Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.2
12 Month Financing: For a limited time, purchase $599 or more using the Amazon.com Store Card and pay no interest for 12 months on your entire order if paid in full in 12 months. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within 12 months. Minimum monthly payments required. Subject to credit approval. Apply now.
Nov 12 Insufficient Disk Space Hi, I'm playing on a Macbook Pro with a very small SSD and only had about ~10 GB of disk space on the SSD that WoW is installed on. However, starting today whenever WoW is open, this space is rapidly depleted and wow freezes when this is complete. I am sure this is related to WoW since this space is returned a few minutes after I close WoW and bnet. Thanks for any help!Ayrithialya4 Nov 12
Furthermore, to prove our dedication to excellent customer service, we promise a 24-Hour Guaranteed Response for any and all of your service needs, backed by a highly-skilled Technical Service Department. No automatic responses. We understand that our customers aren't all the same. So, whether you need to follow up on an order, have a technical question answered, or if your sales representative is unavailable and you need answers fast, our team is ready to provide a more personalized service to meet your specific needs.
To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.
Nov 5 Camera Control with Mac Trackpad On my old MacBook Air that I just retired because it can't do Metal, I could swivel the camera viewpoint around by scrolling three fingers on the trackpad. So I could "fly" around and view my toon from all sides, look up to the sky or behind me. Using 2 fingers controlled zoom (in and out). On my brand new MacBook Pro, the 2-finger thing still works to zoom in and out, but I can't seem to find whatever setting will let me swivel around to take in the whole landscape. Note that if I PRESS with 2 fingers, I can AIM my character. This works somewhat as long as they aren't flying or in motion. On a flight path it doesn't hurt anything. But I can't swing around to see them from the front as they turn to wherever I point. How do I get my 3-finger scroll back so I can view the wide world in 360 degrees?Drozil1 Nov 5
Your MacBook Air comes with 90 days of complimentary technical support and a one-year limited warranty. Purchase AppleCare+ for Mac to extend your coverage to three years from your AppleCare+ purchase date and add up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other repairable damage, plus applicable tax.
Get training from the Apple experts, then become one yourself. AppleCare Technician Training provides a year of access to the information you need to prepare for the Apple Service Certification exams. This easy-to-use, self-paced program includes training materials and extensive information from Apple’s own technical library. Most important, the service training curriculum was developed by the people who know Apple products best.
If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
Nov 2 New MacBook Pros Announced at October Even Will be upgradeable to Vega 16 and 20 GPUs https://www.google.com/amp/s/arstechnica.com/gadgets/2018/10/apple-to-offer-macbook-pros-with-amd-vega-graphics-starting-in-november/%3famp=1 Was wondering how that would translate to playing WOW - how much would one be able to push the graphics at native resolution with those cards and get smooth FPS? Thanks!Dileo8 Nov 2
Before rolling out the paid chat support, Apple had to develop a new web payment system that would allow it to accept payments through chat and keep user info secure when transferred between support agents, according to our sources. Using the new web payment system, we’re told Apple plans to offer the ability to set up hardware repairs and replacements that require a hold on a credit card or pay per incident fee via chat support. Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment.