If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
The person on the other end of the sharing request needs to accept your offer. A box pops up to ask that person to let you observe or take command of the screen. Once the person chooses “Control my screen” and clicks Accept, you should be able to take over that Mac with your own cursor and keyboard to provide remote technical support; the app also opens up an audio call between you and the other person so you can talk while you help. When you are finished, the recipient can close the session.
Apple incorporated several features in the design of the MacBook Air, such as the reduction of lead to make it more environmentally friendly. The MacBook Air contains no BFRs and PVC wiring, meets Energy Star 5.0 requirements, has a recyclable enclosure, and is rated EPEAT Gold. Its display is made from arsenic-free glass, and contains no mercury.[7][42] To reduce the computer's size and weight, several features were sacrificed. It was Apple's first notebook since the PowerBook 2400c without a built-in removable media drive.[43] It also omits a FireWire port, Ethernet port, line-in, media card slots (except the 13" 2010 through 2015 models, which have an SD card slot), and a Kensington Security Slot.[44]
6d USB Wireless Mouse sporadically unresponsive I have a Macbook Pro 15 inch (2007) running OS 10.14 with the following specs: 2.9 GHz Intel Core i7 16 GB ram Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB I have a TrippLite USB hub to connect my peripherals (currently just my Verbatim Wireless Mouse and an External Monitor via VGA) since this macbook only has thunderbolt ports. However, when I am playing WoW my mouse will randomly become unresponsive. It doesn't seem to be anything in particular that causes it and the length of time the mouse is unresponsive varies. I have been trying to see if this issue occurs without running WoW, but I can't replicate it. I'm not sure what the issue could be. At first I chalked it up to a crappy mouse (the scroll wheel doesn't work, and Verbatim doesn't support Mac for their mice.... weirdos) but it doesn't have any issues outside of WoW. Any ideas on how I can troubleshoot this would be greatly appreciated - thank you! (I tried to make this post a few minutes ago but it seems to have been deleted, not sure why. sorry for any confusion!)Monkman1 6d
Get training from the Apple experts, then become one yourself. AppleCare Technician Training provides a year of access to the information you need to prepare for the Apple Service Certification exams. This easy-to-use, self-paced program includes training materials and extensive information from Apple’s own technical library. Most important, the service training curriculum was developed by the people who know Apple products best.
Pros Tech Support aims to fill in the gaps in support that Apple doesn’t cover. Out of warranty support? We’ll take care of you. Need help with a 3rd party product? Give us a try. Want someone to remotely connect to your computer and fix the problem for you, instead of having to spend forever on the phone doing it yourself? You’ve found the right place.
Macbook is a renowned brand in the field of computers and notebook which was released by Apple in 2006. It includes a wide range of versions like MacBook Pro, MacBook Air – a high-end laptop, iMac – a superior quality desktop, Mac pro which supports 4k video streaming device, etc. Like any other electronic device, your Macbook undergoes technical failure. Are you facing issues while using your MacBook? Call us at our Macbook customer service number to eliminate Macbook glitches.
Looking for dependable help administrations? Call us today at our MacBook Air bolster telephone number  and share your stresses. In the event that any extreme issue emerges with your MacBook Air, it is should have been settled on a critical premise. Our cutting edge specialists are all around experienced to deal with any startling issues with gadgets that are amassed with an unpredictable scope of equipment and programming components. Trust us with regards to remarkable MacBook Air benefit.
6d USB Wireless Mouse sporadically unresponsive I have a Macbook Pro 15 inch (2007) running OS 10.14 with the following specs: 2.9 GHz Intel Core i7 16 GB ram Radeon Pro 560 4096 MB Intel HD Graphics 630 1536 MB I have a TrippLite USB hub to connect my peripherals (currently just my Verbatim Wireless Mouse and an External Monitor via VGA) since this macbook only has thunderbolt ports. However, when I am playing WoW my mouse will randomly become unresponsive. It doesn't seem to be anything in particular that causes it and the length of time the mouse is unresponsive varies. I have been trying to see if this issue occurs without running WoW, but I can't replicate it. I'm not sure what the issue could be. At first I chalked it up to a crappy mouse (the scroll wheel doesn't work, and Verbatim doesn't support Mac for their mice.... weirdos) but it doesn't have any issues outside of WoW. Any ideas on how I can troubleshoot this would be greatly appreciated - thank you! (I tried to make this post a few minutes ago but it seems to have been deleted, not sure why. sorry for any confusion!)Monkman1 6d
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In the Box Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug; and Power Cord. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and Inateck 13" Black Laptop Sleeve. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and Inateck Gray 13" Laptop sleeve. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and MB829LL/A Magic Mouse 1. Apple MQD32LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug, Power Cord, and Apple MLA02LL/A Magic Mouse 2. Apple MQD42LL/A MacBook Air, 6x6" Projector Supercenter Microfiber cloth, Power Adapter, AC Wall plug; and Power Cord.
For my second call, I asked about Siri. I opted for waiting music of my choice at 3:03 p.m. and was on the phone with John in New Mexico at 3:05. John, a friendly and to-the-point representative, pulled up the relevant article and walked me through the steps by 3:07 p.m.. He even emailed me a link to the related support page so I could have those steps handy in the future.
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