Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear.  This most recent experience was the worst.  Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him.  Ridiculous.  Not sure what happened to cause this slide.
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Programming articles, news, and how-to’s are a big piece of MacTech’s history. Applications developers will always be on the cutting edge of technology. These developers need the most reliable, most up to date, and most detailed information about new Apple technologies. They need to know what development tools are available, and how they measure up. MacTech will continue to provide those resources.
AppleCare is transferable! If you’re selling an Apple product before the included AppleCare plan expires, the buyer gets the remaining protection. If you buy an extended AppleCare+ plan and then sell the product, the remaining time left in the AppleCare+ goes along with it. So AppleCare+ can be a selling point when you’re unloading your used devices on the secondary market!
Because Apple makes the hardware, operating system, and many applications for every Apple product, AppleCare for Enterprise delivers integrated support and service you can’t get anywhere else. You’ll get IT department–level support by phone or email for all Apple hardware and software. We’ll provide support for complex deployment and integration scenarios, including MDM and Active Directory. And if you need help with IBM MobileFirst for iOS apps, we’ll help troubleshoot your solution and work with IBM to get your issue resolved.
To the Apple rep here. Worked in IT and hated my monthly rotation when I tested as a cust. supp. level 2 rep. It is stressful and I agree - be prepared to wait or have Apple call back. When I was looking for a job, I considered cust. supp. for a brief time and warned my spouse I'd be stressed out if I took the job, so again, I understand. But I'm a user and this is different.
If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.
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Oct 30 Discreet or Integrated GPU I have a late 2012 iMac with a NVIDIA GeForce GT 640M 512 MB. WoW has worked great on this machine since I bought it in 2013 for $1030 with no tax (on a military post). Since BfA install/launch, it has slowed down considerably, and not just with the game. It has slowed down period. I thought about adding more RAM (I have 8GB), hearing that iMacs with integrated graphics share memory with the graphics. I looked into it and couldn't figure out how to tell if it had integrated graphics... the instructions I found specified to "look at the About This Mac settings." Well, all I see is the NVIDIA, but nothing indicating discreet or integrated... so after searching deeper, it "appears" that this is not integrated. Is this a proper assumption? Anyway, I really don't want to buy a new machine, but I may have to. I did find this on Craigslist, but I'm not sure if I want to bite. https://washingtondc.craigslist.org/nva/sys/d/apple-mac-pro-late-2013/6732953504.htmlRitchie4	Oct 30

Marin Mac Tech used to offer efficient reliable service, but the last few times I've used his service, he has seemed much more interested in padding his bill and selling me unnecessary expensive gear.  This most recent experience was the worst.  Took in my NAS, ran up a large bill running diagnostic tests, told me it was the power supply, I ordered a new power supply, tells me it's still broken and now I should buy a very expensive one from him.  Ridiculous.  Not sure what happened to cause this slide.
Nov 11 Crashing game in dungeon I joined a group in dungeon finder for Waycrest Manor, and as soon as I joined the instance, my game crashed. I tried to log back on to the game, and it would crash again. Also, when I joined the character and the instance appeared for a few seconds, I noticed that my icon in the corner isn't even mine. Does anyone know how to get out of the dungeon so I won't be stuck in it? Thanks!Demaxia1 Nov 11

For example, I broke my iPhone 7 screen, and Apple was able to do a same-day screen replacement at the Apple store. I don’t have AppleCare+, so Apple charged me the “full” price for the screen repair, which was $129. But if I’d paid $129 for AppleCare+ ahead of time, the repair would cost me $29. That means I actually paid less for the screen repair out of warranty. But if I broke the same iPhone again within the two years, the second $29 screen repair would put me way ahead.


We don't know why the support.apple.com site glitched out on multiple occasions, but we were happy to see the issue disappear by our third call. If Apple wants an even better score next year, we'd suggest its agents find footing on Facebook, and make sure its employees know all the ins and outs of its latest features so that callers aren't put on hold while techs investigate.
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