going on?Eathiel0 Nov 1

Nov 13 Mojave, Cannot Launch WoW Every time I launch WoW it crashes. I'm running Mojave 10.14. Here's the Error Log: -------------------------------------------------------------------------------- Crashed Thread --------------------------------------------------------------------------------  Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.Assertion> -------------------------------------------------------------------------------- Assertion -------------------------------------------------------------------------------- Exception Raised! App: /Applications/World of Warcraft/World of Warcraft.app Error Code: 0x85100086 Exception: (unknown) Description: Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied -------------------------------------------------------------------------------- Registers -------------------------------------------------------------------------------- rax : 0x000000000100001f rbx : 0x0000000000000003 rcx : 0x00000000efbfd3a8 rdx : 0x0000000000000028 rdi : 0x00000000efbfd418 rbp : 0x00000000efbfd400 rsp : 0x00000000efbfd3a8 r8 : 0x0000000000000607 r9 : 0x0000000000000000 r10 : 0x00000000000009c8 r11 : 0x0000000000000206 r12 : 0x0000000000000003 r13 : 0x00000000000009c8 r14 : 0x00000000efbfd418 r15 : 0x0000000000000028 rip : 0x000000007da9ec2a rflags : 0x0000000000000206 cs : 0x0000000000000007 fs : 0x0000000000000000 gs : 0x0000000000000000 mxcsr : 0x0000000000001fa1 mxcsrmask : 0x000000000000ffff xmm0 : 0xffffff00 0xffffffff 0xffffffff 0xffffffff xmm1 : 0x00000000 0x00000000 0x000009c8 0x00000000 xmm2 : 0x00000206 0x00000000 0x00000003 0x00000000 xmm3 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm4 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm5 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm6 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm7 : 0x00000206 0x00000000 0x00000007 0x00000000 xmm8 : 0x00000000 0x00000000 0x00000000 0x00000000 xmm9 : 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 xmm10 : 0x00ff00e1 0x00ff00e1 0x00ff00e1 0x00ff00e1 xmm11 : 0x00e100e1 0x00e100e1 0x00e100e1 0x00e100e1 xmm12 : 0x00020002 0x00020002 0x00020002 0x00020002 xmm13 : 0x789abcdf 0x3fb23456 0x789abcdf 0x3fb23456 xmm14 : 0x20000000 0x401239aa 0x00000000 0x00000000 xmm15 : 0x20000000 0x401239aa 0x20000000 0x3ff500ee ================================================================================  Exception  Crash  .Mac Team  ERROR #134 (0x85100086) Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied (unknown) <:Inspector.Summary>  8.0.1.28153  Retail  10  28153  8.0.1  World of WarCraft  Client Type: WoW  World of Warcraft.app Executable UUID: 0A860711-1A51-3FB7-9754-0399BC821F31  X64  All Mac User: zenasprime Computer: Jade Virtual Memory: 0.00 MB Free Disk Space: 89469.06 GB Exe Built: Oct 16 2018 18:54:40 Init: 000003FF 00000000 App Up Time: 0 days, 0 hours, 0 minutes, 3 seconds System Up Time: 0 days, 6 hours, 29 minutes, 26 seconds  mach_absolute_time Current Frame: 0 Current Time: 0 Current Tick: 0  0  0 Addon resource usage (not including lua memory): 0 Number of thread pool threads (Total/HighPriority): 0/0  launchd  enUS  enUS Session Time(hh:mm:ss): 00:00:00  00:00:00 - 00:14:59 Time in World(hh:mm:ss): 00:00:00  00:00:00 - 00:00:00 Total Time in World(hh:mm:ss): 00:00:00  00:00:00 - 00:00:00  No  No  0  0  Yes  0  No  CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0  No Number of successful WoWConnections: 0 Battle Tag: n/a Last Known Player: 0000000000000000, (0, 0, 0, 0) Selected Player: 0000000000000000 CVar Settings:  US  enUS  enUS  wow_enus  0  19  MTL  1  0  1840x1035  5  5  6000.000000  1400.000000  50.000000  70.000000  2.000000  1.000000  0.000000  1.000000  1.000000  64.000000  160.000000  1.000000  1024.000000  0.000000  2.000000  1.000000  4.000000  400.000000  350.000000  0.000000  0.000000  1.000000  2.000000  20.000000  30.000000  0.000000  90.000000  6000.000000  2.000000  2.000000  1.000000  64.000000  160.000000  2.000000  400.000000  350.000000  0.000000  0.000000  4.000000  1.000000  1024.000000  0.000000  0.000000  1.000000  1.000000  50.000000  70.000000  1.000000  1.000000  2.000000  20.000000  30.000000  0.000000  90.000000  0.000000  0.000000  1.000000  1.000000  3.000000  5.000000  5  5  5  3.000000  3.000000  3.000000  3.000000  5.000000  2.000000  5  5  3.000000  3.000000  2.000000  3.000000  3.000000  3.000000  3.000000  2.000000  zenasprime@mac.com  !ZENASPRIME|ALICIAMAY|DATADRIFT|  8  6  0  80000  0.80000001192093  7  0.40000000596046  0.60000002384186  105  1541856952543  23  24  20.000000  20.000000  36159  1  36484  1  11525  0  73503  1  30  1  1  1  2  -1  1  1  1  1  1  1  1  1  1  1  0  0  System Default  1.000000  1.000000  8.000000  20.000000  1400.000000  8.000000  20.000000  1.000000  2.000000  3.000000  2.000000  3.000000  3.000000  2.000000  0  30  30  1  AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:2  AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:1  2  0 ---------------------------------------- Installation settings: ---------------------------------------- UID: wow_enus Expansion Level: 7 PTR: 0 Beta: 0 ProductCode: 'wow' ---------------------------------------- GxInfo ---------------------------------------- No GX Device Created  0  No ---------------------------------------- Streaming diagnostics (Errors): ---------------------------------------- [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED ---------------------------------------- Streaming Errors Count: 0  No ---------------------------------------- Streaming diagnostics (Info): ---------------------------------------- [20181112T20:51:25] {659604} INF: NGDP initialization - (archive: true, cache: true, Async: true) [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659667} INF: adding network address 8.252.30.254:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.104:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.120:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.107:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.1:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.6:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.4:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.2:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: NameResolutionComplete numServers 2 numHosts 13 [20181112T20:51:25] {659604} INF: initializing LRU status [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_CDN_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_BUILD_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_PATCH_CONFIG ---------------------------------------- ----------------------------------------- DBG-DATA< > ---------------------------------------- -------------------------------------------------------------------------------- Threads -------------------------------------------------------------------------------- Thread 0x00000D03 [Stack Base: 0x0000000003546000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00001707 [Stack Base: 0x00000000035c9000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00002003 "Exception Handler" [Stack Base: 0x0000000003dcc000 Used Space: 520/8388608 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DB1 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197073 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00001F03 "Async Signal Handler" [Stack Base: 0x0000000003e4f000 Used Space: 440/524288 bytes] 0 0x00007FFF7DAA2876 "libsystem_kernel.dylib" __semwait_signal + 10 1 0x00007FFF7DA2D692 "libsystem_c.dylib" sleep + 41 2 0x00007FFF7DA2D6BE "libsystem_c.dylib" sleep + 85 3 0x00000001019E14BA "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13198874 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00002A03 "Fatal Exception Handler" [Stack Base: 0x0000000003ed2000 Used Space: 504/524288 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DF4 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197140 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00003A07 [Stack Base: 0x0000000003f55000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00004507 [Stack Base: 0x0000000003fd8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00009F07 "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000042da000 Used Space: 904/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D44A23 "com.blizzard.worldofwarcraft" 2 0x0000000101546F7E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8372446 3 0x0000000101546C15 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371573 4 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000650B "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000045dc000 Used Space: 1256/2097152 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000101546C2E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371598 2 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000660F [Stack Base: 0x00000000046df000 Used Space: 504/1048576 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x000000010003AFF8 "com.blizzard.worldofwarcraft" 2 0x0000000100071729 "com.blizzard.worldofwarcraft" 3 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00006703 [Stack Base: 0x00000000047e2000 Used Space: 4488/1048576 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000100075F2E "com.blizzard.worldofwarcraft" 2 0x00000001000730FC "com.blizzard.worldofwarcraft" 3 0x0000000100D8CD09 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 269929 4 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 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0x0000000100C98886 "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008603 [Stack Base: 0x0000000004ff2000 Used Space: 912/2097152 bytes] 0 0x0000000100D46EA4 "com.blizzard.worldofwarcraft" 1 0x000000010007F099 "com.blizzard.worldofwarcraft" 2 0x0000000100C9946C "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00007903 [Stack Base: 0x00000000052f4000 Used Space: 968/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 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"libcups.2.dylib" (2.13.0) <51E06E95-891F-3B88-A8C3-35B514C57239> "/usr/lib/libcups.2.dylib" 0x00007FFF7BB9E000 - 0x00007FFF7BB9EFFF "libenergytrace.dylib" (1.0.0)  "/usr/lib/libenergytrace.dylib" 0x00007FFF7BBD0000 - 0x00007FFF7BBD5FFF "libgermantok.dylib" (1.0.0) <9CBF0658-E83B-32E6-B674-3EE72D22C041> "/usr/lib/libgermantok.dylib" 0x00007FFF7BBD6000 - 0x00007FFF7BBDBFFF "libheimdal-asn1.dylib" (1.0.0) <58971629-3850-3905-A9A1-09FCF7A32815> "/usr/lib/libheimdal-asn1.dylib" 0x00007FFF7BC07000 - 0x00007FFF7BCF8FFF "libiconv.2.dylib" (7.0.0) <3240A278-F537-3EC8-BE0C-983797520A50> "/usr/lib/libiconv.2.dylib" 0x00007FFF7BCF9000 - 0x00007FFF7BF5CFFF "libicucore.A.dylib" (62.1.0)  "/usr/lib/libicucore.A.dylib" 0x00007FFF7BFA9000 - 0x00007FFF7BFAAFFF "liblangid.dylib" (1.0.0)  "/usr/lib/liblangid.dylib" 0x00007FFF7BFAB000 - 0x00007FFF7BFC3FFF "liblzma.5.dylib" (6.3.0) <3ADDFA63-F37A-3C9C-91E4-58EE3113B9A1> "/usr/lib/liblzma.5.dylib" 0x00007FFF7BFDB000 - 0x00007FFF7C08BFFF "libmecab.1.0.0.dylib" (779.15.23) <6A38FCDA-17CE-30C3-AB66-A714CF645384> "/usr/lib/libmecab.1.0.0.dylib" 0x00007FFF7C08C000 - 0x00007FFF7C2C9FFF "libmecabra.dylib" (779.15.23) <30E102AA-F3D3-3572-A1AE-1F2287DEF696> "/usr/lib/libmecabra.dylib" 0x00007FFF7C4A1000 - 0x00007FFF7C7F9FFF "libnetwork.dylib" (1.0.0)  "/usr/lib/libnetwork.dylib" 0x00007FFF7C88A000 - 0x00007FFF7D013FFF "libobjc.A.dylib" (228.0.0) <9D7111F2-BDC7-3572-B987-79309B9AE957> "/usr/lib/libobjc.A.dylib" 0x00007FFF7D026000 - 0x00007FFF7D02AFFF "libpam.2.dylib" (3.0.0) <8C419238-675A-3C41-B8D4-95E391CA630F> "/usr/lib/libpam.2.dylib" 0x00007FFF7D02D000 - 0x00007FFF7D063FFF "libpcap.A.dylib" (1.0.0) <5939AB23-B2A9-3C03-B6C1-4F0E5A21D9FC> "/usr/lib/libpcap.A.dylib" 0x00007FFF7D17D000 - 0x00007FFF7D195FFF "libresolv.9.dylib" (1.0.0) <0FEAEB01-B926-37FA-AB47-99BAC481C10B> "/usr/lib/libresolv.9.dylib" 0x00007FFF7D1E7000 - 0x00007FFF7D1E8FFF "libspindump.dylib" (1.0.0) <0E60D709-0A48-3905-ACD1-9DDE6FD8B476> "/usr/lib/libspindump.dylib" 0x00007FFF7D1E9000 - 0x00007FFF7D3B5FFF "libsqlite3.dylib" (274.20.0) <92515835-B51A-35DA-98E2-07A63353D4B8> "/usr/lib/libsqlite3.dylib" 0x00007FFF7D642000 - 0x00007FFF7D645FFF "libutil.dylib" (1.0.0) <91EE9BF4-FB06-3260-B502-7EFDAD5AF59B> "/usr/lib/libutil.dylib" 0x00007FFF7D646000 - 0x00007FFF7D653FFF "libxar.1.dylib" (1.3.0) <4B4D0206-0B62-3E89-AD07-E7BB9E4DFA68> "/usr/lib/libxar.1.dylib" 0x00007FFF7D658000 - 0x00007FFF7D73BFFF "libxml2.2.dylib" (10.9.0)  "/usr/lib/libxml2.2.dylib" 0x00007FFF7D73C000 - 0x00007FFF7D764FFF "libxslt.1.dylib" (3.26.0)  "/usr/lib/libxslt.1.dylib" 0x00007FFF7D765000 - 0x00007FFF7D777FFF "libz.1.dylib" (1.2.11) <99A3D725-8388-38B4-B66C-5E9006E6F072> "/usr/lib/libz.1.dylib" 0x00007FFF7D7E8000 - 0x00007FFF7D7ECFFF "libcache.dylib" (81.0.0)  "/usr/lib/system/libcache.dylib" 0x00007FFF7D7ED000 - 0x00007FFF7D7F7FFF "libcommonCrypto.dylib" (0.0.0) <78093D4F-91DB-35C8-981A-13375778B2E7> "/usr/lib/system/libcommonCrypto.dylib" 0x00007FFF7D7F8000 - 0x00007FFF7D7FFFFF "libcompiler_rt.dylib" (63.4.0)  "/usr/lib/system/libcompiler_rt.dylib" 0x00007FFF7D800000 - 0x00007FFF7D809FFF "libcopyfile.dylib" (1.0.0) <4BCDADBF-79F5-3829-B47D-64DA0D44BCBF> "/usr/lib/system/libcopyfile.dylib" 0x00007FFF7D80A000 - 0x00007FFF7D88EFFF "libcorecrypto.dylib" (602.200.50) <7AEC5B72-0B92-37E8-808B-6732DB714139> "/usr/lib/system/libcorecrypto.dylib" 0x00007FFF7D914000 - 0x00007FFF7D94EFFF "libdispatch.dylib" (1008.200.78)  "/usr/lib/system/libdispatch.dylib" 0x00007FFF7D94F000 - 0x00007FFF7D97EFFF "libdyld.dylib" (625.13.0) <4B16C209-83D4-3817-9B62-C2F7FFB23755> "/usr/lib/system/libdyld.dylib" 0x00007FFF7D97F000 - 0x00007FFF7D97FFFF "libkeymgr.dylib" (30.0.0)  "/usr/lib/system/libkeymgr.dylib" 0x00007FFF7D980000 - 0x00007FFF7D98CFFF "libkxld.dylib" (1.0.0)  "/usr/lib/system/libkxld.dylib" 0x00007FFF7D98D000 - 0x00007FFF7D98DFFF "liblaunch.dylib" (1336.201.2) <43E6698E-155E-3EAE-BAFF-CA5FCB35325C> "/usr/lib/system/liblaunch.dylib" 0x00007FFF7D98E000 - 0x00007FFF7D993FFF "libmacho.dylib" (917.0.0) <17BF7038-9C70-3EE1-9E96-3AE10D49669E> "/usr/lib/system/libmacho.dylib" 0x00007FFF7D994000 - 0x00007FFF7D996FFF "libquarantine.dylib" (86.200.11)  "/usr/lib/system/libquarantine.dylib" 0x00007FFF7D997000 - 0x00007FFF7D998FFF "libremovefile.dylib" (45.200.2)  "/usr/lib/system/libremovefile.dylib" 0x00007FFF7D999000 - 0x00007FFF7D9B0FFF "libsystem_asl.dylib" (356.200.4)  "/usr/lib/system/libsystem_asl.dylib" 0x00007FFF7D9B1000 - 0x00007FFF7D9B1FFF "libsystem_blocks.dylib" (73.0.0) <26419398-C30C-30F1-B656-A92AFA9560F6> "/usr/lib/system/libsystem_blocks.dylib" 0x00007FFF7D9B2000 - 0x00007FFF7DA3AFFF "libsystem_c.dylib" (1272.200.26) <3DEEE96E-6DF6-35AD-8654-D69AC26B907B> "/usr/lib/system/libsystem_c.dylib" 0x00007FFF7DA3B000 - 0x00007FFF7DA3EFFF "libsystem_configuration.dylib" (963.200.27) <02CC3996-B34E-333C-8806-AE2699D34424> "/usr/lib/system/libsystem_configuration.dylib" 0x00007FFF7DA3F000 - 0x00007FFF7DA42FFF "libsystem_coreservices.dylib" (66.0.0) <254B6849-2C8F-302C-8616-B8324A11AB30> "/usr/lib/system/libsystem_coreservices.dylib" 0x00007FFF7DA43000 - 0x00007FFF7DA49FFF "libsystem_darwin.dylib" (1.0.0) <974E9EF7-DE72-34B7-B056-0A81C10DF8EB> "/usr/lib/system/libsystem_darwin.dylib" 0x00007FFF7DA4A000 - 0x00007FFF7DA50FFF "libsystem_dnssd.dylib" (878.200.35)  "/usr/lib/system/libsystem_dnssd.dylib" 0x00007FFF7DA51000 - 0x00007FFF7DA9DFFF "libsystem_info.dylib" (1.0.0) <0707C387-D7DE-372E-8FF1-3DE5C91932D6> "/usr/lib/system/libsystem_info.dylib" 0x00007FFF7DA9E000 - 0x00007FFF7DAC5FFF "libsystem_kernel.dylib" (4903.201.2) <45FAA4C0-D553-34FD-ADF8-884886AE0D2A> "/usr/lib/system/libsystem_kernel.dylib" 0x00007FFF7DAC6000 - 0x00007FFF7DB11FFF "libsystem_m.dylib" (3158.200.7) <43D1796B-954F-37D6-B1AC-9D80DF0655A2> "/usr/lib/system/libsystem_m.dylib" 0x00007FFF7DB12000 - 0x00007FFF7DB36FFF "libsystem_malloc.dylib" (166.200.60) <846F6898-117C-3427-A8FB-3772FFC2410B> "/usr/lib/system/libsystem_malloc.dylib" 0x00007FFF7DB37000 - 0x00007FFF7DB42FFF "libsystem_networkextension.dylib" (1.0.0)  "/usr/lib/system/libsystem_networkextension.dylib" 0x00007FFF7DB43000 - 0x00007FFF7DB4AFFF "libsystem_notify.dylib" (172.200.21)  "/usr/lib/system/libsystem_notify.dylib" 0x00007FFF7DB4B000 - 0x00007FFF7DB54FFF "libsystem_platform.dylib" (177.200.16)  "/usr/lib/system/libsystem_platform.dylib" 0x00007FFF7DB55000 - 0x00007FFF7DB5FFFF "libsystem_pthread.dylib" (330.201.1) <87A6B136-E423-3B6D-A58A-137F392D7D9D> "/usr/lib/system/libsystem_pthread.dylib" 0x00007FFF7DB60000 - 0x00007FFF7DB63FFF "libsystem_sandbox.dylib" (851.201.1)  "/usr/lib/system/libsystem_sandbox.dylib" 0x00007FFF7DB64000 - 0x00007FFF7DB66FFF "libsystem_secinit.dylib" (30.200.13)  "/usr/lib/system/libsystem_secinit.dylib" 0x00007FFF7DB67000 - 0x00007FFF7DB6EFFF "libsystem_symptoms.dylib" (1.0.0)  "/usr/lib/system/libsystem_symptoms.dylib" 0x00007FFF7DB6F000 - 0x00007FFF7DB84FFF "libsystem_trace.dylib" (906.200.86) <7983ED77-18B5-39A5-BE19-AE4F2832ADEA> "/usr/lib/system/libsystem_trace.dylib" 0x00007FFF7DB86000 - 0x00007FFF7DB8BFFF "libunwind.dylib" (35.4.0) <41222EF6-2233-3CF4-947A-15D48CB8C030> "/usr/lib/system/libunwind.dylib" 0x00007FFF7DB8C000 - 0x00007FFF7DBBCFFF "libxpc.dylib" (1336.201.2) <0A8747D1-33AA-37E1-B97A-BA9B95FE4E8C> "/usr/lib/system/libxpc.dylib" <:Inspector.DebugModules>  Mac ASSERTION ================================================================================ Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.HashBlock> Diro1	Nov 13

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I had occasion to use customer support this week after my family gifted me with an IPad. I had difficulty with accessing after setting it up. I didn't catch the gentleman's name but I found his explanations way too fast and his tone arrogant, despite my telling him I was a senior and needed patience. I sat through a lengthy discourse on the difference between a password and a postcode, and I remained locked out. I think his telling me to hang up, sit back, relax and meditate and the password would come to me was his giving up. I give the service a zero. Once I can figure out how to reset the thing it will be going back.
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