Apple includes a one-year limited warranty with all hardware so if there’s a manufacturing defect, you’ll be covered. To also protect against accidental damage, plus extend the original warranty for longer and enjoy free tech support, you can opt to purchase AppleCare+. Here’s what it is, what it covers, and what you can expect to pay. Is AppleCare+ worth it? Only you can decide for your own situation, but this should be everything you need to know to make a smart choice.
Apple is the king of consumer laptop tech support, and the company added to its repertoire in the past year. In addition to answering questions via social media, live online chats, its support app and phone calls, the company began posting tutorials to a YouTube channel in November 2017. These options flank the company's existing Genius Bar, which still stands out as one of the few ways users can get in-person support directly from a laptop-maker.
Furthermore, to prove our dedication to excellent customer service, we promise a 24-Hour Guaranteed Response for any and all of your service needs, backed by a highly-skilled Technical Service Department. No automatic responses. We understand that our customers aren't all the same.  So, whether you need to follow up on an order, have a technical question answered, or if your sales representative is unavailable and you need answers fast, our team is ready to provide a more personalized service to meet your specific needs. 
Nov 5 Video Freezes When Tabbed Out Yesterday I "upgraded" to Mojave. While I am playing the game, if I tab out for any reason--be it with the 4-finger swipe to another tab, or any of the launch-type buttons--the game video stops working in the background, and the Beach Ball spins. The audio continues to work, and it seems like the game continues to play, as I often tab out between flight paths, and when i reboot the game, I am at the destination flight path. 15" Late-2014 Retina MBP 10.14 Mojave 2.5 GHz Intel Core i7 16 GB 1600 MHz DDR3 NVIDIA GeForce GT 750M 2048 MB 512GB SSD EDIT: Playing in Windowed Fullscreen Mode.Moleqular24	Nov 5

I have had my eyes on a Macbook for the longest time now but that pricing at Best Buy (no different than the Apple Store) was just too much for a 13" & on top of that, there's the tax! I hadn't even thought about buying it online but it hit me one day to look on Amazon and I am SO glad that I did. The pricing for the exact same product here in store (and without tax!) is CHEAPER. I saved SO much money buying this Macbook here on Amazon and I do NOT regret this purchase one bit! I DID think about it a lot and read every last review and looked at all the product pictures (which were all good) and I'm glad to say that I also got a BRAND NEW PACKAGED BY APPLE MACBOOK AIR 13.3 INCH LAPTOP! It was sealed shut in the original Apple packaging brand new! Everything is running smoothly, no problems whatsoever (though I am VERY nervous of leaving a scratch or something on it so I bought a rubberized case & carrying case to keep it safe & looking new!)
If you own an MacBook Air, and it requires service for any other issue, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any), and applicable taxes. AppleCare or your local AASP or Apple retail store representative will provide you with an estimate of service costs before receiving your authorization to perform service.
More than that, Travis took my list of "fix its" and walked through my small business info/tech from a management perspective.  He quickly, systematically optimized my systems, step-by-step -- and now my online scheduling, calendaring, contact management, backups, data storage are all simplified and running better.  Travis also suggested steps we can take in the future to get my technology running more simply and efficiently, too.  He offered his guidance with a light touch - kind & with a sense of humor, too.  

Get training from the Apple experts, then become one yourself. AppleCare Technician Training provides a year of access to the information you need to prepare for the Apple Service Certification exams. This easy-to-use, self-paced program includes training materials and extensive information from Apple’s own technical library. Most important, the service training curriculum was developed by the people who know Apple products best.


At the launch of the MacBook Air in January 2008, Apple claimed it to be the thinnest laptop in the world. While this was true of laptops on sale at the time, the 2003 Sharp Actius MM10 Muramasas was thinner at some points than the Macbook Air, being 0.54 inches (14 mm) thick at its minimum.[24] It, like the MacBook Air, was a tapered design, with a maximum height of 0.78 inches (19.8 mm) —slightly thicker than the MacBook Air — shown above as 0.76 inches (19.3 mm).[25] The Sony Vaio X505, released in 2004, had a minimum thickness of 0.38 inches (10 mm) and a maximum of 0.8 inches (20.3 mm).[26]
Starting over again, multiple times, I kept getting the same result, until (without any real indicator of why) everything worked properly. The words "phone number" finally appeared above that field, and the form also automatically formatted my number in the (123) 456-7890 style and allowed me to receive the calls. This error came up during my first two calls, but not my third.
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