Before rolling out the paid chat support, Apple had to develop a new web payment system that would allow it to accept payments through chat and keep user info secure when transferred between support agents, according to our sources. Using the new web payment system, we’re told Apple plans to offer the ability to set up hardware repairs and replacements that require a hold on a credit card or pay per incident fee via chat support. Rather than having to call in, users will be sent a link that’s live for 24 hours in order to complete the payment.
PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
Mac-Tech can help you buy or sell a pre-owned piece of equipment! Our Sales Staff contacts hundreds of people on a weekly basis, buying, selling, and brokering a large variety of metal fabricating machines. Once the machines are in our facilities, our expert Team of Service Technicians get to work repairing and re-furbishing the machines until they're like new again. Don't believe us? Fill out a Contact Form or call us at 888-MAC-9555 and ask about our “like-new” purchase options.

Nov 5 Camera Control with Mac Trackpad On my old MacBook Air that I just retired because it can't do Metal, I could swivel the camera viewpoint around by scrolling three fingers on the trackpad. So I could "fly" around and view my toon from all sides, look up to the sky or behind me. Using 2 fingers controlled zoom (in and out). On my brand new MacBook Pro, the 2-finger thing still works to zoom in and out, but I can't seem to find whatever setting will let me swivel around to take in the whole landscape. Note that if I PRESS with 2 fingers, I can AIM my character. This works somewhat as long as they aren't flying or in motion. On a flight path it doesn't hurt anything. But I can't swing around to see them from the front as they turn to wherever I point. How do I get my 3-finger scroll back so I can view the wide world in 360 degrees?Drozil1 Nov 5
Nov 12 Launcher continually updating Hey all, Since last patch - my launcher has been continually wanting to update the game client. Updates fine, client plays fine. As soon as I exit, the 'PLAY' button switches to 'UPDATE'. Rinse, lather, repeat. I've reset all UI options I've scanned the game files I've rebooted It's really an annoyance at this stage, as it doesn't actually affect game play, other than causing a 45-60 delay in launching, since it has to download patch data, manifests, etc to determine that hey, it's already patched. More than anything, I just wanted to get some visibility to the problem, and if anyone has a workaround/fix I'm all ears.Pyanfir4 Nov 12
4d New Nvidia Driver Third party post on driver improvements http://barefeats.com/gtx980ti.html Nvidia Blog post about driver: http://blogs.nvidia.com/blog/2015/08/31/mac-driver/ It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.11.6 15G20015 Driver Direct Download (Updated 06-02-18): https://images.nvidia.com/mac/pkg/346/WebDriver-346.03.15f14.pkg 10.12.4 (Updated 04-20-17) https://images.nvidia.com/mac/pkg/367/WebDriver-367.15.10.45f01.pkg (Previous driver with no pascal support but works best with Metal/WoW since 378 series driver had performance issues on 10.12.x that weren't fixed until 10.13.x 10.12.6 16G1408 (Updated 06-02-18) http://us.download.nvidia.com/Mac/Quadro_Certified/378.05.05.25f09/WebDriver-378.05.05.25f09.pkg 10.13.5 17F77 (Updated 06-02-18) https://images.nvidia.com/mac/pkg/387/WebDriver-387.10.10.10.35.106.pkgOmegal625 4d
5d 10.14.1 & Spaces & WoW I mentioned in pervious post how 10.14 had major issues with WoW when playing in Fullscreen (Windowed) mode with spaces where if you didnt fully go into a space you were swapping to and back to WoW the game would go into a forever suspended state (spinning beach ball). This could be "fixed" by going fully into the space you were swapping to and going back to WoW which would cause it to resume. 10.14.1 makes this completely worse. Now if you swap to a new space from WoW partially or completely the game will suspend and not come out of it. Avoid this upgrade if you need to use spaces while playing WoW. (again this happens in Fullscreen (Windowed Mode)....it is not occuring in window mode) I dont know if this is a blizzard issue or apple issue but Ive mentioned this a few times now previously and lack of response here from blizzard seems to indicate they dont seem to see this as any of their concern so we are probably stuck with this for a long while. EDIT - After some playing around Ive managed to narrow this issue even further. It seems related somehow to the method of swapping spaces. If I have enabled in my mouse preferences under "More Gestures" to "Swipe between full-screen apps - Swipe left or right with two fingers" and use that method to swap from WoW to new spaces I experience the hang ups. If I disable that and use only the option below that which says: "Mission Cotrol - Double tap with two fingers" to bring up spaces I am not getting the suspended WoW behavior as with the other.Bermy25 5d
To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.
To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.

Purchase a single incident of support for help troubleshooting Apple products such as AirPort devices, Apple TV, iPad, iPhone, iPod, or Mac computers; Apple operating systems such as iOS, OS X, or OS X Server (GUI only); Apple-branded consumer apps, such as FaceTime, Find My iPhone, iLife, iTunes, or iWork; or Apple-branded pro apps such as Final Cut Pro and Logic Pro.
As a former AppeCare representative I can't stress enough how difficult this job really is. We have to deal with angry customers who waited too long on the line, give accurate information about endless features and provide an instant resolution. It is mentally exhausting and would take anyone I know into the paths of a breakdown. Now imagine when new products or software are launched. We are given a set of trainning modules to perform on a given amount of time, as per Apple recommendation. Now, what a lot of people are unaware of, is that only a few call centers are actually managed by Apple directly. Other centers are paid by Apple to train people as per their standards, but in the end of the day this is a business we are talking about, so the larger the amount of calls taken daily equals more monney for these centers. Basically, forget the trainning, we are just pushed by our local managers to do these modules as fast as possible because we are needed to take more calls. There is never time to breathe or learn anything.
Very useful information. keep up the good work. Thumbs up for your time and efforts. I truly appreciate your efforts and I am waiting for your next post thank you once again. A really informative blog keep sharing your knowledge with us. The best thing about your blog is easy to understand language. Keep up the good work. In order to resolve all the issues related to ios devices do visit https://www.applesupportphonenumbers.com/apple-support-uk/
For example, I broke my iPhone 7 screen, and Apple was able to do a same-day screen replacement at the Apple store. I don’t have AppleCare+, so Apple charged me the “full” price for the screen repair, which was $129. But if I’d paid $129 for AppleCare+ ahead of time, the repair would cost me $29. That means I actually paid less for the screen repair out of warranty. But if I broke the same iPhone again within the two years, the second $29 screen repair would put me way ahead.
Apple’s One-Year Limited Warranty for MacBook Air excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications. If damage is outside the scope of warranty coverage, service may be available through a local AASP or an Apple retail store, but all service charges will be your responsibility. In such an event, you will be asked to approve the estimated charges and accept the terms and conditions for service before authorizing the repair. If the repair is performed at an Apple retail store Apple's Repair Terms and Conditions will govern service. Repair service for a MacBook Air that has experienced catastrophic damage, for example extensive liquid damage or a severe impact that results in the product being disassembled into multiple pieces, is generally not available and not eligible for service.
Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.

On the 11" Air, the left side of the computer has a MagSafe power connector, a USB port, a headphone jack, and a microphone.[12] The right side of the computer has a USB port and a Mini DisplayPort, now sharing Thunderbolt function beginning with the 2011 model. On top of the screen bezel there is a webcam, first dubbed iSight and now the FaceTime camera.
The issues that are made reference to above are convoluted to determine. What’s more, in the event that you are not an educated individual, it turns out to be extremely difficult for you to settle these issues. In this way, we prescribe you to get in touch with us for MacBook Air Technical Support. We offer our administrations at odd hours of the day so you can interface with us whenever. We analyze the issue from the root and give a precise answer for take out waiting issues with your gadget.
The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.
Apple’s One-Year Limited Warranty for MacBook Air excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications. If damage is outside the scope of warranty coverage, service may be available through a local AASP or an Apple retail store, but all service charges will be your responsibility. In such an event, you will be asked to approve the estimated charges and accept the terms and conditions for service before authorizing the repair. If the repair is performed at an Apple retail store Apple's Repair Terms and Conditions will govern service. Repair service for a MacBook Air that has experienced catastrophic damage, for example extensive liquid damage or a severe impact that results in the product being disassembled into multiple pieces, is generally not available and not eligible for service.
Nov 4 Classic demo won't launch (solved) I'm having trouble launching the Blizzcon demo client. I've tried multiple reinstalls of the game and also reinstalling the entire Battle.net client, however it seems to stick on "World of Warcraft is performing initial setup of required game files". Is there something I'm missing? Mojave 10.14.1, iMac 18,3Incaely11 Nov 4
AppleCare for Enterprise starts with an AppleCare Account Manager — your personal liaison with AppleCare. Your AppleCare Account Manager will help review your IT infrastructure, track issues you may be having, and provide monthly activity reports for both support calls and repairs. With continuous support from your AppleCare Account Manager, you and your team will get the most out of AppleCare for Enterprise.
Nov 2 macOS update message when launching WoW Is there a way to suppress the warning regarding current OS version when launching Warcraft? I'm currently on 10.13.6 and recently I started getting the message that there is an available update to my OS which will increase stability and whatever. I'm not unfamiliar to the message, I have seen it before with other updates to 10.13. I'm planning the update to Mojave at some point, but would like to stop this annoying message, it prevents auto-switching to WoW as it launches.Durr4 Nov 2

4d New Nvidia Driver Third party post on driver improvements http://barefeats.com/gtx980ti.html Nvidia Blog post about driver: http://blogs.nvidia.com/blog/2015/08/31/mac-driver/ It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.11.6 15G20015 Driver Direct Download (Updated 06-02-18): https://images.nvidia.com/mac/pkg/346/WebDriver-346.03.15f14.pkg 10.12.4 (Updated 04-20-17) https://images.nvidia.com/mac/pkg/367/WebDriver-367.15.10.45f01.pkg (Previous driver with no pascal support but works best with Metal/WoW since 378 series driver had performance issues on 10.12.x that weren't fixed until 10.13.x 10.12.6 16G1408 (Updated 06-02-18) http://us.download.nvidia.com/Mac/Quadro_Certified/378.05.05.25f09/WebDriver-378.05.05.25f09.pkg 10.13.5 17F77 (Updated 06-02-18) https://images.nvidia.com/mac/pkg/387/WebDriver-387.10.10.10.35.106.pkgOmegal625 4d
Known malicious apps: WeKnow, MacSaver, MacVX (and variants like MacVaX), MacCaptain, MacPriceCut, SaveOnMac, Mac Global Deals or MacDeals, MacSter, MacXcoupon, Shop Brain (or variants like SShoP Braaiin), PalMall, MacShop, MacSmart, News Ticker Remover, Shopper Helper Pro, Photo Zoom, Best YouTube Downloader, ArcadeYum, Extended protection, Video download helper, FlashFree or GoldenBoy.
To avail best support service for correcting the technical failure to device connect to MacBook Pro Customer Support Number any hour of day and night. Feel free to call on our toll-free number for quality assistance and expert advice. Our skillful technicians are present around the clock to assist you with appropriate solutions for having the error-free device working successfully.
If you cannot switch from the unresponsive app, press Command + Option + Shift + Esc for three seconds to force it to quit. This key combination tells macOS to force quit the front-most app.Alternatively, if you are using Safari or any other browser, you can disconnect your Internet, then open the web browser, navigate from the malicious web page, then reconnect to the Internet.
ProsTechSupport.com is an independent provider of technical support services for several third party brands. Some of the repair service maybe available free from the vendor. Use of names, trademarks is for reference only. Pros Tech Support.com is a division of PROS, a global company since 1996 in California and employing team members across US & India.
My macbook pro took a little tumble. The screen is not cracked, nor are there vertical lines, blobs, or anything like that. There was a bright blue line just at the bottom of the screen, but it flickered back into place. However, there are veeeeery very light horizontal lines that run through the entire screen now. It's truely hardly noticable unless you're up close to the computer. Honestly, I could live with it, but my screen was so clear before, I'd love to get it back to that quality. I know it's very expensive to replace the screen, but maybe there is something else that can be done or another service I can request before I have to drop that kind of cash? Help?
The first time you install Malwarebytes, you’re given a free 14-day trial of the premium edition, which includes preventative tools like real-time scanning and specific protection from ransomware. After two weeks, it automatically reverts to the basic free version that will detect and clean up malware infections only when you run a scan. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.
Still, to buy AppleCare+ after the fact you generally have to run a diagnostic test on the device in question, so Apple knows it’s in good working order. And no matter when you buy your AppleCare+ plan, the coverage starts from the day you bought your device. So you don’t get an “extra” two months of coverage if you wait two months to buy the plan.

247techies offers tech-support for all Apple Mac computers online 24x7. We deliver support for thousands of Mac users around the world. You get tech support at the comfort of your home. Support sessions are commenced instantly. The entire process is easy and hassle free and you can see out techies fix your computer in real-time. Call our hotline and get instant access to a Apple® certified technician within seconds. Call Now !
Nov 12 Insufficient Disk Space Hi, I'm playing on a Macbook Pro with a very small SSD and only had about ~10 GB of disk space on the SSD that WoW is installed on. However, starting today whenever WoW is open, this space is rapidly depleted and wow freezes when this is complete. I am sure this is related to WoW since this space is returned a few minutes after I close WoW and bnet. Thanks for any help!Ayrithialya4 Nov 12
Still, to buy AppleCare+ after the fact you generally have to run a diagnostic test on the device in question, so Apple knows it’s in good working order. And no matter when you buy your AppleCare+ plan, the coverage starts from the day you bought your device. So you don’t get an “extra” two months of coverage if you wait two months to buy the plan.
5d Crashing if I minimize or switch windows Hello, Whenever I switch screens or minimize wow at all, when I come back the came has completely crashed (mouse turns into the little spin wheel). I then need to force quit the program and restart it. I have tried to reset my game options on the Blizzard app, does anyone have any other suggestions for me about how I can remedy this? Any help would be greatly appreciated. Thank you!Båloo4 5d
Established in 1984, MacTech Magazine is the only monthly magazine focused on Apple technology. Distributed in over 50 countries in print, MacTech is read by tens of thousands of technical Apple users… from network administrators to programmers, from solution providers to Enterprise, and in general anyone that’s interested in the Apple technologies beyond the user level. Subscribe risk free today!
No! Well, AppleCare+ plans for iPhone and iPad purchased in the United States and Canada are only valid in the United States and Canada, but other Apple devices (Apple Watch, Mac, iPod, Apple TV, and Apple displays) provide global coverage. Service options do vary between countries, but any AppleCare service is always performed by authorized techs with genuine Apple parts.
Apple’s One-Year Limited Warranty for MacBook Air excludes coverage for damage resulting from a number of events, including accident, liquid spill or submersion, unauthorized service and unauthorized modifications. If damage is outside the scope of warranty coverage, service may be available through a local AASP or an Apple retail store, but all service charges will be your responsibility. In such an event, you will be asked to approve the estimated charges and accept the terms and conditions for service before authorizing the repair. If the repair is performed at an Apple retail store Apple's Repair Terms and Conditions will govern service. Repair service for a MacBook Air that has experienced catastrophic damage, for example extensive liquid damage or a severe impact that results in the product being disassembled into multiple pieces, is generally not available and not eligible for service.
The high-end computing device with best features and functionalities having complex configuration. The device can show problem if virus or any other malicious attack system. To detect MacBook Pro tech issues connect via calling MacBook Pro Technical Support Number for diagnosis the problem without any deal. Our qualified technicians are backed with skills and knowledge enough to assist you for correcting the tech failure. Don’t miss tune up and your MacBook Pro now get connected and experience the change.
If you are the one providing the technical assistance, open Messages, select the name of the person you plan to help — or send a new message to start the conversation — and click the Details button in the upper-right corner of the window. Click the Screen Share icon, which looks like two overlapping rectangles, and select “Ask to share screen.” (If you’re the one needing the help, you can also reach out via a Messages buddy and use the “Invite to Share My Screen” option.)
AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies. The modules cover such topics as general computer terminology, Apple-specific architectures, and troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb new concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.
4d Looking for New Mac I've been using an Early mid-2012 macbook pro and played wow since 2015. Now it's 2018, and this computer is ridiculously old. Contrary to what people say, you can still run between the 1-3 settings, providing you don't mind the occasional crash here or there... but I have no idea how long it will last. I need a new mac. I've been wanting to buy a 2015 model, but they're hard to find now. I'm not pleased on 2016-2018 models with the magsafe removal, keyboard layout (dust is apparently a nightmare to remove from underneath), the forceful use of thunderbolts and a third-party adapter (if I want to use a charger, wireless mouse, and earbuds at once). I know macs aren't the most viable computer to use for gaming, but I've never run into virus problems. It also feels more user-friendly and fluid. If anyone has insight, I'd greatly appreciate it.Ignitheus3 4d

The computer is powered by a 1.8 GHz Intel Core i5 dual-core processor and has 8GB of 1600 MHz LPDDR3 RAM. Graphics are provided by integrated Intel HD Graphics 6000. The computer features all the amenities you expect on a Mac -- a 720p FaceTime HD webcam, dual-band 802.11ac Wi-Fi (also compatible with 802.11a/b/g/n), Bluetooth 4.0, and built-in stereo speakers. macOS Sierra is the installed operating system.
ProsTechSupport.com is an independent provider of technical support services for several third party brands. Some of the repair service maybe available free from the vendor. Use of names, trademarks is for reference only. Pros Tech Support.com is a division of PROS, a global company since 1996 in California and employing team members across US & India.
Nov 13 Mojave, Cannot Launch WoW Every time I launch WoW it crashes. I'm running Mojave 10.14. Here's the Error Log: -------------------------------------------------------------------------------- Crashed Thread -------------------------------------------------------------------------------- Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.Assertion> -------------------------------------------------------------------------------- Assertion -------------------------------------------------------------------------------- Exception Raised! App: /Applications/World of Warcraft/World of Warcraft.app Error Code: 0x85100086 Exception: (unknown) Description: Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied -------------------------------------------------------------------------------- Registers -------------------------------------------------------------------------------- rax : 0x000000000100001f rbx : 0x0000000000000003 rcx : 0x00000000efbfd3a8 rdx : 0x0000000000000028 rdi : 0x00000000efbfd418 rbp : 0x00000000efbfd400 rsp : 0x00000000efbfd3a8 r8 : 0x0000000000000607 r9 : 0x0000000000000000 r10 : 0x00000000000009c8 r11 : 0x0000000000000206 r12 : 0x0000000000000003 r13 : 0x00000000000009c8 r14 : 0x00000000efbfd418 r15 : 0x0000000000000028 rip : 0x000000007da9ec2a rflags : 0x0000000000000206 cs : 0x0000000000000007 fs : 0x0000000000000000 gs : 0x0000000000000000 mxcsr : 0x0000000000001fa1 mxcsrmask : 0x000000000000ffff xmm0 : 0xffffff00 0xffffffff 0xffffffff 0xffffffff xmm1 : 0x00000000 0x00000000 0x000009c8 0x00000000 xmm2 : 0x00000206 0x00000000 0x00000003 0x00000000 xmm3 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm4 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm5 : 0x000009c8 0x00000000 0xefbfd418 0x00007ffe xmm6 : 0x00000028 0x00000000 0x7da9ec2a 0x00007fff xmm7 : 0x00000206 0x00000000 0x00000007 0x00000000 xmm8 : 0x00000000 0x00000000 0x00000000 0x00000000 xmm9 : 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 0xffe1e1e1 xmm10 : 0x00ff00e1 0x00ff00e1 0x00ff00e1 0x00ff00e1 xmm11 : 0x00e100e1 0x00e100e1 0x00e100e1 0x00e100e1 xmm12 : 0x00020002 0x00020002 0x00020002 0x00020002 xmm13 : 0x789abcdf 0x3fb23456 0x789abcdf 0x3fb23456 xmm14 : 0x20000000 0x401239aa 0x00000000 0x00000000 xmm15 : 0x20000000 0x401239aa 0x20000000 0x3ff500ee ================================================================================ Exception Crash .Mac Team ERROR #134 (0x85100086) Unable to open Cache\ADB\enUS\SceneScriptText11858.tmp: Permission denied (unknown) <:Inspector.Summary> 8.0.1.28153 Retail 10 28153 8.0.1 World of WarCraft Client Type: WoW World of Warcraft.app Executable UUID: 0A860711-1A51-3FB7-9754-0399BC821F31 X64 All Mac User: zenasprime Computer: Jade Virtual Memory: 0.00 MB Free Disk Space: 89469.06 GB Exe Built: Oct 16 2018 18:54:40 Init: 000003FF 00000000 App Up Time: 0 days, 0 hours, 0 minutes, 3 seconds System Up Time: 0 days, 6 hours, 29 minutes, 26 seconds mach_absolute_time Current Frame: 0 Current Time: 0 Current Tick: 0 0 0 Addon resource usage (not including lua memory): 0 Number of thread pool threads (Total/HighPriority): 0/0 launchd enUS enUS Session Time(hh:mm:ss): 00:00:00 00:00:00 - 00:14:59 Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 Total Time in World(hh:mm:ss): 00:00:00 00:00:00 - 00:00:00 No No 0 0 Yes 0 No CombatLogEntry::PushEvent(casterGuidType, targetGuidType): 0, 0 No Number of successful WoWConnections: 0 Battle Tag: n/a Last Known Player: 0000000000000000, (0, 0, 0, 0) Selected Player: 0000000000000000 CVar Settings: US enUS enUS wow_enus 0 19 MTL 1 0 1840x1035 5 5 6000.000000 1400.000000 50.000000 70.000000 2.000000 1.000000 0.000000 1.000000 1.000000 64.000000 160.000000 1.000000 1024.000000 0.000000 2.000000 1.000000 4.000000 400.000000 350.000000 0.000000 0.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 6000.000000 2.000000 2.000000 1.000000 64.000000 160.000000 2.000000 400.000000 350.000000 0.000000 0.000000 4.000000 1.000000 1024.000000 0.000000 0.000000 1.000000 1.000000 50.000000 70.000000 1.000000 1.000000 2.000000 20.000000 30.000000 0.000000 90.000000 0.000000 0.000000 1.000000 1.000000 3.000000 5.000000 5 5 5 3.000000 3.000000 3.000000 3.000000 5.000000 2.000000 5 5 3.000000 3.000000 2.000000 3.000000 3.000000 3.000000 3.000000 2.000000 zenasprime@mac.com !ZENASPRIME|ALICIAMAY|DATADRIFT| 8 6 0 80000 0.80000001192093 7 0.40000000596046 0.60000002384186 105 1541856952543 23 24 20.000000 20.000000 36159 1 36484 1 11525 0 73503 1 30 1 1 1 2 -1 1 1 1 1 1 1 1 1 1 1 0 0 System Default 1.000000 1.000000 8.000000 20.000000 1400.000000 8.000000 20.000000 1.000000 2.000000 3.000000 2.000000 3.000000 3.000000 2.000000 0 30 30 1 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:2 AppleUSBAudioEngine:Generic:Turtle Beach P11 Headset:0000000001:1 2 0 ---------------------------------------- Installation settings: ---------------------------------------- UID: wow_enus Expansion Level: 7 PTR: 0 Beta: 0 ProductCode: 'wow' ---------------------------------------- GxInfo ---------------------------------------- No GX Device Created 0 No ---------------------------------------- Streaming diagnostics (Errors): ---------------------------------------- [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED ---------------------------------------- Streaming Errors Count: 0 No ---------------------------------------- Streaming diagnostics (Info): ---------------------------------------- [20181112T20:51:25] {659604} INF: NGDP initialization - (archive: true, cache: true, Async: true) [20181112T20:51:25] {659604} WRN: HTTPS is not available. [20181112T20:51:25] {659604} WRN: failed to register download server 'https://level3.ssl.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659604} WRN: failed to register download server 'https://us.cdn.blizzard.com/?fallback%3d1%26maxhosts%3d4': DOWNLOAD_ERR_PROTOCOL_NOT_SUPPORTED [20181112T20:51:25] {659667} INF: adding network address 8.252.30.254:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.104:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.120:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 8.253.154.107:80 for server http://level3.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.1:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.6:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.4:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: adding network address 137.221.64.2:80 for server http://us.cdn.blizzard.com/ [20181112T20:51:25] {659667} INF: NameResolutionComplete numServers 2 numHosts 13 [20181112T20:51:25] {659604} INF: initializing LRU status [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_CDN_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_BUILD_CONFIG [20181112T20:51:25] {659604} INF: Initialization step - FETCHING_PATCH_CONFIG ---------------------------------------- ----------------------------------------- DBG-DATA< > ---------------------------------------- -------------------------------------------------------------------------------- Threads -------------------------------------------------------------------------------- Thread 0x00000D03 [Stack Base: 0x0000000003546000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00001707 [Stack Base: 0x00000000035c9000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00002003 "Exception Handler" [Stack Base: 0x0000000003dcc000 Used Space: 520/8388608 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DB1 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197073 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00001F03 "Async Signal Handler" [Stack Base: 0x0000000003e4f000 Used Space: 440/524288 bytes] 0 0x00007FFF7DAA2876 "libsystem_kernel.dylib" __semwait_signal + 10 1 0x00007FFF7DA2D692 "libsystem_c.dylib" sleep + 41 2 0x00007FFF7DA2D6BE "libsystem_c.dylib" sleep + 85 3 0x00000001019E14BA "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13198874 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00002A03 "Fatal Exception Handler" [Stack Base: 0x0000000003ed2000 Used Space: 504/524288 bytes] 0 0x00007FFF7DA9EC2A "libsystem_kernel.dylib" mach_msg_trap + 10 1 0x00007FFF7DAB56C4 "libsystem_kernel.dylib" mach_msg_server + 390 2 0x00000001019E0DF4 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13197140 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00003A07 [Stack Base: 0x0000000003f55000 Used Space: 1272/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00004507 [Stack Base: 0x0000000003fd8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00009F07 "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000042da000 Used Space: 904/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D44A23 "com.blizzard.worldofwarcraft" 2 0x0000000101546F7E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8372446 3 0x0000000101546C15 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371573 4 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000650B "_ZnamRKSt9nothrow_t" [Stack Base: 0x00000000045dc000 Used Space: 1256/2097152 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000101546C2E "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 8371598 2 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 3 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 4 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 5 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x0000660F [Stack Base: 0x00000000046df000 Used Space: 504/1048576 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x000000010003AFF8 "com.blizzard.worldofwarcraft" 2 0x0000000100071729 "com.blizzard.worldofwarcraft" 3 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00006703 [Stack Base: 0x00000000047e2000 Used Space: 4488/1048576 bytes] 0 0x00007FFF7DAA5E82 "libsystem_kernel.dylib" __select + 10 1 0x0000000100075F2E "com.blizzard.worldofwarcraft" 2 0x00000001000730FC "com.blizzard.worldofwarcraft" 3 0x0000000100D8CD09 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 269929 4 0x00000001019F1A31 "com.blizzard.worldofwarcraft" operator new[](unsigned long, std::nothrow_t const&) + 13265809 5 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 6 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 7 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008903 [Stack Base: 0x0000000004865000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00008803 [Stack Base: 0x00000000048e8000 Used Space: 104/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007803 [Stack Base: 0x000000000496b000 Used Space: 1256/524288 bytes] 0 0x00007FFF7DAA05BE "libsystem_kernel.dylib" __workq_kernreturn + 10 1 0x00007FFF7DB57415 "libsystem_pthread.dylib" start_wqthread + 13 Thread 0x00007B07 [Stack Base: 0x0000000000000003 Used Space: 3/3 bytes] 0 0x0000000000000000 Thread 0x00008713 [Stack Base: 0x0000000004cf0000 Used Space: 936/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 0x0000000100C98886 "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00008603 [Stack Base: 0x0000000004ff2000 Used Space: 912/2097152 bytes] 0 0x0000000100D46EA4 "com.blizzard.worldofwarcraft" 1 0x000000010007F099 "com.blizzard.worldofwarcraft" 2 0x0000000100C9946C "com.blizzard.worldofwarcraft" 3 0x0000000100D48B05 "com.blizzard.worldofwarcraft" 4 0x00007FFF7DB5833D "libsystem_pthread.dylib" _pthread_body + 126 5 0x00007FFF7DB5B2A7 "libsystem_pthread.dylib" _pthread_start + 70 6 0x00007FFF7DB57425 "libsystem_pthread.dylib" thread_start + 13 Thread 0x00007903 [Stack Base: 0x00000000052f4000 Used Space: 968/2097152 bytes] 0 0x00007FFF7DAA21B2 "libsystem_kernel.dylib" __psynch_cvwait + 10 1 0x0000000100D4497B "com.blizzard.worldofwarcraft" 2 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"/usr/lib/system/libsystem_trace.dylib" 0x00007FFF7DB86000 - 0x00007FFF7DB8BFFF "libunwind.dylib" (35.4.0) <41222EF6-2233-3CF4-947A-15D48CB8C030> "/usr/lib/system/libunwind.dylib" 0x00007FFF7DB8C000 - 0x00007FFF7DBBCFFF "libxpc.dylib" (1336.201.2) <0A8747D1-33AA-37E1-B97A-BA9B95FE4E8C> "/usr/lib/system/libxpc.dylib" <:Inspector.DebugModules> Mac ASSERTION ================================================================================ Thread 0x00000307 [Stack Base: 0x00000000efc00000 Used Space: 12312/67104768 bytes] 0 0x000000010016AA5F "com.blizzard.worldofwarcraft" 1 0x000000010015C83A "com.blizzard.worldofwarcraft" 2 0x000000010011330A "com.blizzard.worldofwarcraft" 3 0x000000010000C656 "com.blizzard.worldofwarcraft" 4 0x000000010020DBDF "com.blizzard.worldofwarcraft" 5 0x000000010020E683 "com.blizzard.worldofwarcraft" 6 0x000000010002B2EF "com.blizzard.worldofwarcraft" 7 0x00007FFF7D966085 "libdyld.dylib" start + 1 <:Inspector.HashBlock> Diro1 Nov 13

Called them and left a message on a Thursday about a month ago.  I also emailed the same day using their website form, indicating the specific issues I was having (model, OS, RAM, etc.).  The next day I got a return call from their admin saying only that someone would come to my house and it would cost $140 ($150?) for an hour.  Told her I had emailed with the specifics, and I asked to speak with a technical person for a few minutes first, to get their view on my issues, whether they could solve it, and if so, how long it might take.  She assured me I would be contacted.  I received no reply to my email and no call.

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