Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
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On June 10, 2013, Apple released another update in the same form factor as the 2012 model during the company's Worldwide Developer Conference (WWDC). The 11" and 13" models have a minimum standard 4 GB RAM, with a maximum configuration of 8 GB. Both models are powered by the Haswell ULT 1.3 GHz dual-core Intel Core i5 processors, with Turbo Boost up to 2.6 GHz, while a 1.7 GHz Dual-Core i7, with Turbo Boost up to 3.3 GHz, option is also available. Each model's storage standard is 128 GB SSD, upgradeable to 256 GB and 512 GB SSD. Due to Haswell CPUs, battery life has considerably improved from the previous generation, and the mid-2013 models are capable of 9 hours on the 11" model and 12 hours on the 13" model; a team of reviewers exceeded expected battery life ratings during their test.[39]
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5d Curious why Mac over PC for WoW? I am new to gaming in WoW on a Mac as I finally got my 2012 Mac Book Pro 13" up and running. I also own three Asus RoG PC laptops. I am curious why the folks here prefer using a Mac over PC to play WoW? I assume it's because he/she enjoys the MacOS better than Windows 10? :) Just getting some new feedback as a new Mac gaming user.Jaianya24 5d
Service — We are committed, first and foremost, to serving our customers, which is why we have developed the best service organization in the business, complete with 24-hour guaranteed response if your machine is down.  We understand that our customer base is the life of our business and we strive to maintain long-term, meaningful relationships with each and every one.
We don't know why the support.apple.com site glitched out on multiple occasions, but we were happy to see the issue disappear by our third call. If Apple wants an even better score next year, we'd suggest its agents find footing on Facebook, and make sure its employees know all the ins and outs of its latest features so that callers aren't put on hold while techs investigate.
For an MacBook Air under Apple’s One-Year Limited Warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service or for the remaining period of the warranty, whichever provides longer coverage for you. For an MacBook Air not under Apple’s warranty, Apple warrants against defects that arise from service performed for 90 days from the date of service.

Hurray for competent people and a well-run small company!  I went to Yelp to find someone to help me clean up my Mac and advise me on how to improve performance.  I was pretty much expecting to be told my iMac was too old to work with...but no.  Shiva comes exactly on time and says "No problem.  Great machine...just needs extra space".  Hurray!  Also advises on improvements to overall Wifi, etc. that MMT does not receive any profit from, and provides the resources on where to get best price.  When there are the usual followup questions after my Mac has a bigger brain, I get immediate responses to my texts and remote support that gets all straightened out in no time.  I would absolutely recommend them and so glad I made the "preventive" appointment before having a total system crash.  Will follow any advice they provide from now on.


Nov 11 10-18 FPS When Fighting Raid Boss Can someone explain to me why am I able to get around 60 fps steadily out in the open world and dungeons, but in Uldir on boss fights my fps drastically drops down to 10-18 fps? BTW I'm playing on the lowest graphic settings in the system menu for Raids. If I'm able to play modern games on my bootcamp partition on Ultra settings and get a steady 60 fps if not more, then darn I should be able to play a game that's over 10 years old, or at least you would think. MacPro (mid 2012) Processor - 2 x 2.4 GHz 6-Core Intel Xeon Graphics - Radeon RX 480 8192 MB Memory - 32 GB 1066 MHz DDR3Blacck16 Nov 11
You can be rest assured the agent that you work with has been technically trained, certified, and his performance and perks based on what he delivers to you. Our employees excel at their careers through ongoing technical training and the pursuit of excellent service. All support agents are required to obtain Apple® and Microsoft® certifications prior to commencing support.

The 11" MacBook Air carried the desirable essential attributes of a netbook, but without the drawbacks of a slower processor and less capable operating system,[52] albeit at a higher price.[53][54][55][56][57] At the low end, Apple introduced the iPad—a different form factor than the netbook, but with improved computing capabilities and lower production cost. Both of these led to a decline in netbook sales, and most PC manufacturers have consequently discontinued their netbook lines in response.[58] Capitalizing on the success of the MacBook Air,[59] Intel promoted Ultrabook as a new high-mobility standard, which has been hailed by some analysts as succeeding where netbooks failed.[60][61][62]

To test Apple's live-chat support, I submitted a question about modifying Siri's voice. I received a wait-time estimate of 5 minutes, and after 7 minutes, I was speaking with a rep named Zann. First, Zann walked me through the steps of checking my system version and confirming my device, and then gave me the correct set of steps to find Siri's preferences.
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